Business Details
About
Mexican Restaurant
Chipotle Newington VA is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.6
337 reviews
5 stars
157
4 stars
60
3 stars
25
2 stars
23
1 star
72
What are people saying?
AI-generated from recent customer reviews
Portion Sizes
Many customers expressed dissatisfaction with the small portion sizes, especially for online orders, leading to feelings of being shortchanged.
Customer Service
Reviews highlighted inconsistent customer service, with some staff being friendly and attentive while others were reported as rude and unhelpful.
Food Quality
There were numerous complaints about food quality, including undercooked rice, stale chips, and overall inconsistency in taste and freshness.
Cleanliness
Several customers noted issues with cleanliness in the restaurant, including dirty tables and unsanitary conditions.
Management Issues
Frequent mentions of poor management practices, including lack of staff training and operational inefficiencies, contributed to negative experiences.
- DADan AlDec 19, 20252.0Portions get smaller and smaller. Just ate there and still hungry.
- JKJake KangDec 9, 20255.0I am happy to be there when Ann is on duty! She has great customer service and makes perfect Chipotle order!
- MSmatin sameySep 5, 20251.0Worst customer service walked in no one helped me to get my order no one assisted. Walked in at 9pm they close at 11 and they were cleaning up putting the stuff away need management to get better on there employees
- AMAmanda MorrisSep 3, 20255.0We come here every week. It’s my son’s favorite restaurant. The place is clean; the manager is so friendly; and it’s nice having a delicious healthy meal.
- JJJimJul 20, 20251.0This place is terrible. We usually go here because it's close to our home, but we always have a bad experience. Today was the last time. My wife ordered the spicy adobo chicken, and I ordered the chipotle honey chicken. They both came from the same serving container, which was the chipotle honey chicken. This was way too sweet and sugary. The lady didn't understand English well and had difficulty with making the order. The tables are always dirty along with the counter top on the serving line. My wife's meal was so terrible that it went in the garbage at home. We will never return here again.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Newington VA serve?
Chipotle Mexican Grill offers customizable Mexican-inspired dishes such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the operating hours of Chipotle Mexican Grill at 8066 Rolling Rd, Springfield, VA?
Chipotle is open daily from 10:00 AM to 11:00 PM.
Does Chipotle Mexican Grill offer pickup and delivery services?
Yes, Chipotle offers both in-store pickup and delivery services.
How can I order Chipotle online for pickup or delivery?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle app available on the App Store.
Is Chipotle Mexican Grill in Newington VA involved in sustainable and humane food sourcing?
Yes, Chipotle follows 'Food with Integrity' principles, prioritizing ingredients from farms that use humane and sustainable practices.
What services does Chipotle Mexican Grill support besides dine-in?
Chipotle supports Dot Com Search, Online Orders, Web and Mobile Delivery, Market Place Delivery, Catering, Gift Cards, and accepts Credit Cards.
Is Chipotle Mexican Grill located in a shopping center?
Yes, it is located in the Saratoga Shopping Center at 8066 Rolling Rd, Springfield, VA.
What nearby restaurants can I visit along with Chipotle Mexican Grill?
Nearby restaurants include Starbucks for coffee, Kanjana for Thai cuisine, Domino's Pizza, Saratoga Pizzeria & Grill for Italian, Firework Hibachi for Japanese, and Subway for sandwiches.
Are there convenient nearby services to visit before or after dining at Chipotle?
Yes, nearby services include KeyMe Locksmiths, Springfield Dental Group, Petco, and Giant Food supermarket, allowing you to combine errands with your meal.
How can nearby transit or amenities help me find Chipotle Mexican Grill in Springfield?
Chipotle is situated in a popular shopping area with nearby landmarks like Saratoga Shopping Center and well-known stores including Giant Pharmacy and Shell Recharge EV charging station, making it easy to locate and plan your visit.