Einstein Bros. Bagels

Reviews

• PN

  Patrick Newman

  1 day ago
  1.0
  Absolutely abysmal from top to bottom. I placed a large order online. They took over 1.5 hours to prepare the food. Several items were missing. All completed items had missed modifiers or were cold as they were made early on in the 90 minute disaster and cooled while waiting for the two desperately overmatched employees. They were extremely understaffed to service a Saturday morning breakfast crowd. What I find even more disturbing is the complete lack of effort that management has attempted since I reached out to them over a week ago. Several emails where they have promised a refund and nothing has been followed up on. Poor operations rot from the head, and its clear that this operation is run poorly from top to bottom. Utterly ridiculous.
• JG

  Jack Gaber

  6 days ago
  1.0
  This place is awful. Terrible service. They will often times decline service when its close to closing time and use fake excuses on their supply inventory to get people to leave. Do yourself a favor and go to a Dunkin instead.
• CD

  Christina Daugherty

  Feb 16, 2026
  2.0
  This place was filthy and the customer service was awful. It's a holiday and the people working acted like it was ridiculous of me to even be here with my children getting lunch. The person taking my order clearly stated back to me that I was getting 2 chocolate chip bagels and even the screen showed it but the cook insisted that she only had one showing on the order. I had to pay another 5 dollars and then proceed to eat in a restaurant that smelled moldy and where there was not one clean table to sit. I usually love Einstein bagels but boy was this location bad. I'll just have to go down the street to panera next time.
• YG

  Yesly Grande

  Feb 10, 2026
  2.0
  I will start by saying that the bagels I have gotten recently have been pretty good!! I am not disappointed with their food! I am disappointed with the staff they are very rude for no reason…. This lady that’s at front taking orders can be pretty rude.
• AF

  Anthony Fanucci

  Feb 7, 2026
  3.0
  We’ve had too many poor experiences to rate this location any higher than 3 stars, including a 50 minute wait in the restaurant recently. The food is often packaged poorly and the service team really struggles to keep up. I wrote about my experience to management several weeks ago and received no response.

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