Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 6541 Backlick Road in Springfield is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
1,011 reviews
5 stars
626
4 stars
236
3 stars
76
2 stars
22
1 star
51
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the burgers and fries, but there were complaints about inconsistency, such as cold or burnt items.
Service Speed
Many reviews highlighted slow service, particularly during peak hours, with some customers experiencing long wait times for their orders.
Customer Service
While some staff were described as friendly and helpful, there were multiple reports of rude or unprofessional behavior from employees.
Cleanliness
The restaurant was often noted for being clean, but there were also mentions of dirty tables and issues with the bathrooms.
Pricing
Customers expressed concerns about high prices, feeling that the cost did not match the quality of food received.
- GTGeorge ThorntonNov 13, 20255.0This Five Guy location is perfectly located near the Springfield interchange and other shopping centers. There is plenty of parking as well as indoor and outdoor seating. The location was clean, staff were excellent and the food was amazing. So if you're looking for a quick bite to eat right off the interchange or a place to meet friends and share some fries this place is a perfect choice.
- ATAdrianna TorricoNov 11, 20253.0Es comida rápida no puedes pedir mucho una hamburguesa básica en combo 17$ con taxes la atención una vergüenza las mujeres “salvadoreñas” groseras como si le harían el favor a uno me trataron muy mal yo no regresaré acá
- ANAlex NguyenOct 31, 20255.0Great customer services, food came out quickly and the team quickly addressed an issue with my order.
- TATerri L. AdamsOct 21, 20255.0It's diner-style seating.
- WBWin BOct 20, 20254.0If you want the most delicious messy burger with a bag a fries that will last until the next day… Go to Five guys.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys in Springfield accept reservations?
No, Five Guys at 6541 Backlick Road does not accept reservations.
What are the operating hours for Five Guys Springfield?
Five Guys Springfield is open daily from 11:00 AM to 10:00 PM.
Can I order delivery from Five Guys Springfield and what are the delivery hours?
Yes, delivery is available every day from 11:00 AM to 9:30 PM. You can order online via their delivery URL.
Does Five Guys Springfield offer in-store pickup?
Yes, Five Guys Springfield offers in-store pickup services.
What payment methods are accepted at Five Guys Springfield?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Are gluten-free options available at Five Guys?
Yes, many sandwiches are available without buns using wraps or bowls, but some items contain gluten. Please check their allergen chart for detailed information.
Is the Five Guys veggie sandwich a veggie patty?
No, the veggie sandwich is a customizable mix of peppers, onions, and mushrooms, not a veggie burger patty.
Are there any nearby places where I can enjoy a drink before or after visiting Five Guys Springfield?
Yes, nearby you can visit JW & Friends lounge, The Mixing Bowl sports bar, or Pete's Tavern for drinks and socializing.
What accommodations are available near Five Guys Springfield for travelers?
Several hotels nearby include Motel 6 and Studio 6 Springfield, VA – Washington DC Southwest, ideal for travelers visiting the area.
How can I get to Five Guys Springfield using local travel services?
Travel services like Enterprise Rent-A-Car and Labaik Tours are nearby, offering rental cars and tour options to help you reach and explore the area conveniently.