McDonald's

4.0
1868 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
970 Tanyard Road, Rocky Mount, VA
24151, United States

Hours

Reviews

4.0
1,868 reviews
5 stars
911
4 stars
431
3 stars
261
2 stars
95
1 star
170

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and unprofessional staff behavior since the change in ownership.

Food Quality

Many reviews indicated a decline in food quality, with complaints about cold, stale, or improperly prepared items.

Cleanliness

While some customers praised the cleanliness of the restaurant, others noted unsanitary conditions and poor food handling practices.

Customer Experience

Mixed reviews on customer service, with some praising friendly staff while others reported rude interactions and lack of responsiveness.
  • TA
    Tarleton Angel
    Dec 30, 2025
    4.0
    Food is good, dirty tables 24/7, service is constantly slow. The new owner seems to just care to save money and is cutting out positions to fill his pockets. Place is going downhill since it was sold. Guess the owner doesn't know how to run a restaraunt. This is the same thing that happened to the bassett forks mcdonalds.
  • CM
    Crystal Manies
    Dec 24, 2025
    1.0
    This place is trash now!! Bring back Amanda Rucker!!! Went in there tonight and my quarter pounder was ice cold and even had to wait for the food to be ready, fries barely luke warm. Time before that they didn’t put any condiments on my burger. Idk who bought this place but y'all need to do better or just shut down now!!! This is by far the worst McDonalds I have been too. It used to be so good when Amanda owned it! Keep going like this and yall ain’t gonna last!! PATHETIC!!
  • LS
    Lori Shultz-Moore
    Dec 17, 2025
    1.0
    I arrived to the drive thru at 10:29am and tried to order lunch. The person inside made a big deal that lunch isn’t served until 10:30. I drove around, parked and went inside. I ordered lunch to go at 10:31 and when I opened the hamburger, the bun was dry and hard and the fries were borderline warm. Shouldn’t the food be hot and fresh at the transition from breakfast to lunch? I didn’t have time to take the food back so I bagged it and didn’t eat it. This isn’t the first time I’ve received marginal food or service at this location since the new owners took over.
  • EB
    Elizabeth Boggs
    Dec 17, 2025
    1.0
    I went thru drive thru and received someone else’s entire order. I had to go back thru the drive thru line a second time (2 sleeping babies) this time it took me 30 mins to get to the window. I explained what happened and provided my receipt as proof. They requested I pull to spot #1. I did just that. I received my food after waiting there what seemed like forever. I ate half the burger before looking down to see it was RAW. They didn’t even cook my food before serving it to me.
  • DW
    Dakota Wimmer
    Dec 10, 2025
    1.0
    Went through the drive-through and ordered a large French vanilla latte. When I pulled up to the window, they handed me the wrong food and a small coffee. I told them it was the wrong order, and the manager read back my order and still proceeded to hand me the wrong food I had to then turn around and go back to the store, then went inside and explained again that I had the wrong order. they remade it And it was wrong again. I told them one last time it was wrong, then they made the order correct but handed it to the wrong person. Worst service I have ever experienced.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's Rocky Mount, VA?

McDonald's in Rocky Mount, VA is open 24 hours every day, with drive-thru and in-store services available around the clock.

What are the delivery hours for McDonald's on Tanyard Road?

Delivery services are available daily from 6:00 AM to 10:00 PM at this McDonald's location.