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Wendy's

3.4
(1340 reviews)

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Ruther Glen, VA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Ruther Glen, VA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
23890 Rogers Clark Blvd, Ruther Glen, VA
22546, United States

Hours

Reviews

3.4
1,340 reviews
5 stars
422
4 stars
292
3 stars
240
2 stars
105
1 star
281

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, with many experiencing long wait times in both the drive-thru and inside the restaurant.

Food Quality

Numerous reviews highlighted issues with food quality, including cold, incorrect, or poorly prepared items.

Cleanliness

The restaurant's cleanliness was frequently criticized, with reports of dirty bathrooms and unkempt dining areas.

Staff Attitude

Many customers noted rude or unprofessional behavior from staff, contributing to a negative dining experience.

Order Accuracy

Several reviews mentioned problems with order accuracy, including missing items and incorrect food preparation.
  • BA
    Braden (Apple)
    Feb 26, 2026
    1.0
    Saw someone in a manager uniform, I think she was the general manager, absolutely pounding a frosty in the lobby during a rush while the employees behind the counter were scrambling for their lives. I almost threw on a uniform and went back to help myself. My order took forever. What does this manager even do????? Help your employees.
  • MM
    Mahnoor Mughal
    Feb 8, 2026
    1.0
    Every single time we are going to windy to get cofee or frosty . They say we don't have it at moment . Literally like every single we go we have to hear this . Please correct it . Or change the workers who are being lazy to make drinks or shakes
  • JJ
    joseriveratorres67
    Jan 18, 2026
    1.0
    The service was rather slow, and the food did not meet our expectations.
  • JV
    John from Virginia
    Jan 16, 2026
    1.0
    Stood at counter for 15 min as drive thru guests were served. I was clearly ahead of all of them, as I could hear them taking new orders at window. A worker tried to help but mgr ( wouldn’t make eye contact) told him to stay on line making food. I finally asked her “ Should I go get in my car and go thru drive thru?” She said something along lines of ‘I don’t care’ ( could not understand her English). Went next door to Flying J, not what I wanted, but didn’t want a 45 min fast food stop. If ever a location NEEDED a self order kiosk, this one is it. 1/15/26 about 11:45 am.
  • CG
    C G
    Jan 14, 2026
    1.0
    After two disappointing visits in a row, I felt it was worth sharing my experience. Last night around 6 pm, I went inside to place an order and was told there would be about a 20-minute wait before orders could be taken. After waiting about 10 minutes, an employee said she would only be taking one more order. There was a family of four behind me, so I chose not to order so they could. As I was leaving, I heard the employee tell the family she would not be taking their order either because they were not making food for that many people. At the time, we were the only customers in the lobby, and there was only one car in the drive-thru. Today, I decided to give it another chance since I was still craving Wendy’s. I ordered my usual: a Biggie Bag with a bacon double stack and a pineapple mango drink. I was immediately concerned when I was handed a strawberry lemonade instead, without a lid, but chose not to say anything. When I sat down to eat, the nuggets were cold and hard. The fries were also cold and undercooked. Finally, I opened the sandwich and realized it was a Jr. Bacon Cheeseburger instead of the bacon double stack. Since I don’t eat lettuce, tomato, or mayo, I wasn’t able to eat that either. Unfortunately, the entire meal was wasted. Between the long waits, incorrect orders, and poor food quality, this location needs significant improvement.

Frequently Asked Questions About Wendy's

What are the operating hours for the drive-through at Wendy's in Ruther Glen, VA?

The drive-through at Wendy's in Ruther Glen, VA, is open 24 hours a day, seven days a week.

Is the Wendy's location in Ruther Glen currently open?

Yes, this Wendy's location is open and ready to serve customers every day.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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