At Wendy’s in Ruckersville, VA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Ruckersville, VA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Numerous customers reported receiving undercooked or raw food, particularly burgers and chicken, leading to health concerns.
Customer Service
Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and improper food handling practices.
Management Issues
Feedback indicated problems with management, including rude behavior towards staff and customers, and lack of effective training.
Inconsistency
Customers experienced inconsistent food quality and service, with some visits being satisfactory while others were disappointing.
AC
Ann Collins
Oct 13, 2025
1.0
Wendy’s in Ruckersville Va. Will make you SICK AS HELL they serve RAW burgers and Chicken and tell you oh we knew the hamburger was raw inside we had turned off the grill, News flash the Chicken was too!!! This is 3 times, 2 different shifts and They all find this very Amusing, when you go back with the Un-cooked food to complain it’s a “Big Joke” She will Not refund your money for this “Crap” you can’t eat either, this female Manager “flat out Lies” in your face her employees drink and eats behind the counter, you know they wash their hands prior to touching people’s food, they lack proper Training and Manners, the Manager will Not Refund your money guess that’s why they fail to give receipts for your order,? I tried 3 different times while staying in Greene Couny -Only to receive raw food Everytime, the burgers and Chicken “Only” appear to be done on the outside, I vomitted, still feel extremely nauseated, had diarrhea after and still feel weak in my stomach, Now I know why the parking lot is Always bare even the drive thru, I wonder how they are still in business ? They park you you’d expect -the order to be fully cooked as long as you wait for it!!! Still feel Nauseous had Only 2 bites of a cheeseburger and, I still can taste “blood”, the young man working said; He knew the burger was not fully cooked. but the chicken sandwich was cooked for
6 mins, the chicken sandwich was Not fully cooked to the timer it was still pink inside… I am reporting this Wendy’s location to the Corporate Office Today, this location lacks in every area of job duties , the night time manager really Stinks therefore I will report at
8 AM, this is totally absurd , I worked for Wendy’s We ran a very tight ship , We did not goof -off as they do, at the Ruckersville Wendy’s they should close down, if they can’t hire better folks to run it, the Customers’ are suffering their actions -At my Wendy’s Our Customers were top Priority without them we would Not have a job!!! I am calling the Va.Health Dept.. & the Food and Drug Administration to look into Raw meat that’ can be deadly to some people “Salmonella poisoning” is “Real” it. can cause death.: )
TH
Todd Haynes
Oct 12, 2025
3.0
Is wendys
PR
Paul Reickart
Sep 17, 2025
1.0
No coke. After using app to order online.
Staff inside the store -when I picked up order- were full of shoulder shrugs and said maybe possibly “next time” I could tell them I had no coke on prior order and get free drinks.
No coupon
No discount
No refund
And a sarcastic good bye when I left.
It was bad
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Ruckersville, VA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Ruckersville, VA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (434) 990-2021.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
What are the drive-through hours for Wendy's in Ruckersville?
The drive-through is open daily from 9:00 AM to midnight.
Is the Wendy's in Ruckersville currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
Does this Wendy's location offer delivery and takeout?
Yes, Wendy's in Ruckersville offers delivery, takeout, drive-through, and dine-in options.
How can I place an order at Wendy's Ruckersville?
Orders can be placed via the Wendy's mobile app, the order.wendys.com website, or in person at the restaurant.
What payment methods does Wendy's Ruckersville accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Where is Wendy's Ruckersville located?
The address is 8764 Seminole Trail, Ruckersville, VA 22968, USA.
Are there nearby dining options around Wendy's Ruckersville?
Yes, nearby dining options include Papa Johns Pizza, Rylies Diner, Taqueria el monchis, and KFC, offering a variety of cuisines.
What local services are close to Wendy's Ruckersville that customers might find useful?
Nearby services include Body Energy Spa for massages, Just Better Home Services for plumbing, and Life Works Professional Counseling for health and medical needs.
Are there any nearby shops or stores customers can visit around Wendy's Ruckersville?
Nearby retail options include Capitol Sheds, Goodwill Store and Donation Center, Plow & Hearth, and The 808 Boutique for various shopping needs.
Where can I find nutritional and allergen information for Wendy's menu items?
Nutrition and allergen details are available on Wendy's website, mobile app, and in-restaurant posters with assistance from crew members.