Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
1,158 reviews
5 stars
416
4 stars
228
3 stars
203
2 stars
94
1 star
217
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported slow service, incorrect orders, and rude staff interactions.
Food Quality
Several reviews mentioned food being served cold, overcooked, or not prepared correctly.
Employee Attitude
While some employees were praised for their friendliness, others were noted for having poor attitudes and lack of professionalism.
Management Problems
Customers expressed concerns about poor management and training, leading to ongoing service and food quality issues.
Cleanliness
The cleanliness of the restaurant, particularly the bathrooms, was frequently criticized.
- DPDr. Joe G. Ostronic BSCJ PhDNov 3, 20254.0Good food; good price specially with coupons; good service.
- AWAdam WrightNov 2, 20253.0For once the fries were actually hot and fresh but there customer service always sucks. To be in a decent neighborhood I would expect better
- HSHannah SpeightNov 1, 20251.0Never get your order right, I just tried to call and get a refund and the woman told me I was wrong about my order and sat the phone down and walked off, I kept saying hello but all I could hear was the beeping machines, tried to call back, busy line.
- BKB KOct 27, 20251.0Ordered $25 worth of food in the drive-thru which included chicken nuggets. When I got to the window I politely asked for TWO ranch dipping sauces, and I was told that I would have to be charged extra for the dipping sauce. If I can’t get 2 dipping sauces with my $25 meal then I will be taking my business elsewhere. Ridiculous.
- CSClarence SwainOct 9, 20251.0I wouldn't even waste your time here. Its always either slow or a bad experience. I wanted to stop by after dropping my mother off to work. Upon arriving and after ordering I was having issues with my tap to pay so I just decided to do a mobile order. I pull up to the speaker, sounds like she says 'pull around' so I do. After getting to the window I tell an employee that I had a mobile order. The manager comes charging over stating "well he wont be getting it he didnt pay for anything" thinking I cant hear them they keep blabbing at the mouth. I'd honestly go to the one on Williamson. Theyre friendlier, and faster. Dont waste your time on orange ave.
Frequently Asked Questions About Wendy's
Is Orange Avenue Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Roanoke, VA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Roanoke, VA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (540) 982-5652.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Orange Avenue Wendy’s serve breakfast?
Yes, this Wendy’s location in Roanoke, VA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the hours of operation for Wendy's at 3555 Orange Avenue?
Wendy's at 3555 Orange Avenue is open daily from 8:00 AM to 12:00 AM (midnight).
Does this Wendy's location offer drive-thru service?
Yes, this Wendy's location has a drive-thru available and operates it daily from 8:00 AM to 12:00 AM.
Can I order Wendy's food for delivery or takeout?
Yes, Wendy's offers delivery and takeout options. You can order through the Wendy's app or their website at order.wendys.com.
Is this Wendy's location currently hiring?
To check hiring status for this Wendy's in Roanoke, VA, visit the Wendy's Careers page and search for open positions at or near this location.
How can I contact this Wendy's location if I have questions or feedback?
You can call the location directly at (540) 982-5652, use the Wendy's contact page for live chat, call 888-624-8140, or fill out the Customer Satisfaction Survey online.
Does this Wendy's serve breakfast?
Yes, this Wendy's in Roanoke, VA serves breakfast including combos, croissants, biscuits, sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
This location accepts American Express, Cash, Discover, Mastercard, and Visa.
Where can I find the menu and pricing for this Wendy's?
Menu and pricing can be viewed online at menu.wendys.com or on the Wendy's mobile app. Prices may vary by location.
Are there any fast food restaurants near this Wendy's?
Yes, nearby fast food restaurants include Burger King, Jimmy John's, and Chicago Bob's, offering you various dining options close by.
What services are available near Wendy's on Orange Avenue for banking and errands?
Near Wendy's you can find financial services like Suntrust Bank ATM, Freedom First Credit Union, and Member One Federal Credit Union, making it easy to handle banking errands before or after your meal.
Are there any places to relax or grab a coffee near this Wendy's location?
Starbucks is nearby where you can enjoy coffee and beverages. Also, El Rodeo is close by if you're interested in Mexican food and drinks.