Wendy's

3.5
848 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
400 Old Franklin Turnpike, Rocky Mount, VA
24151, United States

Hours

Reviews

3.5
848 reviews
5 stars
301
4 stars
195
3 stars
137
2 stars
75
1 star
140

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and incorrect orders.

Food Quality

Food quality was inconsistent, with reports of cold, undercooked, or incorrect items.

Cleanliness

Multiple reviews mentioned dirty dining areas and unsanitary conditions.

Speed of Service

Customers frequently noted slow service, especially during busy times.

Positive Experiences

Some customers praised specific employees for their helpfulness and friendly service.
  • EW
    Erica West
    Nov 10, 2025
    1.0
    Waited 5 minutes for a singular sandwich and was told it would be $1.00 for a singular ranch. Now what is that.
  • MK
    Moosing Chemistry Kinder
    Nov 9, 2025
    1.0
    I went through the drive though and my car rim was slightly damage by it scaping the curb as I rounded the turn. The problem is the layout of the curb I am sure I am not the only one or will be the last who experience this design flaw so drivers beware it is an issue!
  • CG
    Chris Guzman
    Nov 3, 2025
    1.0
    Food was cold. Came in last night and parked up because they told me they would bring me my food. I waited and some 30 year old came out and I was very polite and said thank you. She responded and told me to get a job??? Idk how you’re gonna tell me to get a job when your grown self is working at Wendy’s……
  • EE
    Elizabeth
    Oct 15, 2025
    1.0
    Won't be going back there anymore , salad i purchased last night and no one would answer my call and cashier wasnt friendly at all. Very poor service...
  • TB
    Trevor B
    Oct 10, 2025
    1.0
    Terrible customer service. They kept forgetting everything and giving us the wrong food. Charged us $1 for BBQ sauce. Won't ever come back here!!!

Frequently Asked Questions About Wendy's

Is Rocky Mount Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.