Best Buns Bakery & Burgers

4.4
599 reviews

About

BakeryBurger JointCoffee ShopSalad ShopCupcake Shop
Best Buns is your local from-scratch bakery, coffee shop and neighborhood eatery serving salads, specialty sandwiches & the best burgers in town. Visit us for all day breakfast, lunch & dinner. We proudly serve Starbucks cappuccinos, lattes & refreshers. Ask us about catering orders!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires appointmentNot available

Location

Best Buns Bakery & Burgers
6119A Backlick Rd, Springfield, VA
22150, United States

Hours

Reviews

4.4
599 reviews
5 stars
417
4 stars
76
3 stars
41
2 stars
29
1 star
36

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers consistently praised the food for its freshness, flavor, and generous portions, particularly highlighting the breakfast sandwiches and burgers.

Service Issues

Several reviews noted poor customer service experiences, including unfriendliness and lack of attentiveness from staff.

Wait Times

Many customers expressed frustration with long wait times for food, especially during busy hours, impacting their overall experience.

Pricing Concerns

Some customers felt the prices were high relative to the quality of food and service, leading to mixed feelings about value.

Atmosphere

The restaurant was described as cozy and inviting, with a pleasant atmosphere, although some noted issues with cleanliness and seating availability.
  • AA
    Ashley Amian
    Nov 27, 2025
    2.0
    I wanted to like this place, but they cant seem to get wait times down to something reasonable. I waited 30+ minutes for my bagel to be toasted (nothing on it) and that was really the final straw. Every time the waits are absurd.
  • ZM
    Zachariah Mandzik
    Nov 23, 2025
    5.0
    You could taste the love in all the food here! My wife and I tried breakfast sandwiches here; she got the fried chicken biscuit and I got the egg, cheese, and sausage sandwich. I also had a really good ice coffee. We’ll be coming back!
  • JS
    josue Salazar
    Nov 20, 2025
    2.0
    The food here was genuinely good, and I was looking forward to enjoying the experience. However, I felt uncomfortable because I believe I was being profiled due to looking Hispanic. The way I was treated compared to other customers was noticeably different, and it left a negative impression despite the quality of the food. I hope the restaurant addresses this so that all guests feel welcome and respected.
  • CW
    Chuck Whigham
    Nov 9, 2025
    5.0
    [This is NOT an Artificial Intelligence AI generated review but a real world Chuck Whigham review.] I was working in Springfield, Virginia on a 2017 Honda Accord and I asked our awesome customer where is a good local place for a quick bite to eat. He immediately recommended Best Buns Bakery & Burgers which was less than 3.0 miles away. He recommended that I try their Honey Fried Chicken Sandwich. Keila was my customer service team member and she was friendly, professional, courteous, and extremely helpful. I wound up ordering the Honey Fried Chicken Sandwich and two 20 ounce bottles of Dr. Pepper. Best Buns Bakery & Burgers is a simple, casual, and cozy eatery with great food, drinks, and beverages. They have both indoor and outdoor seating.l and you can have a delicious comfort food in a relaxing environment. I devoured the Honey Chicken Sandwich which was very tasty and paired well with the Dr. Peppers. The establishment is definitely a popular place with the locals and it can get very busy in there and so arrive early and you won't be disappointed! They have very clean and well maintained restrooms with soap, hot water, and hand towels. In short, the comfort food and awesome customer service made for a great dinning experience! I will definitely be returning here when I am in the area to try some of their other menu items.
  • UR
    Uber Rides
    Nov 4, 2025
    2.0
    I walk up to the counter and all I got was a stare...no hello or nothing. After I said hello ...no hello back...I got can I take you order...never been there before so I had to look at what they have. No suggestions, no have you been here before.. .Just silence. I order the Lil burger ...Will that be all?? I ordered the f.f....will that be all...at this point i was about to leave, but I was hungry. As I waited for my food...I heard my name called walking up to the counter i was handed my food and she just walked away...no, is there anything else that I can get you...I had to say thank you...to get a response. This attitude in the front of the house...dose not do the back of the house any good...they work hard back there, and all the front of the house has to do is be polite, kind and smile...is that asking for to much?? I guess so.

Frequently Asked Questions About Best Buns Bakery & Burgers

Does Best Buns Bakery & Burgers accept reservations?

No, Best Buns Bakery & Burgers does not accept reservations.

What pickup and delivery options does Best Buns offer?

Best Buns offers in-store pickup, curbside pickup, delivery, and no-contact delivery services.