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Toasted Italiano & Balsamic Chicken Greens with Grains
Brand Certified

Panera Bread

3.7
(768 reviews)

Business Details

(703) 542-2408

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread South Riding is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
25042 Riding Plaza Drive, South Riding, VA
20152, United States

Hours

Reviews

3.7
768 reviews
5 stars
334
4 stars
183
3 stars
74
2 stars
57
1 star
120

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and long wait times, leading to dissatisfaction.

Food Quality

While some customers enjoyed the food, there were frequent complaints about inconsistent quality, smaller portions, and items being out of stock.

Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty dining areas and unsanitary conditions.

Staff Recognition

A few employees, like Nicole and Ethan, received praise for their exceptional customer service, indicating that there are positive staff members.

Pricing Concerns

Customers expressed concerns about rising prices and perceived value, particularly regarding portion sizes and menu changes.
  • NP
    Nina Parsa
    4 days ago
    5.0
    Panera is one of my favorite places to go. It’s a relaxing spot with great customer service and a positive environment.
  • GB
    Greg Baker
    Feb 24, 2026
    2.0
    I am there almost daily because I love the staff and how welcome and at home miss Nicole makes you feel daily. However, I recently saw her more out on the floor. then at front, and to be completely honest she makes that place “Panera.” I think not having her in Cash is a huge mistake by management. I would go as far as to say I won’t be going in as much if she is not at the register. she is amazing with people and older adults such as my mom that has a hearing problem. I would advise managements to get her back at front asap.
  • GA
    GALIP AKTAS
    Feb 13, 2026
    1.0
    The workers are really disrespectful they don’t take care of their customers I’ve asked for a sauce and they refused to give me one and the portions get smaller every day
  • SS
    Srinivas Sh
    Jan 24, 2026
    5.0
    Food is good but its getting a bit pricey and they're out of some items occasionally. The french baguette lasts a day or two. They got rid of Gouda cheese, and others don't go with the toasted sandwiches. Bring it back please.
  • NS
    Nicole St.Morris
    Jan 9, 2026
    5.0
    Wanted to recognize Ethan for above a beyond customer service! I was standing in line behind an elderly couple and he was soooo patient and kind in making sure they ordered what they wanted. They did hold up the line a little but, Ethan kept his cool and carried on helping this sweet senior couple. There needs to be more kindness and love in this world!!!! Thank you for all your love and kindness Ethan!!!

Frequently Asked Questions About Panera Bread

Does Panera Bread South Riding accept reservations?

No, Panera Bread South Riding does not accept reservations.

What are the opening hours of Panera Bread South Riding?

Panera Bread South Riding is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.

Brand Certified Facts from Panera Bread

This information is certified by Panera Bread and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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