Wendy's

3.5
1087 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in South Hill, VA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s South Hill, VA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
808 E. Atlantic St., South Hill, VA
23970, United States

Hours

Reviews

3.5
1,087 reviews
5 stars
394
4 stars
251
3 stars
175
2 stars
90
1 star
177

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported slow service, with long wait times at both drive-thru and in-store.

Food Quality

Many reviews mentioned cold, poorly prepared food, including undercooked items and incorrect orders.

Cleanliness

The restaurant was frequently described as dirty, with unsanitary conditions in both dining and restroom areas.

Staff Attitude

Several customers noted unfriendly or unprofessional behavior from staff, impacting their overall experience.

Order Accuracy

Numerous complaints about incorrect orders and missing items were reported, leading to customer dissatisfaction.
  • GG
    gusto1119
    Nov 17, 2025
    1.0
    Waited 30 minutes to get my food. Nowhere near fast food!! Fire everyone or shut down. Only two options..
  • CF
    Courtney F
    Nov 13, 2025
    1.0
    "I recently visited Wendy’s, and the experience was incredibly disappointing. It started with a drive-thru order that was completely wrong. To get it corrected, I had to go inside, which led to an unbelievable wait time of over 30 minutes. Once inside, the staff seemed uninterested and more focused on their own conversations than assisting customers. One employee, Dakhià, stood out for all the wrong reasons. Her attitude was dismissive and unfriendly. When I asked about the order, she responded with an eye roll and a curt answer. It’s one thing to be busy, but it’s another to be outright rude to paying customers. Overall, the incorrect order, excessive wait time, poor service, and negative attitude of employees like Dakhià make it hard to recommend this Wendy’s location. There are plenty of other fast-food options where you can get a decent meal without the side of attitude." 11/5/2025 our visit $79.27 was my total Do better !!!!
  • BN
    Bill Nelson
    Nov 9, 2025
    1.0
    Nowhere in this country should it take 20 minutes at a drive through. I wish I could say this was an isolated experience but it's every time at this Wendy's. I come here maybe twice a year hoping it gets better but it's been this bad for years. But sometimes you're just jonesin for Wendys.
  • ML
    Matthew Lee
    Nov 7, 2025
    2.0
    Took forever and they forgot my honey mustard sauce. What am I supposed to do without my sauce?
  • WH
    William Henderson
    Oct 28, 2025
    2.0
    We stopped their for burgers and fries. We were 3 cars behind on in the drive thru. We waited for nearly 20 minutes to order our food and receive the food. After we drove of we opened our food only to discover the burgers were room temperature. I would not recommend going there.

Frequently Asked Questions About Wendy's

Is South Hill04 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.