Wendy's

3.4
1334 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Ruther Glen, VA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Ruther Glen, VA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
23890 Rogers Clark Blvd, Ruther Glen, VA
22546, United States

Hours

Reviews

3.4
1,334 reviews
5 stars
422
4 stars
291
3 stars
240
2 stars
104
1 star
277

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, with long wait times in both drive-thru and dining areas.

Cleanliness

Multiple reviews highlighted issues with cleanliness, particularly in restrooms and dining areas, with dirty floors and lack of supplies.

Staff Attitude

Feedback indicated that staff were often rude or unhelpful, with several customers noting poor customer service experiences.

Food Quality

While some customers found the food acceptable, many reported issues with incorrect orders and food quality, including stale or poorly prepared items.
  • DA
    Deborah Anderson
    3 days ago
    1.0
    Holly cow. Do not go here unless you have an hour to wait for your food. If you do make sure you check it before you leave. Then when your order is wrong they blame you. I hope they can figure out a way to make it better. Because I love a Wendy's that works well and is indeed Fast Food.
  • TA
    Tom H (AirmanTom)
    Dec 30, 2025
    1.0
    Place has the ambience of a prison cafeteria where the inmates serve the food. This place has gone down the hill(all the way down) in the decades I’ve traveled and stopped here traveling 95. Whomever owns this property doesn’t care about the way it looks, the employees they hire, or the quality of food they serve. Wondering if it has changed hands. It used to be much more easy on the eyes. It’s dirty not family friendly now.
  • AA
    Asad
    Dec 28, 2025
    1.0
    Drive through woman asks for cash, if you have no cash you have to come inside the place. Bathroom are filthy dirty. I am sure owner has no clue if this employee is pocketing the cash lol
  • BS
    Ben Schumann
    Dec 23, 2025
    4.0
    Food was completely fine (if a bit slow, but it was a big travel day). Docking a star because the men's restroom was in fairly dire shape, though still usable.
  • BT
    brandi tedder
    Dec 7, 2025
    1.0
    Save yourself the time and headache. Sat in drive thru to be told cash only. Then told we had to come inside to order. Went inside because we came of the insterstate to go here on a long commute. Manager and workers simply ignored all guests in line then got an attitude when another guest asked if someone was going to take their order. Needless to say everyone in line decided to leave at that time. Employees and management who are rude, clearly don't want to work or care about their work, fuss infront of guests and then complained about guests to other guests. Costing Wendy's business and tarnishing the brand. Checking the reviews upon leaving this clearly seems to be an ongoing issue at this location. Unfortunate for Wendy's. Corporate should visit this location. Do better people!

Frequently Asked Questions About Wendy's

Is Carmel Church Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-through at Wendy's in Ruther Glen, VA?

The drive-through at Wendy's in Ruther Glen, VA, is open 24 hours a day, seven days a week.