Panera Bread

3.7
753 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread South Riding is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
25042 Riding Plaza Drive, South Riding, VA
20152, United States

Hours

Reviews

3.7
753 reviews
5 stars
325
4 stars
182
3 stars
73
2 stars
55
1 star
118

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, incorrect orders, and unprofessional staff behavior.

Food Quality

While some customers enjoyed the food, there were numerous complaints about inconsistent quality, stale items, and incorrect orders.

Cleanliness

Several reviews highlighted dirty dining areas and poor hygiene practices, impacting the overall dining experience.

Customer Experience

Positive experiences were noted with specific staff members, but overall customer service was often described as lacking.

Atmosphere

The restaurant's layout and noise levels were criticized, making it uncomfortable for some customers.
  • RT
    Real Talk
    3 days ago
    1.0
    Customer service was disappointing. In the beginning, the guy who cuts the bread was actually polite and recommended me an item. But it turned out to be the wrong thing. When I told him, “This isn’t what I asked for,” he apologized but still made me pay again, saying that once something leaves the counter it has to be paid for, even though the mistake was his. When he brought the correct food to my table, he dropped it off and said, “Here you go, this is your food,” followed by, “Nobody else is complaining except you.” His tone and comments were unnecessary and unprofessional. Because of the way he acted, I honestly felt uncomfortable and wasn’t sure if the item was even safe to eat or drink afterward. Overall, it was a very concerning experience and not the service I expected.
  • JG
    Jorge Guevara
    Nov 11, 2025
    3.0
    El lugar estaba un poco sucio, las instalaciones se ven descuidadas.
  • IL
    IC L
    Nov 9, 2025
    5.0
    Mmmmm... I was delighted with my "rewards" Birthday Pastry! There were so many yummy choices, I settled with the Chocolate filled Croissant. It was all so easy! They sent me an email announcing my free gift, I ordered it online and picked it up 10 minutes later from a very nice cashier. Thanks Panera it was so delicious!!
  • SE
    Seleme Erdogan
    Nov 8, 2025
    5.0
    As usual, fresh food , love the app and the sip club benefits. Wish more halal options
  • KP
    kavita patel
    Nov 7, 2025
    2.0
    Not happy with the fact that I’ve ordered here multiple times around 5-6 pm and they run out of key ingredients all the time. They run out of bread for their sandwiches and there’s no good alternatives sometimes. I’m not sure why they aren’t baking enough to last for the dinner rush.

Frequently Asked Questions About Panera Bread

Does Panera Bread South Riding accept reservations?

No, Panera Bread South Riding does not accept reservations.

What are the opening hours of Panera Bread South Riding?

Panera Bread South Riding is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.