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McDonald's

3.4
(2524 reviews)

Business Details

(804) 448-4702
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
23781 Rogers Clark Blvd, Ruther Glen, VA
22546, United States

Hours

Reviews

3.4
2,524 reviews
5 stars
791
4 stars
560
3 stars
511
2 stars
198
1 star
464

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, inattentive, and unhelpful.

Food Quality

Many customers reported issues with food quality, including cold items, incorrect orders, and unsatisfactory taste.

Cleanliness

Several reviews mentioned cleanliness issues, particularly with dirty tables and restrooms.

Service Speed

Customers frequently complained about slow service, long wait times, and incorrect orders.

Mixed Experiences

Some customers had positive experiences with friendly staff and quick service, indicating inconsistency in performance.
  • AS
    Amy Stoner
    Feb 14, 2026
    1.0
    This McDonald's ws not a very good place to eat at. My service when I ordered my food, the lady wasn't very friendly at all, she got a attitude when I asked her any questions about anything. There ice cream machine was not working right, so I couldn't get a mcflurry and all of the soda machines were not working either. This was the worst experience I ever had
  • AL
    Alex Lis
    Feb 13, 2026
    1.0
    Horrible in every possible way. Very small order placed online and picked up missing two items. Coke had strong medical or cleaning product taste and had to be thrown away. Overpriced unedible trash. Zero stars.
  • RR
    Reacher
    Feb 9, 2026
    1.0
    2/9/26 at 8pm was using the men’s bathroom an employee walks in and doesn’t wash his hands🤢🤢
  • DL
    Darryel Love
    Jan 25, 2026
    1.0
    I'm not sure how to start this. We were super excited to visit and eat considering it was the first choice. We are aware that not all are the same that's just based off of the customer service or employees or area. Attitude and ordering explain what meal meal came in correct missing pieces other items requested for shoved shoulder shrub. While waiting they all by the kind of displayed a sense of I don't know Everyone just seemed to be ignored all the customers and attitude while purchasing or even explaining what you wanted. They continue to keep suggesting to go to the kiosk but there were certain things that I would prefer or certain values that were questionable. Some of them were educated and some of them weren't as far as product but it was the worst the worst. I took a picture of the receipt because I wanted to make sure that we had the right location and the employee point number the person who rang me up.
  • KK
    Kai
    Jan 18, 2026
    4.0
    Went here on the way to VA Beach and stopped for breakfast. I got the sausage egg and cheese McGriddle small meal with hash brown and small iced tea. That meal is about 7 dollars. Other similar breakfast combos are also around 6 to 8 dollars. The hash brown was oily and the McGriddle was very tasty. It was a bit busy due to it being near a travel stop, and it being breakfast time, but we got our food in the end of everything. Pretty clean all around. 7 out of 10.

Frequently Asked Questions About McDonald's

What are the drive-through hours at McDonald's in Ruther Glen, VA?

The drive-through is open Monday to Thursday from 5:00 AM to midnight, and on Friday to Sunday from 5:00 AM to 1:00 AM.

Does this McDonald's location offer curbside pickup?

Yes, McDonald's in Ruther Glen offers curbside pickup service for convenient ordering and pickup.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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