Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
1,078 reviews
5 stars
359
4 stars
291
3 stars
184
2 stars
79
1 star
165
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported extremely slow service, with long wait times in both drive-thru and dine-in.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and poor attention to special requests.
Food Quality
While some customers enjoyed the food, there were multiple complaints about cold, stale, or improperly prepared items.
Cleanliness
Several customers noted cleanliness issues, particularly in restrooms and dining areas.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing unprofessional behavior.
- KHKevin HornOct 6, 20251.0Slow slow slow Only 2 customers and here we wait long telling us to pull up.
- GNGlenna NicholsSep 25, 20254.0Slow but but good is good
- KMKim MikulakSep 6, 20254.0I had not been to a Wendy's since 1972. Can you believe that? Well, its true. My family came back from Caracas, Venezuela living there for 2 years. So, McDonald's, Wendy's, etc were all new eat in stores for us when we came back stateside. Anyway, for some reason when I had a hamburger 🍔 back then I didn't like it. So, I never ate there again till the other day.
- SMSpa ManSep 5, 20251.0Food is good but has a MAJOR issue the line is constantly wrapped around the building service takes an over load of time and I know it’s the workers fast food used to be FAST but those workers are lazy and slow they lack attention to detail in any matter constantly forgetting sauces and putting cheese on things where it’s not requested even when a allergy is stated which is concerning I love Wendy’s and it’s sad the the one in Salem is the worst in all of Roanokes area I think they need to clean up their employees by weeding out the lazy ones because there are many there I can not stress this enough fast food is supposed to be FAST
- BBBrayAug 30, 20251.0My dad's dad ate a burger with everything on it and 5 minutes later he vomited he said the lettuce tasted awful and he didn't eat anything abnormal
Frequently Asked Questions About Wendy's
Is Salem Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Salem, VA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Salem, VA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (540) 387-1991.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Salem Wendy’s serve breakfast?
Yes, this Wendy’s location in Salem, VA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at this Wendy's location in Salem?
The drive-thru at this Wendy's is open daily from 8:00 AM to midnight (00:00).
Is Wendy's in Salem, VA currently open?
Yes, this Wendy's location is currently open and committed to serving customers every day.
Does this Wendy's location offer breakfast?
Yes, the Salem Wendy's serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I order food online from this Wendy's?
You can order online via their website at https://order.wendys.com or through the Wendy's mobile app.
Does this Wendy's location have a drive-thru and dine-in service?
Yes, this Wendy's offers drive-thru, dine-in, takeout, and delivery where available, but no curbside pickup.
Where can I find menu prices and nutritional information for this Wendy's?
Menu prices and nutrition details are available on https://order.wendys.com and the Wendy's mobile app, customized by location.
What are some nearby places I can visit after dining at Wendy's on W. Main Street?
Nearby places include Starbucks for coffee, Innovation Nails for beauty services, and Bojangles' for another fast food option.
Is there convenient automotive service near Wendy's on W. Main Street?
Yes, nearby automotive services include Valvoline Instant Oil Change, Goodyear Auto Service, and AutoZone for repairs and parts.
Can I find financial or postal services near this Wendy's location?
Yes, nearby financial and postal services include TitleMax for financial services and a UPS Access Point location for shipping and courier needs.