Chipotle Mexican Grill

3.7
280 reviews
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Business Details

6500 Springfield Mall, Springfield, VA
22150, United States
(571) 255-6814
https://locations.chipotle.com/va/springfield/6500-springfield-mall?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=2422
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About

Mexican Restaurant
Chipotle Springfield Town Center is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
6500 Springfield Mall, Springfield, VA
22150, United States

Hours

Reviews

3.7
280 reviews
5 stars
129
4 stars
58
3 stars
23
2 stars
16
1 star
54

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous reviews highlighted poor customer service, including rude staff and incorrect orders.

Food Quality

Many customers reported issues with food quality, including cold food, small portions, and even food safety concerns.

Inconsistent Experience

While some customers enjoyed their meals and praised the staff, others had negative experiences, indicating inconsistency in service and food preparation.

Cleanliness

Several reviews mentioned cleanliness issues, including unsanitary conditions and flies in the restaurant.
  • SS
    sof
    Dec 9, 2025
    1.0
    I am not usually picky when it comes to fast food but this was ridiculous. I didn’t even get a full spoon full of anything I ordered. The server went out of her way to give me barely half a spoon of toppings etc. Paying full price for a bowl that wasn’t even half way full, and my cousin received a burrito that wasn’t half the size of my hand son im crine😭. If you come to Springfield mall don’t bother just get yourself some Burger King.
  • PJ
    PatAnn J
    Oct 10, 2025
    1.0
    I got food poisoning😳 from this Chipotle yesterday...🚽Beware‼️🤮
  • ES
    Eleanor Salaski
    Oct 1, 2025
    5.0
    The service was so lovely today!
  • CD
    Carla Dpaz
    Aug 31, 2025
    1.0
    “Don’t get used to eating at this restaurant because I know it has really bad reviews. The food — OMG — was super cold, like they had just taken it out of the freezer and were serving it like that. A very unpleasant experience. DONT RECOMMEND THIS PLACE
  • JA
    Jdjdibdismansus Ajbs8sindidjsjs
    Aug 29, 2025
    2.0
    Stingy with their portions if you order through mobile. Also gave me the wrong order. Just go to the one on old keane mill road
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Frequently Asked Questions About Chipotle Mexican Grill

Where is Chipotle Mexican Grill located in Springfield?

Chipotle Mexican Grill is located in the Springfield Mall Food Court at 6500 Springfield Mall, Fairfax, Springfield, VA 22150.

What are the operating hours of Chipotle Mexican Grill at Springfield Town Center?

Chipotle is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 7:00 PM.