McDonald's

3.5
1097 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
10607 Hilltop Plaza Way, Spotsylvania, VA
22553, United States

Hours

Reviews

3.5
1,097 reviews
5 stars
371
4 stars
223
3 stars
236
2 stars
87
1 star
180

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff is often reported as friendly and helpful, with some positive experiences highlighted, but there are also complaints about rude behavior from certain employees.

Order Accuracy

Frequent issues with incorrect orders and missing items, particularly during busy times, leading to customer frustration.

Food Quality

Food is generally described as hot and fresh, but there are complaints about undercooked items and poor preparation on occasion.

Cleanliness

The location is noted for being clean, although some reviews mention unsanitary conditions in specific areas.

Wait Times

Customers report long wait times, especially for mobile orders, which can lead to dissatisfaction.
  • JV
    Joseph Videtto
    Oct 12, 2025
    5.0
    The staff was very friendly and helpful. They noticed my son and I were looking for a place to sit and immediately wiped off a table for us.
  • CH
    Cortez Howell
    Oct 7, 2025
    3.0
    I gave four stars for food because feeling you special order your food they can get it right but I gave it 3 stars because they never have a employee to take orders on front line sometimes you wait almost ten minutes before they even greet you but I will say the food is always hot and Fresh here
  • CC
    c0rsa
    Oct 6, 2025
    1.0
    Drive thru worker reaked of weed, food was undercooked, had multiple hairs in the bag and on my McMuffin. The drink I got had just ice in it, no coke or anything, and they didn't even give me a straw or napkins, like I needed it anyways. Do not recommend eating here for breakfast.
  • JR
    JR RMZ
    Sep 27, 2025
    5.0
    Last night I went out for some delicious lemonades, but at that moment they didn’t have any available. They offered me other drink options, and I explained to the guy at the drive-thru window that the only reason I came at 10:00 PM was because I was really craving a lemonade. The guy was very kind and said he would talk to the manager to see how they could fix the situation. She was also very kind and told him to please ask me to wait in the parking lot, that she would prepare the lemonade right then and they would bring it to my car. In less than 5 minutes, the super friendly guy brought me the three lemonades, and they even gave me a dessert as a courtesy. Every time I go, they are very quick and friendly. Thank you so much — you all are amazing!
  • SP
    Susan Purks
    Sep 6, 2025
    4.0
    Fast food. One mistake on the order but nothing serious.

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 10607 Hilltop Plaza Way, Spotsylvania, VA?

McDonald's at this location is open from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sunday.

When is the drive-thru open at this McDonald's location?

The drive-thru operates from 5:00 AM to midnight Monday through Thursday and Sunday, and stays open until 1:00 AM on Friday and Saturday.