McDonald's

3.3
974 reviews
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Business Details

7909 Rolling Rd, Springfield, VA
22153, United States
(540) 847-9745
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7909 Rolling Rd, Springfield, VA
22153, United States

Hours

Reviews

3.3
974 reviews
5 stars
351
4 stars
171
3 stars
143
2 stars
74
1 star
235

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, with wait times often exceeding 20 minutes for food.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Cleanliness

Several customers noted unsanitary conditions in the bathrooms and overall cleanliness concerns.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing poor customer service.

Management Issues

Reviews pointed to poor management and organization, contributing to the slow service and operational inefficiencies.
  • RP
    Ryan Janampa Palomino
    1 day ago
    1.0
    The workers were slow and told us to wait more than 30 minutes for our food we ended up leaving and getting a refund. Then we went to another McDonald’s and the breakfast has ended. Looking forward to the breakfast.
  • WR
    William Robb
    2 days ago
    1.0
    Was stuck in drive thru line for 51 minutes. Could not escape! Had used the app and prepaid so I had to wait. Other vehicles were driving out of line over bushes. Walked up to window to find out what was happening, and was told they only have 2 employees. I told them they should shut the store. People were mad a blowing their horns. I have had issues at this McDonalds in the past. This is it! Will never go to this McDonalds again!
  • NN
    natalia
    Nov 10, 2025
    1.0
    This mcdonalds is a hit or miss, usually a miss, they almost never have anything, the service is like a regular mcdonalds but im bummed theyre always out of something
  • DW
    David Waskiewicz
    Oct 29, 2025
    2.0
    Im on my short lunch break so I use the kiosk for convenience. I select dine and it tells me to put in my table number. I pay and it says go sit and relax and your meal will be there soon. What's the point if the teen girl yells my table number out and places my food for me to pick up by the doordash orders?
  • NM
    Neil Mandir
    Oct 26, 2025
    1.0
    i never write reviews, but i waited 25 minutes for a burger and fries, there was nobody at the drive thru, i was just standing in the store and the employees were chatting with each other. i gave them the benefit of the doubt but they didnt even start on my order. had to leave bc i was late and they didnt refund me
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's drive-thru at 7909 Rolling Rd in Springfield, VA?

The McDonald's drive-thru is open 24 hours a day, 7 days a week.

During what hours does McDonald's offer delivery services?

Delivery is available daily from 6:00 AM to 11:00 PM.