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Dunkin' Zero
Brand Certified

Dunkin'

3.5
(824 reviews)

Business Details

1803 W Main St, Salem, VA
24153, United States
(540) 375-2868
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Salem, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1803 W Main St, Salem, VA
24153, United States

Hours

Reviews

3.5
824 reviews
5 stars
347
4 stars
138
3 stars
91
2 stars
51
1 star
197

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some experiencing friendly and efficient interactions while others faced long wait times and unhelpful staff.

Food Quality

Many reviews highlighted issues with food quality, including incorrect orders, stale items, and poorly prepared food.

Availability

Frequent complaints about being out of menu items, particularly donuts, and inconsistent availability of food and drinks.

Cleanliness

Mixed feedback on cleanliness, with some noting clean facilities while others reported unsanitary conditions.

Customer Experience

Overall customer experiences varied widely, with some praising the staff and atmosphere while others expressed frustration with management and service issues.
  • MG
    Megan Goins
    5 days ago
    1.0
    This Duncan sucks. Saw the girl sitting on her phone for five minutes while there was a line wrapped around the store. She could’ve at least walked to the back of the store to where I couldn’t see her at the drive-through doing nothing
  • FW
    Frank Ward
    Feb 20, 2026
    4.0
    Didn't get to eat or get a coffee because they had it shut down trying to clean the snow from parking and drive thru 😒
  • KB
    Katie Bisset
    Feb 18, 2026
    5.0
    I used to hate going to this Dunkin, but things have really turned around. I have been twice this week and have had efficient, friendly service both times. You can tell people care about their customers which was not the case in the past. Also, my food was hot both times. Great job! Thanks for a great morning experience.
  • AB
    akash brahmbhatt
    Feb 8, 2026
    1.0
    Went there from passing by interstate and biggest mistake of day was made by going to this dunkin. I order avocado toast and egg and cheese crossiant in crossiant there was sausage patty on it which I am vegetarian so thrower it away and avocado toast the bread was not toasted at all it was refrigerated cold bread. Awful experience moreover the wait after order was 30min. Which makes it worst. Don't go to this dunkin unless you want to ruin your day.
  • CB
    Chahana Barot
    Feb 8, 2026
    1.0
    I ordered an egg and cheese croissant and clearly mentioned that I’m vegetarian, but it came out with sausage. When I pointed it out, the employee just picked the sausage off and gave me the same sandwich back instead of remaking it. I was also told there were no croissants, which wasn’t true. On top of that, my avocado toast was cold like it had been refrigerated, not toasted. Really disappointed with the service and food quality.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Salem, VA?

Dunkin' Salem, VA is open daily from 5:00 AM to 6:00 PM.

Does this Dunkin' offer delivery and curbside pickup services?

Yes, this Dunkin' offers delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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