McDonald's

3.5
1643 reviews
Get DirectionsCallWebsite

Business Details

1203 W Main St, Salem, VA
24153, United States
(540) 387-3756
http://www.mcdonalds.com/
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1203 W Main St, Salem, VA
24153, United States

Hours

Reviews

3.5
1,643 reviews
5 stars
570
4 stars
351
3 stars
328
2 stars
134
1 star
260

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times, incorrect orders, and rude staff, leading to a frustrating experience.

Food Quality

Several reviews mentioned cold or poorly prepared food, with complaints about incorrect items and unsatisfactory hygiene.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and good food quality during their visits.

Cleanliness

The restaurant was noted for being clean, with tidy bathrooms, although some customers experienced issues with food handling.

Inconsistent Performance

Overall, the performance of this McDonald's location varied greatly, with some customers having good experiences while others faced significant issues.
  • AA
    askaboutcortexbomb
    Nov 8, 2025
    4.0
    Food was average for a decent pr8ce, some questionable customers. Service was beautiful.
  • LL
    Loveouid
    Nov 8, 2025
    1.0
    Waited over 20 mins for our drive thru order. We watched at least 6 other cars get their order before they came to us to ask if we were waiting on an order. I understand you use the “move to curbside” method to save drive thru times, but TWENTY MINUTES is unacceptable.
  • LL
    Lapcar
    Oct 28, 2025
    4.0
    This is a typical mcdonald's
  • LL
    Ludovic
    Oct 19, 2025
    1.0
    Terrible service, waiting for a long time to be served, no one really notice that I was waiting for 5 min .. They didn't really seems to understand what they were doing ..
  • MC
    Micah Gene Carver
    Oct 3, 2025
    1.0
    There was a very rude lady at this particular McDonald's on main Street of Salem VA. It was my first time using the touch screen to make my order. When I explained to her that I needed assistance, see abruptly walks away saying sarcastically "take your time" with a very foul attitude. Her hygiene is also in question. The only employee at this location that was polite and professional, was a young man who was cleaning the male's bathroom. The other employees seem to either dislike the rude lady, or they feared her. A very disappointing experience. This is enough bad experience that I have decided that I will no longer be loyal customer at any McDonald's stores. And I will advise all the other people that I know to do the same.
Read more reviews on Google

Frequently Asked Questions About McDonald's

What are the daily operating hours for McDonald's in Salem, VA?

McDonald's in Salem, VA is open daily from 5:00 AM to 11:00 PM, with Sunday opening at 6:00 AM.

Does this McDonald's location offer drive-thru service, and what are its hours?

Yes, this McDonald's has a drive-thru open daily from 5:00 AM to 11:00 PM, except on Sunday when it opens at 6:00 AM.