Tropical Smoothie Cafe

4.2
490 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
5002 Cross Road, Roanoke, VA
24012, United States

Hours

Reviews

4.2
490 reviews
5 stars
308
4 stars
80
3 stars
43
2 stars
21
1 star
38

What are people saying?

AI-generated from recent customer reviews

Smoothies

Customers consistently praised the quality and taste of the smoothies, often highlighting them as the best in town.

Service Issues

Many reviews noted slow service and frequent order inaccuracies, leading to customer frustration.

Staff Friendliness

While some customers reported friendly and courteous staff, others experienced rude service, particularly during busy times.

Pricing Concerns

Several customers expressed dissatisfaction with rising prices and perceived value for money, especially regarding portion sizes.

Cleanliness

The establishment was frequently described as clean and well-maintained, contributing positively to the overall experience.
  • RG
    Rylee Grace
    Dec 13, 2025
    5.0
    smoothie is so good
  • DP
    Dustin Paysour
    Dec 12, 2025
    5.0
    We get smoothies here occasionally. Staff is always courteous and the people that work here seem like they enjoy their job and it shows because we have always been treated well here. We always go through the drive thru here. It's just convenient for us. 5 star rating for this business.
  • AD
    Alexis Van Dyne
    Nov 13, 2025
    5.0
    So clean and the staff is super friendly!
  • CM
    Chase Mustafa
    Nov 11, 2025
    2.0
    Slow. Like there are three customers and ten employees and still took forever.Just to get the slurpee.
  • LW
    Lisbeth Woodward
    Sep 11, 2025
    2.0
    I ordered a chicken pesto wrap through the drive through today. It was nothing like advertised; looked nothing like the picture. There was very little in it and it looked like it was just slapped together. I brought it into the store and to the managers attention and he said they were only allowed to put 1 oz of chicken in the wrap and everything was measured but he offered to remake it. It was better the second time but still nothing like the advertised picture. He did offer to give me a refund however, I would rather the company fix the issue. Why advertise something you can't live up to? Either fix it or change your pictures. You will probably have happier customers if they know what they are purchasing.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the opening hours for dine-in service at Tropical Smoothie Cafe in Roanoke?

Tropical Smoothie Cafe is open for dine-in Monday to Friday from 7:00 AM to 10:00 PM, and Saturday to Sunday from 8:00 AM to 10:00 PM.