Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
While some customers enjoyed the food, many complained about cold items, incorrect orders, and overall dissatisfaction with the food preparation.
Cleanliness
Mixed reviews on cleanliness; some praised the cleanliness of the location, while others reported unsanitary conditions.
Staff Friendliness
Some reviews highlighted friendly staff, but this was inconsistent with reports of rude management and unhelpful employees.
BF
Brenda Francis
2 days ago
5.0
This is the cleanest McDonald's I have ever been in. For that matter it is the cleanest fast food resteraunt maybe the cleanest resteraunt in general I have ever been in. Props to all who made that happen!!!
PP
Phillip Swann (PEDE,Swann)
2 days ago
5.0
Love eating there please is awesome and great at West main Street
KD
Kevin Dowdy
Jan 3, 2026
1.0
The lobby was closed at 10 pm. I am so disappointed.
HO
Howie Odell
Dec 31, 2025
4.0
I see so many people putting negative comments and experiences they’ve had. Everybody has their way. I’ll also say that in this time of age, some people are in too much of a hurry, creating a negative atmosphere as they come up towards staff or management. With that being said. I found my experience today to be very honorable. It’s very few times that I will get the exact food exactly how I want it from a fast food restaurant. I’m not one who goes to fast food very often anymore. It’s not healthy for me and I acknowledge that but once in a while, it’s OK to treat yourself folks. So with that being said, I came into this McDonald’s, which is just a block away from my home. I’ve been here several times before been OK. This time, the food was absolutely perfect. The french fries were warm, the chicken nuggets were perfect. I had two double cheeseburgers custom-made. And they were made to my specs exactly. I was so so impressed. The drink was good. I’m impressed with this meal today and the wonderful lady behind the counter who brought me my food. Wonderful personality very delightful. So we all have our different experiences, but I can tell you on my experience today. I had a wonderful experience. The food was great. The people were good thank you.
AM
Angel Mullins
Dec 15, 2025
1.0
If you want Mcdonald's please go to any other location. The staff overall seems kind, but the management and supervisory staff are nothing but rude. I dealt with the same manager twice in 7 days and if this is the face that you put out for the world to see, you're not trying very hard to provide good customer service. I would throw my last dollar in the trash before I ever spent my hard earned money at this establishment ever again. The same manager was rude to the customer right beside me and he actually told me he deals with it every time he goes into this particular store. Corporate needs to get this place back in check.
What are the operating hours for dine-in service at this McDonald's location?
McDonald's at 101 Electric Rd in Salem, VA is open daily from 5:00 AM to midnight, except on Sundays when it opens at 6:00 AM.
What are the delivery hours for this McDonald's?
Delivery is available Monday through Saturday from 5:00 AM to 11:45 PM, and on Sundays from 6:00 AM to 11:45 PM at this McDonald's.
Does this McDonald's offer drive-thru service and what are its hours?
Yes, this McDonald's offers drive-thru service daily from 5:00 AM to midnight, except Sundays starting at 6:00 AM until midnight.
Can I place orders online or through an app at this McDonald's?
Yes, you can order online via their website or use the McDonald's app available on iOS and Android for convenient mobile ordering.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What type of services does this McDonald's provide?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi access.
Are there any nearby coffee shops to this McDonald's where I can visit before or after eating?
Yes, nearby coffee shops include Starbucks and Kroger Fuel Center, both ideal for grabbing a coffee before or after your meal at McDonald's.
If I am visiting a nearby hotel, like the Days Inn by Wyndham Salem, is this McDonald’s a convenient dining option?
Absolutely, McDonald's at 101 Electric Rd is conveniently located near Days Inn by Wyndham Salem for a quick and affordable meal during your stay.
Are there other fast food restaurants near this McDonald's to consider?
Yes, nearby fast food options include Hardee's and Subway, offering a variety of choices close to this McDonald's location.
How can the nearby Kroger Fuel Center be useful when visiting this McDonald's?
The Kroger Fuel Center nearby provides convenient fuel and convenience store options, so you can refuel your vehicle and grab essentials when you visit McDonald's.