Business Details
About
Mexican Restaurant
Chipotle Newington VA is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.6
334 reviews
5 stars
156
4 stars
60
3 stars
25
2 stars
22
1 star
71
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, including rude staff and long wait times, particularly during late hours.
Food Quality
Inconsistent food quality was a common complaint, with reports of undercooked rice, small portions, and food that tasted off or stale.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and questionable hygiene practices.
Online Orders
Customers expressed frustration with online orders, citing issues with portion sizes and missing items.
Management Issues
Frequent mentions of poor management and lack of training for staff contributed to negative experiences.
- MSmatin sameySep 5, 20251.0Worst customer service walked in no one helped me to get my order no one assisted. Walked in at 9pm they close at 11 and they were cleaning up putting the stuff away need management to get better on there employees
- AMAmanda MorrisSep 3, 20255.0We come here every week. It’s my son’s favorite restaurant. The place is clean; the manager is so friendly; and it’s nice having a delicious healthy meal.
- JJJimJul 20, 20251.0This place is terrible. We usually go here because it's close to our home, but we always have a bad experience. Today was the last time. My wife ordered the spicy adobo chicken, and I ordered the chipotle honey chicken. They both came from the same serving container, which was the chipotle honey chicken. This was way too sweet and sugary. The lady didn't understand English well and had difficulty with making the order. The tables are always dirty along with the counter top on the serving line. My wife's meal was so terrible that it went in the garbage at home. We will never return here again.
- JNJeff NotestineJun 26, 20252.0Don’t order online unless you want half portions. Charging $12 for a burrito and getting 4 pieces of steak is a statement.
- RSRusal SarozeJun 9, 20251.0Very disappointed with the portion of meat and rice. My friend ordered the 3 bowl and meat and rice portions is very disappointing. Guys this is not good. Feels like I’m ordering veggies only.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Newington VA serve?
Chipotle Mexican Grill offers customizable Mexican-inspired dishes such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the operating hours of Chipotle Mexican Grill at 8066 Rolling Rd, Springfield, VA?
Chipotle is open daily from 10:00 AM to 11:00 PM.
Does Chipotle Mexican Grill offer pickup and delivery services?
Yes, Chipotle offers both in-store pickup and delivery services.
How can I order Chipotle online for pickup or delivery?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle app available on the App Store.
Is Chipotle Mexican Grill in Newington VA involved in sustainable and humane food sourcing?
Yes, Chipotle follows 'Food with Integrity' principles, prioritizing ingredients from farms that use humane and sustainable practices.
What services does Chipotle Mexican Grill support besides dine-in?
Chipotle supports Dot Com Search, Online Orders, Web and Mobile Delivery, Market Place Delivery, Catering, Gift Cards, and accepts Credit Cards.
Is Chipotle Mexican Grill located in a shopping center?
Yes, it is located in the Saratoga Shopping Center at 8066 Rolling Rd, Springfield, VA.
What nearby restaurants can I visit along with Chipotle Mexican Grill?
Nearby restaurants include Starbucks for coffee, Kanjana for Thai cuisine, Domino's Pizza, Saratoga Pizzeria & Grill for Italian, Firework Hibachi for Japanese, and Subway for sandwiches.
Are there convenient nearby services to visit before or after dining at Chipotle?
Yes, nearby services include KeyMe Locksmiths, Springfield Dental Group, Petco, and Giant Food supermarket, allowing you to combine errands with your meal.
How can nearby transit or amenities help me find Chipotle Mexican Grill in Springfield?
Chipotle is situated in a popular shopping area with nearby landmarks like Saratoga Shopping Center and well-known stores including Giant Pharmacy and Shell Recharge EV charging station, making it easy to locate and plan your visit.