Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
877 reviews
5 stars
302
4 stars
204
3 stars
156
2 stars
57
1 star
158
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unhelpful staff, with many experiences of poor customer service and incorrect orders.
Order Accuracy
A significant number of reviews highlighted frequent issues with incorrect orders and missing items, leading to customer frustration.
Speed of Service
Many customers experienced long wait times, both in the drive-thru and for food preparation, often resulting in cold or incorrect meals.
Cleanliness
While some customers noted clean dining areas, others reported dirty tables and unsanitary conditions in the bathrooms.
Food Quality
Feedback on food quality was mixed, with some praising fresh and hot meals, while others complained about cold, old, or incorrectly prepared food.
- CHCody HessDec 30, 20251.0One of the worst McDonald's I've ever dealt with. They never get the orders right and if they do they give it to the wrong person, we ordered 3 mcvalue meals and they swore they fixed everything after again giving the order to the wrong person and so my girlfriend got home only to find out the 3 orders of chicken nuggets we was supposed to have wasn't even in the bag. No more St Paul McDonalds for us.
- CDChris DarnellDec 26, 20251.0By far the worst McDonald’s I have ever been to. The service is consistently slow, and almost every order results in being pulled forward to wait, even for simple items. Food is rarely ready in a timely manner. I’ve had multiple incorrect orders, missing items, and my drinks forgotten more than once. The lobby drink machine has been out of ice, and one side appeared to be out of soda syrup, making drinks unusable. The biggest problem is management. Managers are dismissive and argumentative when feedback is given. When I complained, a manager told me, “There’s a Hardee’s across the street if you don’t like our service.” Completely unprofessional. Managers also seem bothered by customers ordering inside and have rolled their eyes at people trying to order at the counter. Something seriously needs to change at this location.
- TRTyler RayDec 19, 20251.0wish i could leave no stars, the service was rude and they acted like they didnt care about anyone, we paid for two large frapes and when i questioned them about it they claim it was when it clearly wasnt and when we got our food the fries where short and the burgers didnt have what we ordered worst McDonalds ive been at, you want good service and everything right go to abingdon or lebanon
- HJHunter JohnsonOct 28, 20251.0Fast food you say? Drive through Ordered at 7:18 didn’t receive our food till 7:45 all just for a Mc flurry that wasn’t even mixed up or correct…..
- BBBrittanyOct 16, 20251.0I’d give 0 stars if I could…
Frequently Asked Questions About McDonald's
What are the regular restaurant opening hours for McDonald's at 16393 Bush Pl, Saint Paul, VA?
The restaurant is open 24 hours Monday to Saturday, and from 6:00 AM to 11:00 PM on Sunday.
When is the McDonald's drive-thru service available?
The drive-thru is open 24 hours from Monday to Saturday and from 6:00 AM to 11:00 PM on Sunday.
During what hours is delivery available from this McDonald's location?
Delivery service is available daily from 6:30 AM to 10:30 PM Monday through Saturday, and from 7:30 AM to 10:30 PM on Sunday.
What services does this McDonald's location offer?
This McDonald's offers services including DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, Curbside Pickup, and WiFi.
How can I order food for delivery or pickup from this McDonald's?
You can order through the McDonald's App available on both iOS and Android, or via the online delivery URL at https://mcdonalds.order.online/business/-5579.
What payment options are accepted at this McDonald's?
They accept American Express, Apple Pay, Android Pay, Cash, Discover, MasterCard, and Visa.
Are there other fast food restaurants near this McDonald's in Saint Paul?
Yes, nearby fast food options include Hardee's and Taco Bell, both offering convenient alternatives in the area.
What nearby places might be useful for customers stopping by McDonald's?
Customers may find nearby places like Marathon gas station and Food City Gas 'N Go convenient for fueling vehicles, and Walgreens Pharmacy for health needs.
Are there any nearby recreational or natural spots around this McDonald's location?
Yes, Oxbow Lake and the Sugar Hill Trail System offer outdoor recreational opportunities close to this McDonald's, ideal for a visit before or after your meal.
Where is this McDonald's located and how can I contact them?
It is located at 16393 Bush Pl, Saint Paul, VA 24283. You can contact them by phone at +1 276-762-5088.