Subway

3.9
215 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Smithfield Subway® Restaurant at 1205 Benns Church Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1205 Benns Church Rd, Smithfield, VA
23430, United States

Hours

Reviews

3.9
215 reviews
5 stars
105
4 stars
45
3 stars
29
2 stars
10
1 star
26

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions, including dirty counters and floors.

Service Speed

Customers frequently mentioned slow service, with long wait times for orders and unmotivated staff.

Food Quality

While some customers enjoyed the food, others reported issues with incorrect orders and food being cold or stale.

Staff Attitude

Feedback varied on staff friendliness; some praised helpful employees, while others noted rudeness and lack of engagement.

Management Issues

Several reviews suggested poor management practices, including inadequate staffing and lack of attention to cleanliness and customer service.
  • CC
    Cynthia
    Sep 18, 2025
    1.0
    I ordered the philly and ordered it toasted . Its not toasted and its dryer than dry.. waited 25 minutes for a mobile order and the app kept saying preparing preparing ready at 535pm. I ordered from the parking lot. I went in at 540pm and my order was sitting there on the counter and the female worker was chomping on ice and the male was on his cell phone. Could of hit the app and said done . Will not be going here again. This was not worth 12. Or the 50 minute drive to get it.
  • JF
    Jasmine Fields
    Aug 20, 2025
    2.0
    This is one of the dirtiest subways I have ever been to. I’ve tried to eat here several times and just can get past the filth. The counters, tables, floors, and people are always dirty. Please fix this asap.
  • EK
    Elizabeth Kelly
    Jul 21, 2025
    1.0
    I only put one star because you have to in oreder to post. Absolutely trash of an establishment. Walked in to two workers just sitting and talking, while one was behind the counter making four subs for an order. Not once, by any employee was I acknowledged. Stood in line waiting for someone to look or even speak to me. Then, the coworkers began to argue over who was doing what right in front of me. After a couple of minutes of this I did speak and ask for someone to help me because it was ridiculous. No apologies or anything. In addition, the place was dirty and nothing was prepared.
  • CL
    Christine Lawrence
    Jul 5, 2025
    2.0
    Slow as molasses, not at all friendly, mediocre food
  • BU
    Bryson Ullmer
    Mar 9, 2023
    1.0
    Food is always cold and they always get my order wrong.

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

Subway is located at 1205 Benns Church Rd, Isle Of Wight, Smithfield, VA 23430, USA.

What are the operating hours of Subway at 1205 Benns Church Rd?

Subway is open Monday to Saturday from 9:00 AM to 10:00 PM and Sunday from 8:00 AM to 9:00 PM. It is closed on November 27, 2025, and December 25, 2025.