Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported long wait times and poor service, with many experiencing incorrect orders and rude staff.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold items, missing components, and inconsistent quality.
Cleanliness
Several reviews mentioned dirty tables and unsanitary conditions, particularly with the soda machine.
Staff Attitude
Many customers noted a lack of friendliness and engagement from staff, with some describing rude interactions.
DH
Dakota Hoppe
3 days ago
1.0
We ordered 3 combos for dinner, 2 Dave's triples, and one Dave's double. When we got our food from the drive through, while the drinks were correct, the food was not at all what we ordered. It was a busy drive through so we didn't check the bags at the window, instead waiting till we got home. When we got home, we found that we didn't get the correct meal. And I don't mean small mistakes, this was some random order. It clearly had much cheaper items and we were very disappointed as this was our dinner, and we had no receipt to go back with. This isn't the first time this specific building has made such big mistakes, though we tried to give a benefit of the doubt. Do not recommend this Wendy's. Very upsetting considering my family loves Wendy's. We are from the West Coast and didn't deal with nearly the amount of mistakes there.
AJ
Alan Jeffries
Dec 30, 2025
3.0
I started going inside because the order was always wrong in drive thou. I went inside when I got home my order was wrong I got somebody else order.
NR
Nathaniel Ramirez
Nov 29, 2025
1.0
Worst service of anywhere around you’ll wait 15 mins before you even order and it’s not like there’s a line of cars no problem with the food it’s just the service that’ll keep me from coming back
KA
Keith Anderson
Nov 25, 2025
1.0
Soft drinks are flat coke & Dr. Pepper so we changed to sweet tea and that wasn't even sweet at all, no napkins, no ketchup in pump station, no ketchup cups, dirty tables.
BS
Brent Shorter
Oct 25, 2025
2.0
I order delivery here a lot. Today however I did not receive 1/3 of my order. The food that i did receive was cold.
Ordered directly in app. Tried to work it out with Wendy's delivery customer service which is via DoorDash.
They would only refund for the missing food item without refund on tax paid on it and no compensation for delivery cost and having to reorder delivery for missing food.
Could not get them to redelivery the missing food without a reorder.
Ended up out another $9.50 in delivery fees to reorder.
Then it came with cheddar cheese in the chili when I did not request that.
Frustrating.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the Wendy's drive-thru at 4369 Electric Rd, Roanoke, VA?
The drive-thru at this Wendy's location is open daily from 7:00 AM to midnight.
Does the Wendy's at 4369 Electric Rd serve breakfast?
Yes, this Wendy's location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I place an order online or through an app for Wendy's at this location?
Yes, you can order through the Wendy's mobile app or online at order.wendys.com for pickup or delivery where available.
What payment options are accepted at the Wendy's on Electric Rd?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Is there a drive-thru available at this Wendy's location?
Yes, this Wendy's offers a drive-thru service.
How can I contact the Wendy's at 4369 Electric Rd for feedback or questions?
You may call (540) 774-0939 directly, or reach out via their Customer Care team through live chat, phone at 888-624-8140, or the online feedback survey on wendyswantstoknow.com.
Are there nearby fast food options besides Wendy's near Electric Rd, Roanoke?
Yes, nearby fast food options include Jersey Mike's Subs, Panda Express, Blaze Pizza, Chipotle Mexican Grill, and another Wendy's.
What nearby services can I access while visiting Wendy's at 4369 Electric Rd?
Nearby services include Great Clips for haircuts, Aspen Dental for dental care, Fashion Floors Roanoke for home goods, and Firestone Complete Auto Care for automotive needs.
Are there nearby accommodations if I visit Wendy's at Electric Rd and need lodging?
Yes, the Hilton Garden Inn Roanoke is a nearby hotel, and there are also Copper Croft Apartments available in the area.
Does the Wendy's on Electric Rd have any promotions or rewards programs?
Wendy's offers mobile app coupons and rewards which you can access via their app or website for deals and special offers.