At Wendy’s in South Hill, VA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s South Hill, VA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Customers consistently reported slow service, with long wait times at both drive-thru and in-store.
Food Quality
Many reviews mentioned cold, poorly prepared food, including undercooked items and incorrect orders.
Cleanliness
The restaurant was frequently described as dirty, with unsanitary conditions in both dining and restroom areas.
Staff Attitude
Several customers noted unfriendly or unprofessional behavior from staff, impacting their overall experience.
Order Accuracy
Numerous complaints about incorrect orders and missing items were reported, leading to customer dissatisfaction.
GG
gusto1119
Nov 17, 2025
1.0
Waited 30 minutes to get my food. Nowhere near fast food!! Fire everyone or shut down. Only two options..
CF
Courtney F
Nov 13, 2025
1.0
"I recently visited Wendy’s, and the experience was incredibly disappointing. It started with a drive-thru order that was completely wrong. To get it corrected, I had to go inside, which led to an unbelievable wait time of over 30 minutes.
Once inside, the staff seemed uninterested and more focused on their own conversations than assisting customers. One employee, Dakhià, stood out for all the wrong reasons. Her attitude was dismissive and unfriendly. When I asked about the order, she responded with an eye roll and a curt answer. It’s one thing to be busy, but it’s another to be outright rude to paying customers.
Overall, the incorrect order, excessive wait time, poor service, and negative attitude of employees like Dakhià make it hard to recommend this Wendy’s location. There are plenty of other fast-food options where you can get a decent meal without the side of attitude."
11/5/2025 our visit $79.27 was my total
Do better !!!!
BN
Bill Nelson
Nov 9, 2025
1.0
Nowhere in this country should it take 20 minutes at a drive through. I wish I could say this was an isolated experience but it's every time at this Wendy's. I come here maybe twice a year hoping it gets better but it's been this bad for years. But sometimes you're just jonesin for Wendys.
ML
Matthew Lee
Nov 7, 2025
2.0
Took forever and they forgot my honey mustard sauce. What am I supposed to do without my sauce?
WH
William Henderson
Oct 28, 2025
2.0
We stopped their for burgers and fries. We were 3 cars behind on in the drive thru. We waited for nearly 20 minutes to order our food and receive the food. After we drove of we opened our food only to discover the burgers were room temperature. I would not recommend going there.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in South Hill, VA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter South Hill, VA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (434) 584-9466.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does South Hill04 Wendy’s serve breakfast?
Yes, this Wendy’s location in South Hill, VA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the South Hill Wendy's regular business hours?
South Hill Wendy's is open daily from 8:00 AM to midnight.
Does South Hill Wendy's offer drive-through service?
Yes, the South Hill Wendy's location has a drive-through open from 8:00 AM to midnight every day.
Can I order Wendy's food online or through an app?
Yes, you can order Wendy's online via their website or the Wendy's mobile app for pick-up, delivery, or drive-through options.
What payment methods does Wendy's South Hill accept?
This Wendy's location accepts American Express, Cash, Discover, Mastercard, and Visa.
Does this Wendy's serve breakfast?
Yes, breakfast is served at the South Hill Wendy’s, with options available on their app and website.
Are there special deals or coupons available at South Hill Wendy's?
You can find Wendy’s specials and deals by downloading their mobile app.
How can I contact South Hill Wendy's for feedback or questions?
You can contact South Hill Wendy’s at (434) 584-9466 or through Wendy’s Customer Care via their website and live chat.
Is Wendy’s delivery service available at this South Hill location?
Delivery is available; check Wendy’s app or order.wendys.com and enter your address to confirm availability.
What nearby places can I visit before or after dining at Wendy's South Hill?
You can visit nearby spots like Dollar General for shopping, Roma Italian Restaurant for Italian cuisine, or the Virginia ABC Store if you need beverages.
Are there other fast food options close to Wendy's South Hill?
Yes, nearby fast food options include Burger King, Taco Bell, and KFC, providing a variety of dining choices in the area.