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McDonald's

3.2
(2787 reviews)

Business Details

I-95 & Ladysmith Rd, Ruther Glen, VA
22546, United States
(804) 448-4600
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
I-95 & Ladysmith Rd, Ruther Glen, VA
22546, United States

Hours

Reviews

3.2
2,787 reviews
5 stars
807
4 stars
561
3 stars
471
2 stars
266
1 star
682

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 20 minutes, both in the drive-thru and inside the restaurant.

Staff Attitude

Many reviews highlighted rude and unhelpful staff, with instances of poor customer service and negative interactions.

Food Quality

There were numerous complaints about cold or incorrect food orders, as well as issues with cleanliness and food preparation.

Cleanliness

The restaurant was often described as dirty, with unkempt bathrooms and trash issues noted by several customers.
  • NP
    Nelson Parrish
    5 days ago
    1.0
    I came before they closed there were people inside but just looked at me and ignored me as if I wasn't even there but what can you expect from people who lived life for 30 years and all they amount to is a McDonald's cashier
  • AM
    Amanda Madyara
    Feb 22, 2026
    3.0
    The brown kid on drive through was great. Appreciated his service
  • KC
    Kristo Castillo
    Feb 22, 2026
    1.0
    They are always severely understaff and I’m always waiting at least 25 minutes just to get my order.
  • JL
    Josh Lane
    Feb 21, 2026
    3.0
    It's mcdonalds. The food came out, I paid more than its worth, and I got product. Why even talk about service? Its a mcdonalds. Atmosphere? I was in the drive thru. If sitting in my car for 20mins in a drive thru is anything... is fast food even fast?
  • TT
    Tyasha
    Feb 15, 2026
    1.0
    I wish I could get zero Stars this McDonald's is absolutely the worst McDonald's in the world to come to. I came here because it's closer to my house, but from now on I will go the one that's 10 minutes away I will never come to this so cold establishment ever again these people do not care they are sorry I waited damn near 10 minutes just for a cup of coffee they never have the frappes. These people do not care and they have the nastiest attitudes on top of that they are as slow as molasses who's keeping this people open this place needs to be shut down

Frequently Asked Questions About McDonald's

What are the hours of operation for this McDonald's location?

This McDonald's is open 24 hours every day of the week.

Does this McDonald's offer a drive-thru service, and what are its hours?

Yes, there is a drive-thru service available 24/7 every day.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Hours of operation
  • Phone number
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