Business Details
About
Mexican Restaurant
Chipotle Springfield Town Center is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.7
278 reviews
5 stars
129
4 stars
58
3 stars
23
2 stars
16
1 star
52
What are people saying?
AI-generated from recent customer reviews
Food Quality
Several customers reported issues with food quality, including cold food, food poisoning, and unsafe food handling practices.
Customer Service
Mixed reviews on customer service; some praised friendly staff while others highlighted rude behavior and poor service experiences.
Order Accuracy
Numerous complaints about incorrect orders and portion sizes, with many customers feeling they received less than expected.
Cleanliness
Some reviews mentioned cleanliness issues, including unsanitary conditions and flies in the restaurant.
Speed of Service
Service speed varied, with some customers experiencing long wait times while others noted quick service.
- PJPatAnn JOct 10, 20251.0I got food poisoning😳 from this Chipotle yesterday...🚽Beware‼️🤮
- ESEleanor SalaskiOct 1, 20255.0The service was so lovely today!
- CDCarla DpazAug 31, 20251.0“Don’t get used to eating at this restaurant because I know it has really bad reviews. The food — OMG — was super cold, like they had just taken it out of the freezer and were serving it like that. A very unpleasant experience. DONT RECOMMEND THIS PLACE
- JAJdjdibdismansus Ajbs8sindidjsjsAug 29, 20252.0Stingy with their portions if you order through mobile. Also gave me the wrong order. Just go to the one on old keane mill road
- WWWhit WalkerJun 20, 20251.0Disappointed in their unwillingness to honor the prices on their menu. Allegedly, their prices changed 2 days ago, but their menu still showed the “old” prices. Not a good business model, and a little bit suspect that they would not honor the price displayed.
Frequently Asked Questions About Chipotle Mexican Grill
Where is Chipotle Mexican Grill located in Springfield?
Chipotle Mexican Grill is located in the Springfield Mall Food Court at 6500 Springfield Mall, Fairfax, Springfield, VA 22150.
What are the operating hours of Chipotle Mexican Grill at Springfield Town Center?
Chipotle is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 7:00 PM.
Does Chipotle at Springfield Town Center offer pickup and delivery services?
Yes, Chipotle offers in-store pickup and delivery services for your convenience.
Can I order Chipotle online or via an app?
Yes, you can order online at https://order.chipotle.com/ or through the Chipotle app available in the Apple App Store.
What type of food does Chipotle Mexican Grill serve?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
How can I contact Chipotle Springfield Town Center for inquiries?
You can contact them via phone at +1 571-255-6814 or email at va.2422.Springfield@chipotle.com.
Are there any nearby food options around Chipotle at Springfield Town Center?
Yes, nearby food options include Popeyes Louisiana Kitchen for chicken, Starbucks for coffee, Apizza for Everyone for pizza, Charleys Philly Steaks for cheesesteaks, and Subway for sandwiches.
What nearby shopping and services are available at Springfield Town Center around Chipotle?
Nearby you can find electronics repair at The FIX, mobile phone services at SmartFix, retail shops like Sephora, Hollister Co., Claire's, Forever 21, and specialty stores like Kay Jewelers and Sunglass Hut.
Is Chipotle Springfield Town Center accessible for customers who use gift cards and credit cards?
Yes, Chipotle offers services including gift cards and accepts credit cards for payment.
Are there any recreational or fitness centers near Chipotle at Springfield Town Center?
Yes, Fit4mom Southwest Nova is nearby, offering gym and boot camp services as a sports and recreation venue.