McDonald's

3.5
874 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
16393 Bush Pl, Saint Paul, VA
24283, United States

Hours

Reviews

3.5
874 reviews
5 stars
302
4 stars
204
3 stars
155
2 stars
57
1 star
156

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 30 minutes for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.

Customer Service

Feedback on staff behavior was mixed; while some customers praised friendly service, others reported rudeness and poor management responses.

Food Quality

Several customers complained about cold, old, or improperly prepared food, with some noting that the quality varied significantly depending on the time of day.

Cleanliness

While some customers found the restaurant clean, others reported dirty tables and restrooms, indicating inconsistency in maintenance.
  • HJ
    Hunter Johnson
    Oct 28, 2025
    1.0
    Fast food you say? Drive through Ordered at 7:18 didn’t receive our food till 7:45 all just for a Mc flurry that wasn’t even mixed up or correct…..
  • BB
    Brittany
    Oct 16, 2025
    1.0
    I’d give 0 stars if I could…
  • AF
    Arasay Feria
    Sep 11, 2025
    5.0
    Lo recomiendo
  • JM
    Jamie Mann
    Sep 3, 2025
    1.0
    I'm so tired of paying big money for nothing. Got a double quarter meal...16 dollars. Got home fries about 1/2 full. This is not a mistake. It's ripping people off. By far not the first time. I will NEVER be back. Bye Mcripoff.
  • AD
    Abigail Dickenson
    Jul 26, 2025
    1.0
    Just spent over $20 on two burgers and a nugget meal and I can't even eat any of it. Nuggets are cold and hard, latte machine was broken (again), and the mayo on the burgers is insane. both buns drowning in it, leaking out the wrapper. Completely sloppy and inedible. Sitting in the parking lot pissed off. Total waste of money.

Frequently Asked Questions About McDonald's

What are the regular restaurant opening hours for McDonald's at 16393 Bush Pl, Saint Paul, VA?

The restaurant is open 24 hours Monday to Saturday, and from 6:00 AM to 11:00 PM on Sunday.

When is the McDonald's drive-thru service available?

The drive-thru is open 24 hours from Monday to Saturday and from 6:00 AM to 11:00 PM on Sunday.