Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,305 reviews
5 stars
520
4 stars
310
3 stars
222
2 stars
97
1 star
156
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude employees and unprofessional behavior.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and food quality not meeting expectations.
Cleanliness
While some customers noted cleanliness, others reported unsanitary conditions and poor food handling practices.
Speed of Service
Several reviews mentioned slow service, particularly in the drive-thru, despite some positive comments about quick turnaround times.
Food Quality
Feedback on food quality was mixed, with some praising freshness while others complained about cold or poorly prepared items.
- LRlaurie rhodesJan 1, 20261.0Food was nasty an cold .I had to go back in to ask for fresh fries they gave me the same cold old French fries. Get ya'll stuff together an hire all new people there.
- VMVanessa MalinowskiDec 11, 20255.0It was good. Especially for being so busy
- KKKHDec 9, 20253.0The price just keeps going up, $3 for a cheeseburger? Wow! Too bad the quality isn't keeping pace.
- JHJennifer HuddlestonNov 19, 20251.0I ordered door dash a steak biscuit no egg no onion with hash browns and sweet tea.wen my order arrived it was on a bagel..with mayo . No hashbrown and seeet tea with lemon the whole order was wrong. Then I try to call no answer phone doesn’t ring. I have a spot and have low sugar so now I can’t eat .. I will never order there again.you should get employees that can read.., I should get a refund
- BTBo ThorntonNov 2, 20251.0I don't usually write negative reviews for businesses, but based on my experience with this restaurant today, I will. I play the McDonald's Monopoly game, and I saw that today was the last day to get pieces for the game. I ordered $27.00 worth of food to try to get the last piece I need to win a prize. I placed the order at home on the app, then went to the restaurant to pick my food up. The trouble started when I pulled up to the speaker to give the order taker my code to pick up the food. She was so rude. Screaming at and insulting me over the loud speaker. I have rarely been treated worse. When I finally got my food home, I discovered that my fries weren't filled like they were supposed to be. They were only half full! To make matters worse, the food I received was supposed to contain 7 game pieces. The order only game with 3 game pieces! I am shocked and angry right now, and I do not know if I will visit this location again. What a horrible experience to ruin a perfectly good Sunday afternoon.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 2072 Apperson Dr, Salem, VA?
The McDonald's is open daily from 5:00 AM to 11:00 PM on weekdays, and from 6:00 AM to 11:00 PM on weekends.
When can I get delivery service from this McDonald's location?
Delivery is available Monday to Friday from 5:00 AM to 10:45 PM and on weekends from 6:00 AM to 10:45 PM.
Does this McDonald's have a drive-thru and what are its hours?
Yes, the drive-thru is open from 5:00 AM to 11:00 PM on weekdays and from 6:00 AM to 11:00 PM on weekends.
What types of payment are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What services does this McDonald's offer?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Can I order McDonald's food through an app?
Yes, you can order through the McDonald's App available on iOS and Android, or via the online ordering link https://mcdonalds.smart.link/mjuu1ggdi.
Does McDonald's at this location offer contactless and curbside pickup options?
Yes, they offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What popular fast food restaurants are near this McDonald's?
Nearby fast food places include another McDonald's, Wendy's, and Sonic Drive-In, offering options if you want to explore different quick meal choices.
What nearby gas stations can customers use when visiting this McDonald's?
Customers can find Exxon and Sunoco Gas Stations nearby, convenient for refueling before or after your meal at McDonald's.
Are there any nearby amenities like markets or schools close to this McDonald's?
Yes, nearby places include Mike's Country Market for fresh produce and Roanoke Valley Montessori School for childcare and preschool services, useful if visiting with family.