Business Details
About
Mexican Restaurant
Chipotle Springfield is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.3
555 reviews
5 stars
206
4 stars
113
3 stars
53
2 stars
32
1 star
151
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and unhelpful staff, with many customers feeling ignored or mistreated during their visits.
Portion Sizes
Many customers complained about stingy portion sizes, particularly regarding meat and toppings, leading to dissatisfaction with their meals.
Cleanliness
Several reviews pointed out unsanitary conditions in the restaurant, including dirty tables and improper food handling practices.
Food Quality
While some customers enjoyed the food, many reported issues with food quality, including over-salted dishes and improperly prepared items.
- AVAlex VillanuevaJan 3, 20261.0I've been a customer at this location for years, but this time a lady next to cashier provided very poor service, trying to charge for everything, and the portions were smaller than normal
- AHAbby HDec 30, 20251.0This is the closest Chipotle to job. I literally just left here I’m writing this in my car. THEY PUT THE SMALLEST AMOUNT OF MEAT HERE. I have to always ask for extra because they put like half of a spoon full. I asked for extra TWICE!!!!! No other chipotle does this. Did the manager ask the employees for this?
- CRCao RuilinDec 29, 20251.0The staffs here are extremely rude and unhelpful. The plates were just half empty and when asked they say "this is the standard portion". But the persons came before us got a full plate. We asked and they changed to "the cooker is broken so we can only give you this much". So which of the excuses is true? And whether the cooker is broken, why would we be the ones to get less food? It's totally unfair
- MHMargie HurdDec 28, 20251.0Customer service from Tony & Jessica was rude. Jessica was unhappy while serving & putting my food together, she was not listening to my order and looked upset, ended up putting beans on my order. I asked Toni what was the code of the bathroom, Toni said no code. But Alex was kind to tell me the code while eating, my husband & daughter wanted to use the bathroom & asked Tony again the code he said the bathroom was closed at 10:37PM, there was no way bathroom will close while customers are eating in. But Alex has a great customer service & able to assist kindly.
- JLJasmine LeeNov 24, 20251.0every time I make an online order they forget one important thing! The STEAK! This is the third time it’s happened. And the best part is that the chipotle app only offers 1 free entree as if I want to step back in that place again after this mishap. The sticker on top where it lists the ingredients puts the steak in the last of the first line. Does that make the steak not part of the freakin order? Can’t they read?
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Springfield?
Chipotle Springfield is open daily from 10:00 AM to 11:00 PM.
Where is Chipotle Mexican Grill in Springfield located?
It is located at 7108 Old Keene Mill Rd, Springfield Plaza, Fairfax, VA 22150.
Does Chipotle Springfield offer food pickup and delivery services?
Yes, Chipotle Springfield offers both in-store pickup and delivery services.
How can I order Chipotle online for Springfield location?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app available on the Apple app store.
What type of food does Chipotle Mexican Grill serve?
Chipotle serves customizable Mexican dishes including burritos, bowls, quesadillas, tacos, and salads, using responsibly sourced, natural ingredients.
Does Chipotle Springfield accept credit cards and offer catering services?
Yes, this location accepts credit cards and provides catering and catering delivery services.
Is Chipotle Springfield an LGBTQ+ friendly restaurant?
Yes, Chipotle Springfield welcomes LGBTQ+ customers.
Are there coffee shops near Chipotle in Springfield where I can get a drink before or after dining?
Yes, there are multiple Starbucks locations nearby where you can enjoy coffee or other beverages.
Which other eateries are located near Chipotle Springfield for more dining options?
Nearby dining options include Moby Dick House of Kabob, Malek's Pizza Palace, and Genji Sushi for a diverse range of cuisines.
What shopping centers or retail stores are close to Chipotle Mexican Grill in Springfield?
Chipotle is located in Springfield Plaza, close to retail stores like CVS Pharmacy, Giant Food, David's Bridal, and Whole Foods Market, convenient for shopping before or after your meal.