McDonald's

3.4
2489 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
23781 Rogers Clark Blvd, Ruther Glen, VA
22546, United States

Hours

Reviews

3.4
2,489 reviews
5 stars
776
4 stars
554
3 stars
509
2 stars
197
1 star
453

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, such as cold or overcooked items, and complaints about taste.

Cleanliness

Numerous customers noted unsanitary conditions in the restaurant, including dirty tables and restrooms.

Customer Experience

Several reviews mentioned a lack of customer care and attention, with some customers feeling ignored or disrespected.

Inconsistency

The quality of service and food varied significantly, with some customers having positive experiences while others reported severe dissatisfaction.
  • RS
    Razor Sharp
    3 days ago
    5.0
    It is what it is best fries.
  • EI
    Elizabeth Iacouzzi
    Nov 6, 2025
    1.0
    Ordered two wraps and 4 piece nuggets...paid at kiosk ....left after 20 mins of not getting our food and zero attention or help from employees
  • XX
    XxPhychoxX
    Oct 28, 2025
    1.0
    I go here every morning. I started buying stuff specifically for the monopoly like I upgraded my coffee so I could get it. This is the third morning in a row where no Monopoly have been on the Cubs I by three hashbrowns so I could get the monopoly not one of my hash brown packs have the monopoly on it. Normally I buy a sausage, egg and cheese with muffin the majority of the time I have to return it after being asked for it to be made fresh I get it. The McMuffin is hard. I return it I get added. I can’t even tell you how many times I have gotten an attitude because I asked for my sandwich not to be hard to where I have to throw the bread in the parking lot. I just really don’t understand why it is so hard. I used to work in fast food so therefore, I know it is not that hard. I am just going to stop going here altogether at this point obviously they don’t care about their customers. so I stopped coming here obviously after this review that I’ve priorly left and decide to come back simply order a coffee and hashbrowns I pay to have liquid sugar put in don’t have that late for work, so don’t have time to turn around like I just don’t understand what is happening. I ordered a coffee add liquid sugar didn’t get that didn’t even get a straw with my iced coffee that’s it. I’m done will not be returning this is just ridiculous.
  • SK
    Slabodan Kazlakovich
    Oct 26, 2025
    1.0
    Ordered a decaf in the store with 3 creams and 1 splanda. Waited 10 min to get a lukewarm cup of black coffee. Went to the drive though and waiting another 10 to correct the issue. 20 min for a coffee???
  • JL
    John Levins
    Oct 25, 2025
    1.0
    Worst McD's meal in a LONG time. Overpriced terrible food! Spicy Chicken sandwich and fries only over $7, and the sandwich was small, plus the fries lifeless with zero salt. And contacting corporate about it will be difficult since they didn't give me a receipt either.

Frequently Asked Questions About McDonald's

What are the drive-through hours at McDonald's in Ruther Glen, VA?

The drive-through is open Monday to Thursday from 5:00 AM to midnight, and on Friday to Sunday from 5:00 AM to 1:00 AM.

Does this McDonald's location offer curbside pickup?

Yes, McDonald's in Ruther Glen offers curbside pickup service for convenient ordering and pickup.