Bertucci's Italian Restaurant

Reviews

• ES

  Erin Scott

  Nov 15, 2025
  1.0
  I’m not really one to leave reviews, but I unfortunately think this place needs one. We went for lunch and there were 3 maybe 4 tables seated when we got in. We immediately saw 2 waitresses on the floor and a 3rd one came out shortly after. When we were seated, it took 20 minutes for the lady to come and ask us what we wanted to drink and bring rolls out. My appetizer plate that was on the table was extremely gross. Covered in oil and fingerprints. We told the waitress what we wanted to drink and she had to come back to ask 2 or 3 times again as to what we said we wanted to drink. She then proceeded to try to take our menus when we hadn’t even ordered food yet. We sat with our drinks for about 15 minutes before she came back and asked us what we wanted to eat. Mind you, we had told her we were ready to eat when she gave us our drinks. She took our order and asked us to please be patient as they were super busy… yet again, only 3 tables were there at the time. 40 minutes later we got our food and it was just not good. Tastes very bland and cheap. I had fettuccine Alfredo and my husband had spaghetti. My fettuccine tasted like the cheese had gone bad and my husband said his spaghetti was so bland and inedible. We had to box his up just so he could come home and add his own seasoning/sauce to it. I couldn’t even finish mine. Fast forward a couple hours later and we were both sick. Definitely will not return here.
• SH

  Sarah Huff

  Nov 15, 2025
  1.0
  We walked into Bertucci’s on a Saturday night around 8:30 with high hopes. We were not greeted so we had no clue whether we had to seat ourselves or not, but when we were seated the Bartender clearly had an attitude but whatever, we are hungry. The table had no silverware and no napkins, fine, we asked for them but when my bf’s salad came it LITERALLY had ONE SLIVER of red onion, ONE cucumber, and ONE tomato the rest is lettuce. Our appetizer the Polpette came out and was barely even warm. You could look at it and tell it wasn’t warm but we tried it any way. At this point we haven’t eaten all day and we had had enough. We called the manager but she told us the salad “comes like that”. Never in the history of ever have I gotten a salad with one sliver of red onion. I told them if you don’t want us here we won’t be here, and we left. The place was empty literally 3 other families in the WHOLE PLACE. So being busy is not an excuse. None of the employees spoke or even made eye contact. No wonder the place is empty.
• MJ

  Michael Joslyn

  Nov 11, 2025
  1.0
  Food was mid at best and my glass of sweet tea was empty for the majority of the meal. The wait staff is slow and neglected several customers. I waited 30 minutes after all the food was gone to get my check.
• SL

  Samson Leulu

  Oct 22, 2025
  5.0
  Everything about this place was pretty good. They impressed an island boy as myself with their great appetizers & pizzas. I would say there wings special on Wednesday’s are amazing. Goes well with their bread.
• BD

  Bhasker Dave

  Oct 19, 2025
  1.0
  Definitely not the Bertucci’s I remember. Place was grungy and run down. We ordered fried mozzarella (good), rigatoni with pesto and vegetable (well flavored but badly underseasoned) , pasta pomodoro (meh), macaroni and cheese (bland, very little cheese, dry and underseasoned), and chicken gratinati (my favorite from old days but no more - came out bathing in oil/butter, burnt, and very dry). Salads that came with meals were fine. We were there for daughter’s homecoming so she wanted tiramisu for dessert. It came out frozen. For $140, ridiculously underwhelming! Wait staff was ok, but overrun and staffing too many tables per server which caused delays in refills and forgotten items (salads).

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