McDonald's

3.6
867 reviews
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Business Details

1010 Philpott Rd, South Boston, VA
24592, United States
(434) 575-0972
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1010 Philpott Rd, South Boston, VA
24592, United States

Hours

Reviews

3.6
867 reviews
5 stars
321
4 stars
198
3 stars
152
2 stars
77
1 star
119

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including being ignored, long wait times, and incorrect orders.

Food Quality

Mixed reviews on food quality, with complaints about cold, soggy, or improperly prepared items, but some customers enjoyed their meals.

Cleanliness

While some reviews praised the cleanliness of the location, others noted dirty tables and restrooms.

Staff Attitude

Customer experiences with staff varied, with some noting friendly and helpful employees, while others reported rude or unprofessional behavior.
  • CB
    Chris Bertran
    3 days ago
    1.0
    This is the worse , rudest, McDonald's i can say i have ever had. Multiple times the drive thru lady at night, the white lady ,is the rudest, meanest , worse customer service I've ever had, have the time she is mad or upset. Management is horrible, the white guy at night. No customer skills, looks deflated and like your annoying him anytime I've delft with him. I quit coming to this McDonald's because poor service and the food is horrible, old, stale, fries never crispy, always get the order wrong it's constant here. Still debating calling corporate on this place to save everyone else the experiences I've had to deal with this place.
  • CB
    Charles Burkel
    Dec 31, 2025
    1.0
    Ordered my food at 11:30, arrived at 11:40 was was ignored until 11:57 until they told me they didn't even attempt to make my food.
  • TN
    Thalia Nichole
    Dec 19, 2025
    2.0
    Honestly so bad. Completely ignored anyone that didn't want to use the kiosk and still managed to mess up my order. Over all attitude from everyone was that you were bothering them. Regret stopping there.
  • DL
    Deshawna Life
    Nov 22, 2025
    3.0
    I order from there called to let them know it was a mistake with my order I ended up having to call over 10 times and still no answer ended up having to go up to the store highly unprofessional
  • AP
    Akseli Palmer
    Nov 22, 2025
    5.0
    Came for both lunch and dinner. Both times were fast, with great service!
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Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 1010 Philpott Rd, South Boston, VA?

McDonald's is open Monday to Saturday from 5:00 AM to 11:00 PM and on Sunday from 5:30 AM to 11:00 PM.

What times is the drive-thru service available at this McDonald's location?

The drive-thru is open Monday to Thursday from 5:00 AM to midnight, Friday and Saturday from 5:00 AM to 1:00 AM, and Sunday from 5:30 AM to midnight.