Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and long wait times.
Food Quality
Food quality varied, with some customers enjoying hot and fresh meals, while others received cold or improperly prepared items.
Cleanliness
The restaurant was noted for being clean, although some customers reported unsanitary conditions in the bathrooms.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, or poorly prepared food.
Speed of Service
Service speed was frequently criticized, with reports of long wait times and slow drive-thru service.
PW
Phillip Whitt
Oct 31, 2025
1.0
So I ordered food from this place they messed it up so I call and speak with someone they respond with they can’t replace the order!!! I wouldn’t recommend this sorry of a excuse of a restaurant to anyone this is the second or third time it’s happened and I’ve given them the benefit of the doubt but no longer will I waste my hard earned money on a restaurant that can’t seem to service the public like it should I DO NOT RECOMMEND THIS PLACE AT ALL
AM
Ann Morones
Oct 16, 2025
5.0
Great service, food was hot and looked good, the service was excellent. The outside was clean. Plus they have FrOsTyS ☆☆☆☆☆
MG
Maria Gonzalez
Sep 22, 2025
5.0
Comida rápida y muy amables
SS
Steve Stover
Aug 8, 2025
4.0
I got sick after eating a junior bacon Cheeseburger
MJ
Marva Johnson
Jun 27, 2025
1.0
Oder was done at the drive through. Two frosty’s were ordered, when I got to the window to pay I ask for a bag to put them in the cashier said I didn’t need one so I ask two more times “a bag please” the cashier got a bad attitude and was seriously mad and slam the window. Couldn’t understand why she got so upset because I ask for a bag. Not the first time I’ve gotten bad customer service from this particular person.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Roanoke, VA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Roanoke, VA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (540) 366-6889.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Hollins Wendy’s serve breakfast?
Yes, this Wendy’s location in Roanoke, VA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's drive-thru at 7111 Williamson Road, Roanoke, VA?
The drive-thru is open daily from 8:00 AM to 11:00 PM.
Does this Wendy's location at 7111 Williamson Road offer breakfast?
Yes, this Wendy's location serves breakfast, offering combos, sandwiches, coffee, and sides.
Is delivery available from Wendy's at this Roanoke location?
Delivery is available where offered. Check availability by entering your address on the Wendy's app or order.wendys.com.
How can I contact the Wendy's at 7111 Williamson Road for questions or feedback?
You can reach the store directly at (540) 366-6889 or contact Customer Care via the Wendy's Contact page or customer satisfaction survey online.
What payment methods are accepted at the Wendy's on Williamson Road?
This location accepts American Express, Cash, Discover, MasterCard, and Visa.
Are there other fast food restaurants near Wendy's on Williamson Road?
Yes, Burger King is a nearby fast food and burger restaurant, providing options if you're exploring multiple choices.
What convenience stores or gas stations are near this Wendy's location?
Nearby are two Circle K locations (offering convenience items and gas) and Kangaroo Express, useful for fuel or quick shopping before or after your meal.
Is there lodging available near Wendy's at 7111 Williamson Road?
Yes, the Kingston Inn Roanoke hotel is nearby, which can be convenient for travelers wanting a meal close to their accommodations.
Can I find menu pricing and nutritional information for Wendy's menu items?
Yes, menu prices and nutrition details are available on Wendy's website and mobile app when you select this location.
Does this Wendy's location offer dine-in, drive-thru, and takeout options?
Yes, it serves dine-in, drive-thru, takeout, and delivery where available, focusing on convenient service options.