Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers consistently reported extremely slow service, with wait times often exceeding 20-30 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Cleanliness
Several customers noted unsanitary conditions, particularly in the bathrooms, which negatively impacted their dining experience.
Customer Service
Feedback indicated poor customer service, with reports of rude staff and unhelpful management.
Food Quality
Customers expressed dissatisfaction with food quality, mentioning stale items and incorrect preparation.
AK
Arris Kontos
5 days ago
1.0
Phone number doesn't work, is this a real business?
DW
Devon Williford
Feb 21, 2026
1.0
Employee asked me what size and type of drink I got. Additionally failed to serve me my 20 piece mcnugget. 3 buffalo sauces no nuggets. Very unfortunate.
NS
N. Stark
Feb 4, 2026
1.0
Spent 20 min in the drive through….20!!!!! The worst McDonald’s. Ever!!
ER
Edrees Rahmani
Jan 15, 2026
1.0
Took almost 20 minutes for medium latte and extremely slow
TG
Tom Griffin
Dec 30, 2025
1.0
This McDonald's takes pride in moving slow.
It's a new level of fast food at their pace. Average wait time after ordering from the Kiosk is 15 minutes.
The restaurant prioritizes the Drive through.
The food isn't fresh either. Taste stale. Hard to believe with all the preservatives in it.
That's 100% acceptable if you close the kiosks and order counter.
McDonald's Corporate step in and retrain.