Pizza Hut

3.7
168 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 157 Electric Rd in Salem, VA. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Curbside pickupAvailable

Location

Pizza Hut
157 Electric Rd, Salem, VA
24153, United States

Hours

Reviews

3.7
168 reviews
5 stars
88
4 stars
28
3 stars
8
2 stars
6
1 star
38

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for both pickup and delivery, with some orders taking over two hours.

Food Quality

While many customers praised the taste and freshness of the pizza, there were numerous complaints about undercooked items and incorrect orders.

Customer Service

Several reviews highlighted poor customer service experiences, particularly with management, including rudeness and lack of accountability.

Cleanliness and Atmosphere

The restaurant was noted for being clean and having a friendly atmosphere, although some customers mentioned it primarily serves as a takeout location.
  • AW
    Angie W
    2 days ago
    5.0
    We have ordered several times from this location and our pizza has always been good. The only suggestion on the app is allowing you to order extra marinara sauce for the breadsticks. One small cup is not enough for 5 breadsticks.
  • KR
    Kevin Riley
    5 days ago
    4.0
    First time ever ordering from this store. The pizza was fresh and delicious but my special instructions were completely ignored! Did not change the flavor profile that did leave me wondering if anyone even paid attention. The girl that helped me at the counter was pretty awesome. Based on this experience will try again.
  • LV
    Life of Jaimal Viney
    Jan 3, 2026
    5.0
    Amazing experience customer service is excellent the manager was great on communication with a pick up order. I can definitely give this place a 10/10
  • SR
    Samantha Richmond
    Dec 21, 2025
    3.0
    My orders have been messed up numerous times since management changed AGAIN! My chicken wings are sitting in flavored grease literally!!! I had no idea garlic, parmesan looks like straight grease!!
  • NW
    Naomi wright
    Dec 20, 2025
    5.0
    Tonight I came in to get two pizzas I ordered over the phone. The gir up front was new but very friendly, unfortunately my pizza was thrown together since they were busy. She immediately got my pizzas remade. While waiting I noticed a cloned lady go talk to the other woman making the pizzas and asked what happened. She immediately came and talked to me and then offered me a credit for my next experience for the wait. Listening to here talking to the staff made me so Happy. They were discussing a potluck for Christmas Eve, encouraged the telling them the were doing a great job. It's nice to be in a fast food place and see people enjoying their jobs. I will always return to this Pizza Hut and wanted to give recognition for a great work environment.

Frequently Asked Questions About Pizza Hut

What are the delivery hours for Pizza Hut at 157 Electric Rd, Salem, VA?

Pizza Hut delivers from 10:00 AM to 12:00 AM Monday to Thursday and Sunday, and until 1:00 AM on Friday and Saturday.

Can I order takeout from Pizza Hut in Salem, VA?

Yes, takeout is available daily from 10:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.