Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers praised the cleanliness of the restaurant, noting it as one of the cleanest fast food locations they've visited.
Service Quality
Feedback on service quality was mixed; while some customers highlighted friendly and efficient staff, others reported rude service and order inaccuracies.
Food Quality
There were numerous complaints about food quality, including cold and poorly prepared items, particularly after a change in ownership.
Order Accuracy
Several customers expressed frustration with order accuracy, citing frequent mistakes with mobile orders and missing items.
Customer Experience
Overall customer experiences varied widely, with some enjoying their visits and others feeling disappointed, particularly regarding recent changes in management.
DW
Daniel Wiseman
3 days ago
2.0
Very terrible service gave us the wrong food didn’t even give us the food but the food is good.
ND
Nvr Dwn
Nov 5, 2025
1.0
I just went to the drive thru and it took 15+ minutes and I ended up leaving without the chocolate shake I paid for out of frustration. This place is worthless now. Beware.
UX
U. X.
Nov 5, 2025
1.0
genuinely the worst mcdonalds i have ever been to. it used to be great when the ruckers and larry owned it but it’s actually pathetic having employees not listen to you and get your order wrong after repeating yourself 6 times. hopefully the new owners get bought out. i wanted ketchup pickle mayo only. not ketchup mayo onion and a fly.
FV
Fabian Salinas Venegas
Oct 25, 2025
5.0
We had a really good time at this McDonald’s. The place was clean and comfortable, and our little one loved the playground — it was perfect for kids to have fun while we relaxed. The staff were young, friendly, and very polite. Everyone treated us with kindness and a smile. Overall, we really enjoyed our visit and would definitely come back!
BB
Beaux Brown-Siebler
Oct 16, 2025
1.0
I fully understand that breakfast ends at 10:30 a.m. which is exactly why I placed my mobile order before that time and arrived before that time. My order was placed at 10:25 a.m., and I pulled into the drive-thru at 10:28 a.m. The car ahead of me was finishing their order, so by the time I reached the speaker, it was 10:30 on the dot.
When I gave the gentleman my mobile app code, he informed me, without hesitation, that my breakfast order would not be made because breakfast had “just ended.” That response is unacceptable. The order was confirmed, the payment processed, and the ingredients were clearly still available. It’s not that breakfast ended, it’s that the service ended early.
If the policy is to stop serving at 10:30, then service should continue through 10:30, not stop before it. If the food is still being put away, then the customer’s confirmed order, placed within the time window, should absolutely be honored.
This wasn’t about missing a meal; it was about principle and poor execution. Stop putting things away before the clock strikes 10:30. Terrible service, plain and simple. (Photo of 10:25 a.m. order attached.)
I wasn’t late, I wasn’t there at 10:45am asking to be served. I was early to order, paid, and was there at the deadline. I should have been served, plain and simple. McDonald’s Tanyard Road Rocky Mount, VA, you need to do better.
What are the operating hours for McDonald's Rocky Mount, VA?
McDonald's in Rocky Mount, VA is open 24 hours every day, with drive-thru and in-store services available around the clock.
What are the delivery hours for McDonald's on Tanyard Road?
Delivery services are available daily from 6:00 AM to 10:00 PM at this McDonald's location.
Does this McDonald's offer drive-thru services?
Yes, the McDonald's at 970 Tanyard Road offers a drive-thru that operates 24/7.
Can I order McDonald's food via mobile apps?
Yes, you can order using the McDonald's App available on both iOS and Android, or order online via their delivery URL.
What payment options are accepted at McDonald's Rocky Mount?
They accept major payment methods including American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Are curbside pickup services available at this McDonald's?
Yes, curbside pickup is available along with delivery and drive-thru services.
What nearby places can I visit before or after dining at McDonald's?
You can visit nearby attractions such as the UPS Access Point for shipping needs, Sherwin-Williams Paint Store for home improvement, or Kid's Castoffs for clothing shopping.
Are there convenience stores close to McDonald's at 970 Tanyard Road?
Yes, Fast Stop Store Inc is a nearby convenience store and gas station for your quick shopping needs.
What fitness or wellness centers are near this McDonald's?
Workout Anytime Rocky Mount, VA gym and Healing Touch Chiropractic & Wellness center are close by for fitness and wellness services.
Are there other dining options close to McDonald's?
Yes, nearby dining includes Buddy's BBQ for barbecue cuisine, La Casa del Burrito for Mexican food, and Little Caesars Pizza for quick pizza options.