Arby's

4.1
1880 reviews
Get DirectionsCallWebsite

Business Details

5220 W Williamsburg Rd, Sandston, VA
23150, United States
(804) 222-7438
http://www.arbys.com/locations/us/va/sandston/5220-w-williamsburg-rd/store-5370
GoogleFacebookInstagramTwitterLinkedInTikTok

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
5220 W Williamsburg Rd, Sandston, VA
23150, United States

Hours

Reviews

4.1
1,880 reviews
5 stars
909
4 stars
528
3 stars
241
2 stars
91
1 star
111

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, although some reported negative experiences with specific employees.

Food Quality

Feedback on food quality was mixed; while some enjoyed their meals, others reported issues with stale or cold food and incorrect orders.

Order Accuracy

Several reviews highlighted problems with incorrect orders and missing items, particularly in the drive-thru.

Cleanliness

The restaurant was frequently noted for its cleanliness and well-maintained atmosphere.

Service Speed

Customers experienced varying wait times, with some noting slow service during busy periods.
  • NN
    NeeNee
    Dec 10, 2025
    5.0
    My experience with Arby's has been positive!
  • JY
    John Young
    Dec 9, 2025
    5.0
    Always a place to count on for prepared foods that are consistent in flavor and quantity for value! The friendly and helpful staff make the experience worth the stop each time for the many Arby's in Richmond and Colonial Heights.
  • KB
    kassie britt
    Dec 1, 2025
    3.0
    Food was ok, but I ordered a beef and cheddar. They are supposed to have red ranch sauce. Mine only had cheese, no sauce
  • AP
    Alex Poindexter
    Nov 18, 2025
    5.0
    Love me some arbys.
  • AS
    Anthony Smith
    Nov 11, 2025
    5.0
    Staff is usually friendly, helpful, and eager to serve with a smile. Sometimes you'll get your good brought to your table. This branch serves excellent corn as a side option which isn't sold at every Arby's. The Brunswick stew is my favorite when I am a little under the weather.
Read more reviews on Google