Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.3
1,198 reviews
5 stars
383
4 stars
242
3 stars
208
2 stars
121
1 star
244
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude or unhelpful staff, with several instances of poor management behavior.
Food Quality
Food quality was inconsistent, with complaints about cold, stale, or improperly prepared items.
Order Accuracy
Numerous reviews mentioned incorrect orders, with customers frequently receiving the wrong items.
Staffing Issues
Customers noted that the restaurant is often understaffed, leading to long wait times and poor service.
Cleanliness
The dining area was frequently described as dirty and unkempt, contributing to a negative dining experience.
- RLroshawn leftwichNov 10, 20251.0If the staff spent as much time making the orders right as they do goofing around in the back this wouldn't be a 1 star rating
- AWAnn WallerNov 7, 20255.0The triple burger is the best that they have.
- MVMike VoilandNov 4, 20251.0Avoid this Wendy's. They are slow and forget to make your order. You could be the first person to show up in a line of 10 people and will get your food last because they for some reason can't figure it out. Even the cashier doesn't have an answer why a simple double burger ordered before 10 other burgers comes out last.
- JCJimmieand CynthiaDeelOct 29, 20251.0Went through drive through ordered 5 cheeseburgers, 4 large chili's, 4 chive and sour cream baked potatoes. Asked for extra sour cream for my chili and my kids, lady was hateful said we always put extra. I got kids sick at home and my wife and needed a hot meal after I went to work so I left. Get home didn't have no sour cream didn't have any baked potatoes I ordered, cheeseburgers cold as can be. Would not recommend going to this location best part of the regional manager was there as I used to work here. Will not go back rather drive across town since I had to drive out twice because no one can answer the phone
- JJJeremyOct 25, 20253.0They really need to tell the people working here to be nicer
Frequently Asked Questions About Wendy's
Is Williamson Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Roanoke, VA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Roanoke, VA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (540) 344-0599.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Williamson Wendy’s serve breakfast?
Yes, this Wendy’s location in Roanoke, VA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's on Williamson Road?
The drive-thru is open every day from 7:00 AM to midnight at this Wendy's location.
Does this Wendy's location serve breakfast?
Yes, breakfast is served here. You can order breakfast combos, sandwiches, coffee, and sides via the app or website.
Can I order Wendy's food for delivery near Roanoke, VA?
Delivery may be available. Use the Wendy's app or order.wendys.com, enter your address, and check if delivery is offered in your area.
How can I contact the Williamson Road Wendy's for questions or feedback?
You can call (540) 344-0599 directly or reach out through Wendy's customer care via live chat or phone at 888-624-8140.
What payment options does Wendy's at 1419 Williamson Road accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Does this Wendy's offer dine-in, takeout, or drive-thru services?
This location offers dine-in, takeout, drive-thru, and delivery services but does not offer curbside pickup.
Where can I find the menu and pricing for Wendy's at Williamson Road?
Menu and prices are available on the Wendy's website or mobile app after selecting this location.
What nearby places can I check out before or after visiting Wendy's on Williamson Road?
Nearby you can visit Viet Sub, a Vietnamese restaurant, or Antique Emporium for thrift shopping. Virginia ABC is also close by for beverage shopping.
Are there any automotive service centers near Wendy's at 1419 Williamson Road?
Yes, Auto Glass Now, Auto Glass Now Roanoke, Bill's Auto Salon, and Fleet Transmissions are nearby for your automotive needs.
What are some entertainment or social service options near Wendy's on Williamson Road?
For entertainment, you can visit Guys & Dolls Billiard. For social services, the Roanoke Social Service Welfare and City of Roanoke Human/Social Services are nearby.