Wendy's

3.3
774 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
7111 Williamson Road, Roanoke, VA
24019, United States

Hours

Reviews

3.3
774 reviews
5 stars
229
4 stars
162
3 stars
146
2 stars
64
1 star
173

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and long wait times.

Food Quality

Food quality varied, with some customers enjoying hot and fresh meals, while others received cold or improperly prepared items.

Cleanliness

The restaurant was noted for being clean, although some customers reported unsanitary conditions in the bathrooms.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, or poorly prepared food.

Speed of Service

Service speed was frequently criticized, with reports of long wait times and slow drive-thru service.
  • PW
    Phillip Whitt
    Oct 31, 2025
    1.0
    So I ordered food from this place they messed it up so I call and speak with someone they respond with they can’t replace the order!!! I wouldn’t recommend this sorry of a excuse of a restaurant to anyone this is the second or third time it’s happened and I’ve given them the benefit of the doubt but no longer will I waste my hard earned money on a restaurant that can’t seem to service the public like it should I DO NOT RECOMMEND THIS PLACE AT ALL
  • AM
    Ann Morones
    Oct 16, 2025
    5.0
    Great service, food was hot and looked good, the service was excellent. The outside was clean. Plus they have FrOsTyS ☆☆☆☆☆
  • MG
    Maria Gonzalez
    Sep 22, 2025
    5.0
    Comida rápida y muy amables
  • SS
    Steve Stover
    Aug 8, 2025
    4.0
    I got sick after eating a junior bacon Cheeseburger
  • MJ
    Marva Johnson
    Jun 27, 2025
    1.0
    Oder was done at the drive through. Two frosty’s were ordered, when I got to the window to pay I ask for a bag to put them in the cashier said I didn’t need one so I ask two more times “a bag please” the cashier got a bad attitude and was seriously mad and slam the window. Couldn’t understand why she got so upset because I ask for a bag. Not the first time I’ve gotten bad customer service from this particular person.

Frequently Asked Questions About Wendy's

Is Hollins Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.