Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
1,115 reviews
5 stars
366
4 stars
288
3 stars
201
2 stars
96
1 star
164
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers reported rude and unhelpful staff, with several instances of poor customer service and incorrect orders.
Order Accuracy
Frequent complaints about incorrect orders, missing items, and food not being prepared as requested.
Food Quality
Mixed reviews on food quality; some customers enjoyed the food while others received stale or poorly prepared items.
Speed of Service
Customers noted slow service, particularly in the drive-thru, with long wait times reported.
Cleanliness
Concerns about cleanliness in the dining area and restrooms, with reports of dirty tables and standing water.
- BSBrenda Smith6 days ago1.0bad service lady very rude was on her phone while serving us didn't even get the order right!!!!! nov 18 320pm
- TTTrishNov 7, 20255.0Food always good
- MVMike VoilandNov 4, 20255.0This is the only Wendy's you should go to. Every other Wendy's in the city of Roanoke is a literal mess of management, and not clean. This Wendy's is fast, they keep it clean, and the staff are nice. This ranks as the top Wendy's in my book.
- RPreBecca parKsOct 20, 20252.0I ordered a medium fry and a medium brownie batter frosty. At first I was charged over $9, until 8 said something, because the med fry is 3.19 and the med BB Frosty is 3.69 on their board, which is $6.88, or $7.66 with 11% tax. And I said something so they changed it, but then gave me a half empty fry box, and a small Frosty, which they insisted was a medium. But which I know isnt true. I just had the same thing at a different Wendy's (Main St) and it was bigger. Tried to add photos but can't???
- PCPreston ClowerOct 8, 20251.0So I asked for a baconator plane at 6:33 on a Wednesday. I got given the sandwich with mustard, ketchup and mayonnaise. Not a big deal. I asked for a replacement. They were all upset that I asked no one even attempted to apologize. Worst customer service ever
Frequently Asked Questions About Wendy's
Is Apperson Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Salem, VA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Salem, VA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (540) 444-0338.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Apperson Wendy’s serve breakfast?
Yes, this Wendy’s location in Salem, VA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's on Apperson Drive?
The drive-thru is open daily from 7:00 AM to 12:00 AM (midnight).
Is the Wendy's at 2103 Apperson Drive still open?
Yes, this location is open and committed to serving high quality food every day.
Does Wendy's on Apperson Drive serve breakfast, and what options are available?
Yes, this Wendy's serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's on Apperson Drive?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I place an order for delivery or takeout from this Wendy's location?
You can order via the Wendy's app or at order.wendys.com by selecting this location.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on the menu website, mobile app, and in-restaurant upon request.
Where can customers leave feedback or contact Wendy's Apperson Drive?
You can contact the Customer Care team via live chat or phone at 888-624-8140, leave a survey at wendyswantstoknow.com, or call the location directly at (540) 444-0338.
What nearby places are close to Wendy's on Apperson Drive for customers to visit before or after their meal?
Nearby places include Kelly Auctions (a thrift and furniture store), Mike's Country Market (fruits, vegetables and gifts), and Sunoco Gas Station.
Are there other fast food options near Wendy's on Apperson Drive?
Yes, McDonald's and Sonic Drive-In are nearby fast food and burger restaurants that customers might consider.
Can the nearby real estate or educational services around Wendy's be useful to customers?
Yes, The Good Sign Real Estate Co. can assist with real estate needs, and ITT Technical Institute as well as Roanoke Valley Montessori School offer educational services close by.