Business Details
About
Grocery Store
Thank you for choosing your neighborhood Giant store. For over 75 years, we've operated our business with a single goal in mind: delivering unmatched selection, quality and value. Take advantage of great Bonus Buy deals at this store, along with safe, curb-side Pickup and convenient contactless Delivery in this store's area. Shop online for coupons, loyalty rewards and to start your online order!
Location
Hours
Reviews
4.0
273 reviews
5 stars
147
4 stars
61
3 stars
19
2 stars
16
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Positive experiences highlighted exceptional customer service from specific employees like Nate, while negative experiences pointed to rudeness and disrespect from others.
Store Cleanliness
Many customers praised the store for being clean and well-organized, contributing to a pleasant shopping experience.
Checkout Issues
Frequent complaints about malfunctioning self-checkout kiosks and long wait times at regular checkouts were noted, causing frustration among shoppers.
Product Selection
Customers appreciated the variety of products available, especially fresh produce and baked goods, although some expressed disappointment with the meat selection.
Pricing Concerns
Several reviews mentioned high prices compared to competitors, leading some customers to seek alternatives.
- TJTeresa JordanOct 27, 20255.0I just moved across the country to the suburban DC area. I recently found the gem of a grocery store chain that is Giant. There are several in my neighborhood however, I frequent the springfield plaza location for their selection and customer service.On my most recent visit I met Nate the cashier. He's an amazing cashier and goes above and beyond to ensure each and every guest finds everything that they need. He also moves at an elite pace and bags groceries with care. He even goes as far as to standing in the main walk way to invite guests to his check out lane, as well as assisting with guests who may need help finding an item but I digress. I am extremelyvimpressed with the recent new hires of this Giant location. I know for me and my friend it was Nate that "sold" us turning us into Permanent Giant Shoppers. GO NATE, SEE YOU THIS WEEK, BUDDY!
- JWJasmine WigginsOct 24, 20255.0I wanted to share with everyone my most recent trip to Giant Springfield Plaza. There is a new cashier by the name of Nate. Nate is a complete GODSEND! His customer service skills are out of this world. I have been shopping at this Giant for almost a decade and I have never crossed paths with such a genuine, caring, determined, and HILARIOUS individual. On 10/23/2025 i was having the worst day so i stopped in to grab something quick for dinner and some wine. While standing on lane 15 i watched Nate's interactions with the customers prior to me. It was slightly busy so there was a few people before myself. I was enamored with his style and grace. He customized his customer service for each customer. It was magical. He did no less with my experience. Let me not forget the way in which he skillfully packed each of my paper bags. Its almost as if he knew how i'd be unpacking the bags. I just wanted to give this gentleman his "flowers" and i hope Giant Food does the same. Awesome job Giant. Nathan please continue to be great.
- MPMike PinkowskiOct 12, 20251.0Went to the bathroom and watched an employee walk straight out without washing his hands after using the urinal. Absolutely filthy animal. Reporting this to the Health Department.
- MCMonica CarsonOct 12, 20251.0Savita has absolute horrible customer service
- EDEsther DeleonSep 25, 20255.0Since the store relocated and expanded, this has become my fav one. Very nice store. Clean. Modern. The only downside, not their fault, is the traffic when you go to the parking spot. Is always busy but it is worth ed. will return
Frequently Asked Questions About Giant Food
What are the operating hours for Giant Food in Springfield, VA?
Giant Food is open daily from 6:00 AM to 11:00 PM. Special holiday hours apply on certain dates.
Does Giant Food offer pickup and delivery services?
Yes, Giant Food offers both in-store pickup and delivery services in its area.
What services are available at Giant Food besides grocery shopping?
Services include PNC banking, Western Union money transfers, VA Lottery, Blue Rhino propane, Redbox rentals, Coinstar coin counting, Rug Doctor rentals, Giant Pickup, and free WiFi.
Where is Giant Food located in Springfield?
Giant Food is located at 6364A Springfield Plaza in Springfield, VA 22150, USA.
How can I place an online order for Giant Food?
You can shop online and place orders at http://giantfood.com, which also offers coupons and loyalty rewards.
Does Giant Food have special hours on holidays?
Yes, on holidays like November 27, December 24 and 25, and December 31, Giant Food has adjusted hours, typically opening earlier and closing earlier than usual.
What nearby pharmacy options are available around Giant Food?
The Giant Pharmacy, located nearby, offers convenient access to pharmaceutical and drugstore products for customers visiting Giant Food.
Are there dining options close to Giant Food in Springfield?
Yes, nearby restaurants include Pollo Campero Springfield, Maggiano's Little Italy, Chuy's Mexican Restaurant, Yard House, Abshaar Kabobs & Sweets, Victor's Grill Churrasqueria, and Des Pardes Restaurant & Sweets.
What nearby conveniences can shoppers enjoy when visiting Giant Food?
Near Giant Food, customers can access services like Western Union money transfer, Boost Mobile, Auntie Anne's bakery, Van's Spa and Nails, Rocky Mountain Chocolate Factory, and laundry services at Springfield Laundry.
How can I stay updated with Giant Food Springfield's latest deals and news?
You can follow Giant Food Springfield on social media platforms such as Facebook (facebook.com/110073594247763), Instagram (@giantfood), and Twitter (@giantfoodstores).