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Brand Certified

Arby's

3.8
(1684 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
23720 Rogers Clark Blvd., Ruther Glen, VA
22546, United States

Hours

Reviews

3.8
1,684 reviews
5 stars
721
4 stars
426
3 stars
253
2 stars
114
1 star
170

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of friendly and unhelpful staff, with some praising quick service while others experienced delays and incorrect orders.

Food Quality

Food quality varied significantly; some customers enjoyed fresh and hot meals, while others received cold or poorly prepared items.

Cleanliness

Multiple reviews highlighted cleanliness issues, particularly in restrooms and dining areas, with some noting a need for better maintenance.

Value for Money

Several customers expressed concerns about pricing, feeling that the food did not justify the cost, especially in light of portion sizes.
  • CD
    Christopher DeNigris
    Feb 26, 2026
    1.0
    Bit into my roast beef and it had a giant hair in it. Went back to the counter and all the employees looked at the one employee and said not again, you need a hair net. Gross. Got a refund but not cool.
  • CS
    Carl Scott
    Feb 26, 2026
    3.0
    Traveling stop over
  • KF
    Ken Field
    Feb 23, 2026
    5.0
    Great beef sandwiches
  • PN
    Paul L (newt757)
    Jan 29, 2026
    2.0
    Arbys needs to change their tracking methods. This is yet another store trying to manipulate their service times by clicking "done" early. App says order is ready. Im still here 5 minutes later waiting. "Its coming right up."
  • SS
    Steve Shingler
    Jan 5, 2026
    5.0
    I had a very nice lunch,this place is always good.

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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