Dunkin'

3.5
817 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Salem, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1803 W Main St, Salem, VA
24153, United States

Hours

Reviews

3.5
817 reviews
5 stars
345
4 stars
137
3 stars
91
2 stars
51
1 star
193

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and unhelpful staff interactions.

Product Quality

Many reviews highlighted inconsistent quality of food and drinks, with complaints about incorrect orders and stale items.

Cleanliness

While some customers noted clean facilities, others reported unsanitary conditions, particularly in the bathrooms.

Staff Attitude

Feedback on staff was mixed; some praised friendly service, while others experienced rudeness or indifference.

Stock Availability

Numerous customers expressed frustration over the location being frequently out of popular menu items, especially donuts.
  • IJ
    Ibrahim Jaarah
    Jan 3, 2026
    5.0
    Good place to have a fresh donuts 🍩
  • SD
    Siera dettrey
    Dec 18, 2025
    1.0
    Absolutely the worst dunkin you could go to. Stopped by and ordered the new peppermint iced coffee. We'll I was given a hot one and I told the lady it was supposed to be iced. I apologized to her and she said its ok . Well she pored my hot coffee over ice and handed it to me and shut the window. So now I have a cup of melted battered down ice with melted whipped cream . There is another dunkins in ellistion that is SO much better. Avoid the salem location dont waist your money
  • DP
    Dhyey Patel
    Nov 27, 2025
    1.0
    We weren’t too happy with our order. We asked for brown and avocado toast, but it didn’t quite meet our expectations in terms of quality.
  • PJ
    plum johnston
    Nov 12, 2025
    1.0
    they definitely forgot the espresso in my latte
  • JE
    Jade Evans
    Nov 3, 2025
    2.0
    My brother and I each got a bacon, egg, and cheese bagel and they were both burnt black. We also ordered a dozen assorted donuts and they didn’t give us the ones we ordered. The only thing decent about our order was the coffees and the lady at the window (she was nice).

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Salem, VA?

Dunkin' Salem, VA is open daily from 5:00 AM to 6:00 PM.

Does this Dunkin' offer delivery and curbside pickup services?

Yes, this Dunkin' offers delivery and curbside pickup services.