Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,654 reviews
5 stars
573
4 stars
354
3 stars
329
2 stars
134
1 star
264
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times and poor service, with many experiencing incorrect orders or lack of attention from staff.
Food Quality
There were numerous complaints about cold or improperly prepared food, including issues with freshness and incorrect items.
Staff Behavior
Several reviews highlighted rude or unprofessional behavior from staff, impacting the overall customer experience.
Cleanliness
While some customers noted clean bathrooms and dining areas, others reported unsanitary conditions and poor hygiene among staff.
Mixed Experiences
Some customers had positive experiences with friendly service and good food, but these were overshadowed by the negative feedback.
- JDJeff Dishaw3 days ago5.0It’s mcdonalds, what more can i say. Never had a bad experience at this location
- ETErich Toven4 days ago5.0Half the staff doesn't want to be there. Not really motivated. But generally speaking the food has been good lately.
- HHHAYDE SUAREZ (hiker)Jan 1, 20261.0Old bitter taste with fries
- AHAllyson HopkinsDec 17, 20251.0After not being acknowledged or greeted in any way, we waited 15 minutes in an empty restaurant, we had to place the order online because they were only tending the drive thru window. When they brought our food the chicken was literally cold. I asked him for my money back and was told no that I had to file through the store app to get my money. We left after 40 minutes with no food or money returned. Disgusting manager named Jeremy
- SSSDec 4, 20251.0Another McDonald's where they ignore customers in the lobby. Employees are too busy goofing off and socializing. Can't wait for cookout restaurant to open!
Frequently Asked Questions About McDonald's
What are the daily operating hours for McDonald's in Salem, VA?
McDonald's in Salem, VA is open daily from 5:00 AM to 11:00 PM, with Sunday opening at 6:00 AM.
Does this McDonald's location offer drive-thru service, and what are its hours?
Yes, this McDonald's has a drive-thru open daily from 5:00 AM to 11:00 PM, except on Sunday when it opens at 6:00 AM.
Can I order McDonald's delivery from this Salem location?
Yes, McDonald's in Salem offers delivery service from 5:00 AM to 10:45 PM on weekdays and Saturdays, and from 6:00 AM to 10:45 PM on Sundays.
What delivery services does McDonald's Salem provide?
They provide curbside pickup, delivery, same-day delivery, and no-contact delivery options.
How can I place a delivery or pickup order for this McDonald's?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on iOS and Android.
What payment methods are accepted at McDonald's Salem?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Where is McDonald's Salem located?
It is located at 1203 W Main St, Salem, VA 24153, USA.
Which nearby food establishments can I visit around McDonald's Salem?
Nearby are Hawaiian Shaved Ice for refreshing treats, Long John Silver's for seafood fast food, and Jersey Mike's Subs for sandwiches.
Are there any nearby automotive services around McDonald's Salem?
Yes, nearby you can find Transmission Clinic, AAMCO Transmissions, Rollins Automotive, West Salem Collision and Frame, Roberts Muffler Services, and Richards Auto Alignment for various auto repairs.
What nearby places can complement a visit to McDonald's Salem for beauty and relaxation?
Close to McDonald's are Sha Sha Spa, Hair Designs Unlimited, and Shear Maddness beauty salons and spas.