Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers reported inconsistent food quality, with some experiencing cold or poorly prepared items, while others praised the freshness and taste.
Service Speed
Many reviews highlighted slow service, particularly during busy times, with some customers waiting excessively for their orders.
Order Accuracy
Numerous customers noted issues with incorrect orders, missing items, or items not prepared as requested.
Cleanliness
Feedback on cleanliness was mixed; some customers found the location clean, while others reported dirty tables and unsanitary conditions.
Staff Attitude
Staff interactions varied, with some customers praising friendly service, while others reported rudeness and unprofessional behavior.
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Crystal Hey
3 days ago
4.0
I'd give it a 5 if it was more consistent. It's overall run pretty well in my experience.
JH
Jacob H
Jan 5, 2026
1.0
I used to like this McDonalds but now....Fries are never salted. Orders are constantly wrong. Nothing taste fresh anymore. I was given the wrong meal and when I returned it staff tried to get me to take it so they didn't have to deal with it.
JL
Jennifer Layne
Jan 4, 2026
4.0
After ordering from the drive through, we arrived home to find our order was wrong and missing a sandwich. Called restaurant, spoke to manager. Retold order on phone, and was told to come pick up new correct meal. My Mother returns home from picking up new “correct” order, to find it was wrong. I called this time and spoke with the manager on duty, Scott. He was excellent! Extremely professional and accommodating the whole time. He truly was willing to go above and beyond to keep us as loyal customers. I cannot express enough how excellent of a manager Scott was, and because of this, he has maintained loyal customers that will rave about him and his store!! Thank you for this wonderful experience.
JL
josr luis
Dec 30, 2025
3.0
Very poor Atmosphere
SS
Sadie S
Dec 4, 2025
1.0
Hair was found in my fries! The food and drinks taste like they've been left out overnignt. So done with Ruckersville fast food! Don't stop, keep driving through!