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McDonald's

3.6
(1824 reviews)

Business Details

101 Electric Rd, Salem, VA
24153, United States
(540) 986-2015
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
101 Electric Rd, Salem, VA
24153, United States

Hours

Reviews

3.6
1,824 reviews
5 stars
696
4 stars
403
3 stars
294
2 stars
157
1 star
274

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported problems with order accuracy and long wait times, particularly in the drive-thru.

Cleanliness

Several reviews praised the cleanliness of the restaurant, noting it as one of the cleanest fast food locations.

Food Quality

While some customers enjoyed the food, there were numerous complaints about food being served cold or incorrect orders.

Staff Attitude

Customer experiences varied, with some praising friendly staff while others reported rude management and unhelpful service.
  • LP
    lori palmer
    Feb 19, 2026
    5.0
    Good frappe kids and grandkids likes the happy meals they get like the coffee sweetpea shamrock shakes are good to
  • MB
    mohammed babiker
    Feb 12, 2026
    5.0
    The services are very nice
  • BW
    Brittany Wilson
    Jan 31, 2026
    1.0
    1/31/2026 orderrd on mobile app went to pick up order lights were off no one at store at 1030pm even though drive thru was supposed to be open until 12am. Cant cancel order on app because it says its still being perpared.
  • DS
    Donnelle Saunders
    Jan 29, 2026
    2.0
    I felt like I wasn't getting any help. My food came out with hair in it. I tried to get a refund but after failed attempts I left.
  • BF
    Brenda Francis
    Jan 10, 2026
    5.0
    This is the cleanest McDonald's I have ever been in. For that matter it is the cleanest fast food resteraunt maybe the cleanest resteraunt in general I have ever been in. Props to all who made that happen!!!

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Phone number
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