Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,863 reviews
5 stars
640
4 stars
421
3 stars
345
2 stars
161
1 star
296
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality were mixed, with some praising friendly and efficient staff, while others reported rude behavior and slow service.
Food Consistency
Food quality varied significantly; some customers enjoyed hot and fresh meals, while others received cold or incorrect orders.
Cleanliness
The restaurant was generally noted for being clean, although some reviews mentioned dirty tables and unsanitary conditions.
Management Issues
Several reviews highlighted problems with management and staff training, indicating a need for improvement in customer service and order accuracy.
Overall Experience
While some customers had positive experiences, many expressed frustration with order mistakes and inconsistent service, leading to a lack of overall satisfaction.
- AAAmberNov 12, 20251.0Soda machine seemed out. One was just syrup for the hi c and the sodas seem like they needed syrup. I bought pies and they were soooooo hard and the filling inside was so burnt it suck to our teeth. The pies were so burnt literally no filling inside just dried up and sticky. My order was at 12:44 so I feel like the pies shouldn't have been that old. Just of course the pies are timed or dated.
- TPTiffany PulleyNov 8, 20251.0Please shut it down! Service was horrible and so is the food
- JSJon ShislerOct 12, 20255.0Best McDonald’s I’ve been to in the area, the staff is always friendly and quick and they have always gotten my orders right!
- IIInsamitySep 30, 20253.0Compared to most mcdonald's, this is a low volume store with a single lane drive thru. Recently got a new GM and he's making moves, store is kept nice, and they have some nice managers. Especially the one with a bow in her hair, she's really sweet, nice, and amazing
- SGScott GilchristSep 18, 20253.0I got two double cheeseburgers both of them were burnt. The service was okay although it was only 11:15 and it was not moving very quickly. It's quite crowded up by the counter and the ordering is on top of each other whether you are ordering at the counter or from the self-serve
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 15700 Woods Edge Rd?
McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday, from 5:00 AM to 1:00 AM on Friday and Saturday, and from 6:00 AM to 11:00 PM on Sunday.
What are the drive-thru hours for this McDonald's location?
The drive-thru is open from 5:00 AM to midnight Monday through Thursday, from 5:00 AM to 1:00 AM on Friday and Saturday, and from 6:00 AM to midnight on Sunday.
What delivery services are available at this McDonald's?
McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I place a delivery order from this McDonald's?
You can place delivery orders online at https://mcdonalds.order.online/business/-5579 or through the McDonald's app available on iOS and Android.
What payment options does this McDonald's accept?
This location accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's offer WiFi and drive-thru services?
Yes, this McDonald's provides WiFi and has a drive-thru service available.
Is there a nearby hotel where I can stay if visiting McDonald's at 15700 Woods Edge Rd?
Yes, nearby hotels include Comfort Inn, Candlewood Suites, Interstate Inn, Rodeway Inn Colonial Heights I-95, Econo Lodge Colonial Heights I-95, and Days Inn Petersburg-Walthall/Colonial H, providing convenient lodging options.
Where can I find nearby fuel stations when visiting this McDonald's?
Nearby gas stations include Exxon and Shell, which are convenient options for fueling your vehicle.
Are there other fast food or coffee options near this McDonald's?
Yes, nearby fast food and coffee options include another McDonald's, Subway sandwich shop, and Dunkin' for donuts.
What app can I use to earn rewards and order food from this McDonald's?
You can use the MyMcDonald's app to earn points for free food and place orders conveniently.