Bojangles

4.0
938 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
1590 West Main Street, Salem, VA
24153, United States

Hours

Reviews

4.0
938 reviews
5 stars
472
4 stars
214
3 stars
105
2 stars
48
1 star
99

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, particularly the chicken and biscuits, but there were complaints about dry or old items.

Service Issues

Many reviews highlighted poor service, including incorrect orders, rude staff, and long wait times.

Operational Hours

Numerous customers expressed frustration over inconsistent hours, with many reporting the location being closed earlier than advertised.

Cleanliness

The restaurant was noted for being clean, but some customers mentioned issues with the bathrooms.

Renovation Feedback

While some appreciated the recent remodeling, others felt it did not improve the overall experience.
  • GY
    Gary Yeatts
    4 days ago
    1.0
    This place is a joke. I religiously eat bojangles at least 2-3 times a week, but actively avoid this location. Since they finally renovated the falling apart building you would think its OK now. Nope. They put in a double drive through when they couldn't handle the one they had. This morning I had to repeat my order 3 times. Once at the order panel, again when paying, and a third time at the pickup window, just for them to still get it wrong. when I got hit with a what did you order? For the third time, "a steak biscuit combo". Nothing special. Ok here's a Cajun biscuit and some bo rounds we found on the floor this morning and re heated in the microwave. Come on people, it ain't gotta be this hard. Do better Bojangles..
  • ET
    Erich Toven
    4 days ago
    5.0
    New owner is doing a fantastic job with the place. No complaints with the new direction. Previous owner made allot of poor decisions.
  • TT
    Tyler T
    Jan 3, 2026
    5.0
    Seriously so good. Sometimes a little hit or miss, but this location had it done right! Fries perfectly seasoned and the perfect amount of mayo on the chicken. Can't go wrong with a #12 combo from here, its the best. Gotta get a boberry biscuit while you're here too!
  • SS
    Stovie
    Dec 22, 2025
    5.0
    what can I say I love chicken and I love Bojangles chicken. I love their sides and their biscuits and they have the best honey mustard. and I'm currently addicted to the sweet potato pie.
  • JJ
    John
    Dec 9, 2025
    5.0
    Ever since this location had their remodeling they have been perfect. I have been about 5 times now. Service is quick - tho I would like a response to “have a good day” or “Merry Christmas”. Food has been cooked very well and tasty! Their current Christmas decor is very festive and warm!

Frequently Asked Questions About Bojangles

What type of food does Bojangles serve?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.

What are the operating hours of Bojangles in Salem, VA?

Bojangles is open from 5:30 AM to 10:00 PM Monday through Saturday, and from 6:00 AM to 10:00 PM on Sunday.