Dunkin'

Reviews

• AB

  Aaron Baum

  Apr 18, 2026
  3.0
  Poorly staffed, slow service and too much inter-employee conflict going on... lots of yelling and chaos
• C1

  Camarochris 18SS

  Apr 12, 2026
  5.0
  I went in at 7am Saturday and I was worried they might be closed but employees both parked behind the strip mall giving customers priority. Nice. The donuts were tasty and the men's group wolfed them down very nicely. Fresh and ALMOST worth $20 a dozen. 👏
• LE

  Laily Ehsanmand

  Feb 15, 2026
  1.0
  The coffee was not delicious. The bagels were very hard not tasty or moist at all very little cream cheese. Overall, I will never go here again. I would not recommend anybody to go there again.
• PC

  philip cheung

  Jan 31, 2026
  5.0
  The gentleman that was working alone when I went in on a Saturday afternoon was absolutely the most pleasant and customer friendly. That made the coffee taste a bit stronger and the donut a bit sweeter.
• JZ

  Jose O Zelaya

  Jan 10, 2026
  1.0
  Hello, I am writing to formally report an ongoing issue I have experienced at this location, specifically involving a manager named Sophie or Sophia (I am not completely sure of the spelling). I regularly order breakfast from this location, including an emu breakfast for myself and a grilled cheese sandwich for my wife. My wife is allergic to American cheese. From the beginning, I explained this and was told that the cheese could not be removed unless I called ahead. I understood and have made an effort to call ahead almost every time to request the sandwich without American cheese. Unfortunately, today I was in a rush and forgot to call in advance. When I received the sandwich, it contained American cheese. I politely and calmly explained to the manager that my wife is allergic and asked if the sandwich could please be remade. Instead of handling the situation professionally, the manager spoke to me rudely, made me feel uncomfortable, and told me I would have to pay for another sandwich because they “do not waste food.” I was not rude at any point during this interaction. I simply asked, respectfully, for a remake due to a serious allergy concern. The way I was spoken to was unprofessional and unacceptable, especially coming from a manager. This is not the first time I have felt uncomfortable interacting with this individual, and this situation has been ongoing for weeks. It feels as though there may be a personal issue, even though all I want is to pick up my food and leave without problems. I am very disappointed by how this was handled. Food allergies are serious, and customers should be treated with respect. I strongly believe managers should receive better training in customer service, professionalism, and handling allergy-related situations. I have attached a photo of the manager for identification purposes. I hope this matter is taken seriously, as I would like to continue ordering from this location without feeling disrespected. Thank you for your time and attention to this matter.

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