Tropical Smoothie Cafe

3.9
588 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
703 Brandon Avenue S.W., Roanoke, VA
24015, United States

Hours

Reviews

3.9
588 reviews
5 stars
320
4 stars
90
3 stars
49
2 stars
40
1 star
89

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

While some customers enjoyed the smoothies and food, many noted inconsistencies in flavor and quality, with some items being watery or lacking ingredients.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty dining areas and improper food handling practices.

Staff Attitude

There were numerous complaints about staff being unprofessional, unfriendly, and lacking customer service skills.

Value for Money

Customers expressed concerns about high prices relative to the quality and portion sizes of the food and smoothies.
  • PT
    Professional Pizza Taster
    Jan 3, 2026
    5.0
    This was the nicest tropical smoothie I’ve ever been to. The man at the counter was very helpful and greeted every customer. The smoothies were blended properly. Sometimes at other locations I get them and they are mostly ice and I just have to wait for them to melt to drink them. These were perfect.
  • MM
    Maggie MacPhail
    Dec 29, 2025
    5.0
    Yay new management
  • KT
    Kendra turner
    Dec 27, 2025
    1.0
    I went here expecting good food i got my food and it was completely cold. My smoothie also wasn't blended all the way leaving chunks of fruit. I also noticed staff with long hair not wearing hair nets nor gloves. I asked to speak with the manager. The owner happened to be there and was very rude when speaking to me and had no concern at all. Dining area was also dirty and not stocked. HORRIBLE SERVICE!
  • SO
    Skye Obenour
    Dec 10, 2025
    5.0
    Best Tropical Smoothie in town, Mason always provides fantastic customer service!
  • SW
    Sandi Whitehead
    Dec 9, 2025
    5.0
    Only issue I had is the price. One smoothie was about $9.00

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the dine-in hours at Tropical Smoothie Cafe on weekdays?

The dine-in hours from Monday to Thursday are 7:00 AM to 9:00 PM, and on Friday from 7:00 AM to 10:00 PM.