Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported long wait times, incorrect orders, and rude staff, leading to a negative perception of service quality.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold or improperly prepared items, affecting overall satisfaction.
Cleanliness
Mixed reviews on cleanliness; some praised the cleanliness of the restaurant, while others reported unsanitary conditions.
Staffing Problems
Many reviews indicated that the restaurant was often short-staffed, contributing to slow service and order inaccuracies.
ML
Marianne T. Lambert
Dec 18, 2025
5.0
I ordered special food. They made to order.
JJ
Jacob Johnson
Dec 2, 2025
1.0
Went to drive thru was asked to wait a second. We received no further help. A line formed behind us where eventually all but one person just left. The resturants was empty inside and as we passed the window leaving the restaurant the worker was just stood not doing anything.
DC
David Cowden
Nov 28, 2025
5.0
I was there last week and the service was great, the staff was very friendly and the food was delicious.
PW
Phillip Whitt
Oct 31, 2025
1.0
So I ordered food from this place they messed it up so I call and speak with someone they respond with they can’t replace the order!!! I wouldn’t recommend this sorry of a excuse of a restaurant to anyone this is the second or third time it’s happened and I’ve given them the benefit of the doubt but no longer will I waste my hard earned money on a restaurant that can’t seem to service the public like it should I DO NOT RECOMMEND THIS PLACE AT ALL
AM
Ann Morones
Oct 16, 2025
5.0
Great service, food was hot and looked good, the service was excellent. The outside was clean. Plus they have FrOsTyS ☆☆☆☆☆
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's drive-thru at 7111 Williamson Road, Roanoke, VA?
The drive-thru is open daily from 8:00 AM to 11:00 PM.
Does this Wendy's location at 7111 Williamson Road offer breakfast?
Yes, this Wendy's location serves breakfast, offering combos, sandwiches, coffee, and sides.
Is delivery available from Wendy's at this Roanoke location?
Delivery is available where offered. Check availability by entering your address on the Wendy's app or order.wendys.com.
How can I contact the Wendy's at 7111 Williamson Road for questions or feedback?
You can reach the store directly at (540) 366-6889 or contact Customer Care via the Wendy's Contact page or customer satisfaction survey online.
What payment methods are accepted at the Wendy's on Williamson Road?
This location accepts American Express, Cash, Discover, MasterCard, and Visa.
Are there other fast food restaurants near Wendy's on Williamson Road?
Yes, Burger King is a nearby fast food and burger restaurant, providing options if you're exploring multiple choices.
What convenience stores or gas stations are near this Wendy's location?
Nearby are two Circle K locations (offering convenience items and gas) and Kangaroo Express, useful for fuel or quick shopping before or after your meal.
Is there lodging available near Wendy's at 7111 Williamson Road?
Yes, the Kingston Inn Roanoke hotel is nearby, which can be convenient for travelers wanting a meal close to their accommodations.
Can I find menu pricing and nutritional information for Wendy's menu items?
Yes, menu prices and nutrition details are available on Wendy's website and mobile app when you select this location.
Does this Wendy's location offer dine-in, drive-thru, and takeout options?
Yes, it serves dine-in, drive-thru, takeout, and delivery where available, focusing on convenient service options.