Mixed reviews on food quality; some customers enjoyed the sandwiches while others found them lacking in flavor and ingredients.
Service Issues
Numerous complaints about incorrect orders, poor communication, and long wait times.
Pricing Concerns
Customers expressed dissatisfaction with high prices relative to portion sizes and quality.
Positive Staff Feedback
Some reviews highlighted friendly and helpful staff, particularly mentioning individual employees.
Health and Safety Concerns
Reports of foodborne illness and foreign objects found in food raised serious health concerns.
CP
Cuenta personal
Oct 17, 2025
5.0
I love this guys 😎😎
DM
Dina Mcleod
Oct 6, 2025
1.0
Absolutely Not.!! I've Ordered From Them Twice To Pick Up On My Lunch Break And BOTH Times My Order Was Wrong An I Had To Wait An Extra 10mins For A New Order With Absolutely No Accountability ...
RS
Richard Shores
Sep 25, 2025
1.0
I have NEVER been more disappointed! I ordered the chicken philly and my only question is...Where's the CHICKEN?! Both ends were just bread and veggies! It took 3 bites for me to find chicken! I asked the guy at the register about it and he said, " It comes pre-packaged".
So they pre-package the inferior amount of chicken for each sandwich and then have the gall and the audacity to charge for "extra meat"! AVOID this place at ALL COST!
SS
Sheela S
Sep 25, 2025
1.0
Please avoid this place at all cost!! Charley's is overly priced and skimp on the steak!! The Philly steak lacks flavor. I basically had a bread and tomato sub!! Please take heed and don't waste your good, hard earned money on this place! O stars!
HK
Hae ri Kim
Sep 10, 2025
1.0
Ordered boneless wings and fries combo. Oh my it was too salty. I throw away all of them.