Giant Food

4.2
507 reviews

About

Grocery Store
Thank you for choosing your neighborhood Giant store. For over 75 years, we've operated our business with a single goal in mind: delivering unmatched selection, quality and value. Take advantage of great Bonus Buy deals at this store, along with safe, curb-side Pickup and convenient contactless Delivery in this store's area. Shop online for coupons, loyalty rewards and to start your online order!

Details

  • DeliveryAvailable
  • Curbside pickupAvailable

Location

Giant Food
8074 Rolling Road, Springfield, VA
22153, United States

Hours

Reviews

4.2
507 reviews
5 stars
296
4 stars
122
3 stars
38
2 stars
12
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, there were numerous complaints about unprofessional service and understaffing, particularly in the pharmacy and customer service areas.

Store Cleanliness

The store is generally reported as clean and well-organized, although some reviews noted issues with the cleanliness of the bathrooms.

Product Quality

Several customers expressed dissatisfaction with the quality of meat, particularly lamb, citing spoilage issues, while others appreciated the variety and freshness of other food items.

Pricing

Customers frequently mentioned that prices are higher than competitors, with some expressing frustration over the perceived lack of value for money.

Shopping Experience

The layout and accessibility of the store received mixed reviews, with some customers finding it convenient while others complained about closed entrances and long walks to exits.
  • ES
    elita sh
    Oct 21, 2025
    5.0
    Ha and the bakery team truly made my day! Thank you for stepping in last minute, creating such a beautiful cake, and getting every detail just right. The whole experience was smooth, quick, and enjoyable. I’ll definitely be coming back!
  • EY
    Erica Yurasko
    Oct 20, 2025
    5.0
    Bright and well-stocked. Aisles are clearly labeled and it is easy to find groceries.
  • WH
    Williams Hernandez
    Oct 15, 2025
    4.0
    Great, the only problem the service in the pharmacy is too slow
  • TG
    Tom Griffin
    Oct 12, 2025
    5.0
    Great layout. Very easy supermarket to shop in. Andy was my cashier at checkout and bagged my groceries with the most care. Went the extra distance to ensure my Apple Juice in Glass bottles wouldn't bang against each other and break. Having a cashier that cares in a Supermarket is not common anymore. Thank you Andy for caring!
  • CB
    Chris B
    Oct 9, 2025
    1.0
    I’ve only been here 3-4 times but I can say that I have yet to have a positive experience and only negative ones. First, why is one whole entrance and exit closed 24/7 for emergency use only forcing people to walk around the entire building. Second, the pharmacy has never had the medicine ready when it says it will. I was told 45 minutes wait and came back over 2 hours later and was told to wait longer. I will personally just stop coming here. It shouldn’t be this inconvenient to pick up my child’s medication. The doors being locked says you don’t trust your patrons and screams theft control, why would you not trust your patrons that keep you in business. Overall just a crappy place to come and I’ll be switching pharmacies.

Frequently Asked Questions About Giant Food

What are the operating hours of Giant Food in Springfield, VA?

Giant Food is open daily from 6:00 AM to 10:00 PM. Note that holiday hours vary, with earlier closing times on certain dates.

Does Giant Food offer in-store pickup and delivery services?

Yes, Giant Food provides both in-store pickup and contactless delivery services for customer convenience.