Sonic Drive-In

3.5
1490 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in South Hill, VA. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1110 East Atlantic Street for the ultimate SONIC experience!

Location

Sonic Drive-In
1110 East Atlantic Street, South Hill, VA
23970, United States

Hours

Reviews

3.5
1,490 reviews
5 stars
547
4 stars
297
3 stars
238
2 stars
130
1 star
278

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported long wait times, often exceeding 30 minutes for orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items.

Food Quality

Feedback indicated that food quality was often poor, with complaints about cold, burnt, or improperly prepared items.

Customer Service

Many customers experienced rude or unhelpful staff, contributing to a negative overall experience.

Cleanliness

Several reviews mentioned unsanitary conditions at the location, including trash and pests.
  • SM
    Shekena Macon
    2 days ago
    1.0
    The lady that took my order was rude and the chicken tenders were not done. They were raw.
  • DK
    David King
    Dec 16, 2025
    5.0
    Really quick service
  • LJ
    Linda Jackson
    Nov 30, 2025
    2.0
    Pulled up to stall, was told to wait then server hung up. Went thru drive thru to still order and still took another 15 mins before completing my order. Not efficient
  • JC
    Jennie Carlson
    Nov 18, 2025
    1.0
    This location was wholly unprepared. Not taking orders so we waited 15 minutes - rhey took the order and charged us but didn't have the higher priced items we ordered they gave lower priced and no adjustment on price. It took 4 people to figure out they didn't have pretzel buns.
  • JH
    Jon H
    Oct 26, 2025
    3.0
    The food was okay, but we had to hit the call button a few times. Ultimately our order was incorrect and we had to wait 15 minutes for it to get fixed. It is what it is, but we shouldn’t be waiting 15 minutes for fries.