McDonald's

3.4
2511 reviews
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Business Details

23781 Rogers Clark Blvd, Ruther Glen, VA
22546, United States
(804) 448-4702
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
23781 Rogers Clark Blvd, Ruther Glen, VA
22546, United States

Hours

Reviews

3.4
2,511 reviews
5 stars
785
4 stars
557
3 stars
510
2 stars
198
1 star
461

What are people saying?

AI-generated from recent customer reviews

Cleanliness

While some customers noted that the restaurant was clean, many reported dirty tables, unsanitary conditions, and malfunctioning equipment.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, slow service, and unresolved order issues.

Food Quality

Many customers expressed dissatisfaction with the food quality, citing cold, overcooked, or incorrect orders.

Speed of Service

Several reviews mentioned long wait times for food, both in-store and at the drive-thru, with some customers leaving without receiving their orders.
  • WW
    WreakHavoc2022
    Dec 31, 2025
    1.0
    Rude!!! Its as if you are bothering them by being there. Food semi warm, none of the sauces were given and had paid for extra....
  • JK
    Justin K
    Dec 28, 2025
    5.0
    It's McDonald's, so review is relative to anticipated food quality, but I have to admit, service was fast and food exactly as requested, and restaurant and bathrooms were clean and comfortable!
  • MS
    Marquis Smith
    Dec 28, 2025
    3.0
    This was not a good McDonald’s for us. At the end of the day, did we get food and was it edible. . Yes. But- the order was wrong, staff was slow to come to the front to serve people with the kiosks there. They didn’t stir in the caramel to the drink which I didn’t notice until we drove off so I had no way to stir it. Also, I’m fine with children playing and having fun but I couldn’t hear myself think with them running around. If they are the staffs children, leave them home.
  • MP
    Marg Perkins
    Dec 28, 2025
    1.0
    12/28/25. 8:40 am You may want to get someone working the counter that could move more than the frozen speed of molasses and can speak and act like they wanna be there. This is the worst McDonald’s that we’ve ever been to our 25 years deliveries. The thousands of dollars the company use to spend there won’t make you a break you, but you will never see another penny.
  • LJ
    Lovonda Johnson
    Dec 24, 2025
    1.0
    We nicely asked for fresh food & got old food instead. The burger was cold & the nuggets taste like rubber. Terrible customer service as well. One of the worse mcdonalds I've ever been to!!!!!!
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Frequently Asked Questions About McDonald's

What are the drive-through hours at McDonald's in Ruther Glen, VA?

The drive-through is open Monday to Thursday from 5:00 AM to midnight, and on Friday to Sunday from 5:00 AM to 1:00 AM.

Does this McDonald's location offer curbside pickup?

Yes, McDonald's in Ruther Glen offers curbside pickup service for convenient ordering and pickup.