Wendy's

3.5
1120 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2103 Apperson Drive, Salem, VA
24153, United States

Hours

Reviews

3.5
1,120 reviews
5 stars
370
4 stars
288
3 stars
202
2 stars
97
1 star
163

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some items being overcooked or stale, while others praised the freshness and taste.

Customer Service

Service quality varied significantly; some customers experienced friendly and helpful staff, while others reported rudeness and poor order accuracy.

Cleanliness

The cleanliness of the restaurant was a concern for some customers, with reports of dirty dining areas and restrooms.

Speed of Service

Many reviews mentioned slow service, particularly in the drive-thru, with long wait times being a common complaint.
  • BS
    Brenda Brown (Sissy)
    2 days ago
    5.0
    Pick up our dinner tonight and the service was wonderful, everyone were very sweet and professional, we had a big order I was so impressed that they closed the bags down and taped them to keep them warm, then put them all in a large bag. Two thumbs up to Wendy's out standing service.
  • TA
    Tammy Andrews
    Jan 2, 2026
    5.0
    Fast and efficient
  • HH
    hammockn
    Dec 20, 2025
    2.0
    The hamburger patties were dried out and so were the chicken nuggets. The salad was okay.
  • CW
    Crystal Weddle
    Dec 7, 2025
    5.0
    Suzanne is one of the nicest people. She even interacted with my daughter which left both me and my daughter happy. Our food was great as well !
  • BS
    Brenda Smith
    Nov 18, 2025
    1.0
    bad service lady very rude was on her phone while serving us didn't even get the order right!!!!! nov 18 320pm

Frequently Asked Questions About Wendy's

Is Apperson Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's on Apperson Drive?

The drive-thru is open daily from 7:00 AM to 12:00 AM (midnight).