Dunkin'

3.5
813 reviews
Decked Out Lattes
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Business Details

1803 W Main St, Salem, VA
24153, United States
(540) 375-2868
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Salem, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1803 W Main St, Salem, VA
24153, United States

Hours

Reviews

3.5
813 reviews
5 stars
344
4 stars
137
3 stars
91
2 stars
51
1 star
190

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and unhelpful staff interactions.

Product Availability

Many reviews mentioned that the location often runs out of popular items, including donuts and drinks.

Quality Inconsistency

There were mixed reviews on the quality of food and drinks, with some customers receiving poorly made or stale items.

Cleanliness

While some customers noted clean facilities, others reported unsanitary conditions, particularly in the bathrooms.

Staff Friendliness

Customer experiences with staff varied, with some praising friendly service while others encountered rude or dismissive behavior.
  • PJ
    plum johnston
    Nov 12, 2025
    1.0
    they definitely forgot the espresso in my latte
  • JE
    Jade Evans
    Nov 3, 2025
    2.0
    My brother and I each got a bacon, egg, and cheese bagel and they were both burnt black. We also ordered a dozen assorted donuts and they didn’t give us the ones we ordered. The only thing decent about our order was the coffees and the lady at the window (she was nice).
  • MF
    Michael French
    Oct 16, 2025
    1.0
    Ordered two dozen donuts for a total of $31. Tried to pay with a $50 but the cashier said they can't accept anything over a $20. I had to cancel the order. I hope the manager sees this and realizes that a sale and a customer were lost because of this policy. Many people still like to pay with cash, and most local ATMs give out fifties.
  • WC
    Wyatt Cundiff
    Oct 5, 2025
    1.0
    Came in at 12:30pm and asked an employee if they still had the $3 medium drinks after 1pm. He said they do but it wasn’t 1 yet. We said we would come back in 30 minutes to get the promotion and they said ok. Came back at 1pm and waited 10 minutes for someone to take our order, only to find out the promotion had ended. Employee who told us earlier that we could come back said he was “unsure” they had the promotion when we asked earlier. Not going back to this dunkin.
  • WB
    Wendy Borger
    Sep 26, 2025
    1.0
    Wraps were cold. Coffee tasted like water, no flavor or sugar. Bagel sandwich tasted weird and not very hot. Traveling through area so we purchased and left without realizing how terrible it was.
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Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Salem, VA?

Dunkin' Salem, VA is open daily from 5:00 AM to 6:00 PM.

Does this Dunkin' offer delivery and curbside pickup services?

Yes, this Dunkin' offers delivery and curbside pickup services.