Brand Certified
McDonald's
3.6(948 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
1811 S Church St, Smithfield, VA
23430, United States
Certified by McDonald's • Mar 01, 2026
(757) 357-6116
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.6
948 reviews
5 stars
364
4 stars
214
3 stars
165
2 stars
74
1 star
131
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers reported issues with order accuracy and slow service, particularly during busy hours.
Staff Attitude
Feedback varied on staff friendliness, with some praising individual employees while others noted rudeness and unprofessional behavior.
Food Quality
Numerous reviews highlighted inconsistent food quality, with complaints about cold or improperly prepared items.
Cleanliness
Several customers mentioned cleanliness issues, particularly in the dining area and bathrooms.
Management Issues
There were complaints regarding poor management and lack of oversight, leading to repeated service failures.
- NANaomi Andrews4 days ago5.0Accidentily got my order wrong and quickly fixed it and the cook himself came out and apologized!
- JVJames VannFeb 22, 20263.0When this McDonalds was redone it was the one that we enjoyed coming to. Staff was great, place was clean, but in the last few months it has gone downhill. Drink area is always dirty, no one is cleaning the tables and the staff “with the exception of Brandon” is less than what it was. We travel from Suffolk to this McDonalds, but are seriously considering going elsewhere.
- ATAnthony TarasoffJan 28, 20261.0How is it that every time I ever go to this location they can’t seem to get my order right, i usually order thru DoorDash but they messed that up twice in one night, then decided to pick it up myself, yeah they still messed up my order….
- GJGeorge JonesDec 10, 20251.0How the hell do you ask me what I ordered 2 seconds ago and still manage to give me someone else's order is crazy.
- DWDebra WilliamsOct 26, 20251.0To the Breakfast crew members who served us Egg Mcfuffins at the drive thru...we forgive you. Praying for you all
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 1811 S Church St, Smithfield, VA?
McDonald's is open daily from 4:30 AM to 11:00 PM, except on Sundays when it opens at 5:30 AM.
What are the drive-through hours at this McDonald's location?
The drive-through is open from 4:30 AM to 1:00 AM Monday through Saturday, and from 5:30 AM to 1:00 AM on Sundays.
Can I get delivery service from this McDonald's?
Yes, McDonald's offers delivery service every day from 4:30 AM to midnight, with a slightly later start at 5:30 AM on Sundays. You can order online at https://mcdonalds.order.online/business/-5579.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's location features a drive-thru service available daily, with extended hours until 1:00 AM.
What payment options are accepted at this McDonald's?
You can pay using American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services does this McDonald's offer to customers?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Is there a mobile app to order food from McDonald's?
Yes, you can order via the McDonald's App available on the Apple App Store and Google Play Store.
Are there any nearby automotive repair shops near McDonald's?
Yes, Browns Auto Sales and Brown's Automotive are nearby and offer automotive repair, towing, restoration, and used car sales services.
What nearby shopping options are available around McDonald's?
Smithfield Commons is a nearby shopping center where customers can shop before or after dining at McDonald's.
What other dining options are close to McDonald's at 1811 S Church St?
Nearby dining options include Papa Johns Pizza, Feel Good Fuel, and Hardee’s, providing variety in food choices for customers in the area.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website