Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.3
1,205 reviews
5 stars
386
4 stars
245
3 stars
208
2 stars
121
1 star
245
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Freshness
While some customers praised the freshness of the food, many others complained about cold, stale, or improperly prepared items.
Staffing Issues
Numerous reviews highlighted understaffing as a significant problem, leading to slow service and increased customer frustration.
Cleanliness
The dining area was often described as dirty and unkempt, contributing to a negative dining experience.
Mixed Experiences
Some customers had positive experiences with friendly staff and good food, indicating inconsistency in service and quality.
- JFJohn FoutzJan 3, 20264.0Did the drive-through I feel like they’re having issues there? Maybe not enough workers stayed in line for a long time. Only a few cars a couple pulled out didn’t wait sat there. They didn’t even come on to say it’s gonna be a few minutes or can you hold they just make you wait with no sound at all I guess the ones that are there are doing the best they can, but they lose a lot of business with the rate at least acknowledge people sitting there.
- ARAdam RamirezDec 26, 20254.0Fast food ,a quick bite.
- RLroshawn leftwichNov 10, 20251.0If the staff spent as much time making the orders right as they do goofing around in the back this wouldn't be a 1 star rating
- MVMike VoilandNov 4, 20251.0Avoid this Wendy's. They are slow and forget to make your order. You could be the first person to show up in a line of 10 people and will get your food last because they for some reason can't figure it out. Even the cashier doesn't have an answer why a simple double burger ordered before 10 other burgers comes out last.
- JCJimmieand CynthiaDeelOct 29, 20251.0Went through drive through ordered 5 cheeseburgers, 4 large chili's, 4 chive and sour cream baked potatoes. Asked for extra sour cream for my chili and my kids, lady was hateful said we always put extra. I got kids sick at home and my wife and needed a hot meal after I went to work so I left. Get home didn't have no sour cream didn't have any baked potatoes I ordered, cheeseburgers cold as can be. Would not recommend going to this location best part of the regional manager was there as I used to work here. Will not go back rather drive across town since I had to drive out twice because no one can answer the phone
Frequently Asked Questions About Wendy's
Is Williamson Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's on Williamson Road?
The drive-thru is open every day from 7:00 AM to midnight at this Wendy's location.
Does this Wendy's location serve breakfast?
Yes, breakfast is served here. You can order breakfast combos, sandwiches, coffee, and sides via the app or website.
Can I order Wendy's food for delivery near Roanoke, VA?
Delivery may be available. Use the Wendy's app or order.wendys.com, enter your address, and check if delivery is offered in your area.
How can I contact the Williamson Road Wendy's for questions or feedback?
You can call (540) 344-0599 directly or reach out through Wendy's customer care via live chat or phone at 888-624-8140.
What payment options does Wendy's at 1419 Williamson Road accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Does this Wendy's offer dine-in, takeout, or drive-thru services?
This location offers dine-in, takeout, drive-thru, and delivery services but does not offer curbside pickup.
Where can I find the menu and pricing for Wendy's at Williamson Road?
Menu and prices are available on the Wendy's website or mobile app after selecting this location.
What nearby places can I check out before or after visiting Wendy's on Williamson Road?
Nearby you can visit Viet Sub, a Vietnamese restaurant, or Antique Emporium for thrift shopping. Virginia ABC is also close by for beverage shopping.
Are there any automotive service centers near Wendy's at 1419 Williamson Road?
Yes, Auto Glass Now, Auto Glass Now Roanoke, Bill's Auto Salon, and Fleet Transmissions are nearby for your automotive needs.
What are some entertainment or social service options near Wendy's on Williamson Road?
For entertainment, you can visit Guys & Dolls Billiard. For social services, the Roanoke Social Service Welfare and City of Roanoke Human/Social Services are nearby.