Wendy's

3.4
786 reviews

About

Fast Food Restaurant
At Wendy’s in Ruckersville, VA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Ruckersville, VA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
8764 Seminole Trail, Ruckersville, VA
22968, United States

Hours

Reviews

3.4
786 reviews
5 stars
255
4 stars
169
3 stars
130
2 stars
73
1 star
159

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported receiving undercooked or raw food, particularly burgers and chicken, leading to health concerns.

Customer Service

Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and improper food handling practices.

Management Issues

Feedback indicated problems with management, including rude behavior towards staff and customers, and lack of effective training.

Inconsistency

Customers experienced inconsistent food quality and service, with some visits being satisfactory while others were disappointing.
  • AC
    Ann Collins
    Oct 13, 2025
    1.0
    Wendy’s in Ruckersville Va. Will make you SICK AS HELL they serve RAW burgers and Chicken and tell you oh we knew the hamburger was raw inside we had turned off the grill, News flash the Chicken was too!!! This is 3 times, 2 different shifts and They all find this very Amusing, when you go back with the Un-cooked food to complain it’s a “Big Joke” She will Not refund your money for this “Crap” you can’t eat either, this female Manager “flat out Lies” in your face her employees drink and eats behind the counter, you know they wash their hands prior to touching people’s food, they lack proper Training and Manners, the Manager will Not Refund your money guess that’s why they fail to give receipts for your order,? I tried 3 different times while staying in Greene Couny -Only to receive raw food Everytime, the burgers and Chicken “Only” appear to be done on the outside, I vomitted, still feel extremely nauseated, had diarrhea after and still feel weak in my stomach, Now I know why the parking lot is Always bare even the drive thru, I wonder how they are still in business ? They park you you’d expect -the order to be fully cooked as long as you wait for it!!! Still feel Nauseous had Only 2 bites of a cheeseburger and, I still can taste “blood”, the young man working said; He knew the burger was not fully cooked. but the chicken sandwich was cooked for 6 mins, the chicken sandwich was Not fully cooked to the timer it was still pink inside… I am reporting this Wendy’s location to the Corporate Office Today, this location lacks in every area of job duties , the night time manager really Stinks therefore I will report at 8 AM, this is totally absurd , I worked for Wendy’s We ran a very tight ship , We did not goof -off as they do, at the Ruckersville Wendy’s they should close down, if they can’t hire better folks to run it, the Customers’ are suffering their actions -At my Wendy’s Our Customers were top Priority without them we would Not have a job!!! I am calling the Va.Health Dept.. & the Food and Drug Administration to look into Raw meat that’ can be deadly to some people “Salmonella poisoning” is “Real” it. can cause death.: )
  • TH
    Todd Haynes
    Oct 12, 2025
    3.0
    Is wendys
  • PR
    Paul Reickart
    Sep 17, 2025
    1.0
    No coke. After using app to order online. Staff inside the store -when I picked up order- were full of shoulder shrugs and said maybe possibly “next time” I could tell them I had no coke on prior order and get free drinks. No coupon No discount No refund And a sarcastic good bye when I left. It was bad
  • PO
    Patricia OBannon
    Aug 8, 2025
    2.0
    They got my order wrong and refunded to change it
  • BB
    bosaker
    Jul 28, 2025
    5.0
    Perfect

Frequently Asked Questions About Wendy's

Is Ruckersville Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.