Dunkin'

3.5
820 reviews

Business Details

1803 W Main St, Salem, VA
24153, United States
(540) 375-2868
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Salem, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1803 W Main St, Salem, VA
24153, United States

Hours

Reviews

3.5
820 reviews
5 stars
346
4 stars
137
3 stars
91
2 stars
51
1 star
195

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, long wait times, and unhelpful staff interactions.

Product Quality

Several reviews mentioned poor quality of food and drinks, including burnt items and incorrect orders.

Stock Availability

Customers frequently noted that the location was often out of popular items, including donuts and drinks.

Positive Staff Interactions

Despite the issues, some customers praised the friendliness and helpfulness of certain staff members.

Cleanliness

The cleanliness of the store was mentioned positively in some reviews, though there were also complaints about the condition of the bathrooms.
  • AB
    akash brahmbhatt
    5 days ago
    1.0
    Went there from passing by interstate and biggest mistake of day was made by going to this dunkin. I order avocado toast and egg and cheese crossiant in crossiant there was sausage patty on it which I am vegetarian so thrower it away and avocado toast the bread was not toasted at all it was refrigerated cold bread. Awful experience moreover the wait after order was 30min. Which makes it worst. Don't go to this dunkin unless you want to ruin your day.
  • CB
    Chahana Barot
    5 days ago
    1.0
    I ordered an egg and cheese croissant and clearly mentioned that I’m vegetarian, but it came out with sausage. When I pointed it out, the employee just picked the sausage off and gave me the same sandwich back instead of remaking it. I was also told there were no croissants, which wasn’t true. On top of that, my avocado toast was cold like it had been refrigerated, not toasted. Really disappointed with the service and food quality.
  • MB
    Meleena Blevins
    Feb 1, 2026
    5.0
    Visited from out of town and Addison was amazing. The service she provided was friendly and timely. She is truly an asset to Dunkin!
  • IJ
    Ibrahim Jaarah
    Jan 3, 2026
    5.0
    Good place to have a fresh donuts 🍩
  • SD
    Siera dettrey
    Dec 18, 2025
    1.0
    Absolutely the worst dunkin you could go to. Stopped by and ordered the new peppermint iced coffee. We'll I was given a hot one and I told the lady it was supposed to be iced. I apologized to her and she said its ok . Well she pored my hot coffee over ice and handed it to me and shut the window. So now I have a cup of melted battered down ice with melted whipped cream . There is another dunkins in ellistion that is SO much better. Avoid the salem location dont waist your money

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Salem, VA?

Dunkin' Salem, VA is open daily from 5:00 AM to 6:00 PM.

Does this Dunkin' offer delivery and curbside pickup services?

Yes, this Dunkin' offers delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

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Certified February 08, 2026Yext Knowledge Graph
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