Business Details
About
Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.2
486 reviews
5 stars
304
4 stars
80
3 stars
43
2 stars
21
1 star
38
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, especially during busy times, with long wait times in both drive-thru and curbside pickup.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong ingredients, leading to customer frustration.
Food Quality
While some customers praised the smoothies and certain food items, others expressed disappointment with portion sizes and food preparation quality.
Customer Service
Feedback on staff interactions was mixed; some customers noted friendly service, while others reported rude behavior and lack of professionalism.
Pricing Concerns
Several customers mentioned that prices seemed high for the portion sizes and quality, leading to dissatisfaction regarding value for money.
- ADAlexis Van DyneNov 13, 20255.0So clean and the staff is super friendly!
- CMChase MustafaNov 11, 20252.0Slow. Like there are three customers and ten employees and still took forever.Just to get the slurpee.
- LWLisbeth WoodwardSep 11, 20252.0I ordered a chicken pesto wrap through the drive through today. It was nothing like advertised; looked nothing like the picture. There was very little in it and it looked like it was just slapped together. I brought it into the store and to the managers attention and he said they were only allowed to put 1 oz of chicken in the wrap and everything was measured but he offered to remake it. It was better the second time but still nothing like the advertised picture. He did offer to give me a refund however, I would rather the company fix the issue. Why advertise something you can't live up to? Either fix it or change your pictures. You will probably have happier customers if they know what they are purchasing.
- MDMelissa DennisSep 2, 20255.0Their smoothies are awesome 😎
- TFTameisha Mason too funnyAug 21, 20255.0Best one yet
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the opening hours for dine-in service at Tropical Smoothie Cafe in Roanoke?
Tropical Smoothie Cafe is open for dine-in Monday to Friday from 7:00 AM to 10:00 PM, and Saturday to Sunday from 8:00 AM to 10:00 PM.
Is delivery available and what are the delivery hours for Tropical Smoothie Cafe?
Yes, delivery is available daily. Delivery hours are Monday to Friday from 7:00 AM to 10:00 PM, and Saturday to Sunday from 8:00 AM to 10:00 PM.
Can I order food for curbside pickup or in-store pickup?
Yes, you can order for in-store pickup or curbside pickup at Tropical Smoothie Cafe during their open hours.
What types of meals does Tropical Smoothie Cafe serve?
Tropical Smoothie Cafe serves breakfast, lunch, brunch, dinner, and late night meals with options like smoothies, wraps, flatbreads, bowls, salads, and more.
Is there a mobile app to order from Tropical Smoothie Cafe?
Yes, you can order ahead using the Tropical Smoothie app available on Apple App Store and Google Play Store.
What payment options are accepted at Tropical Smoothie Cafe?
Tropical Smoothie Cafe accepts American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, Mastercard, and Visa.
What is the dress code at Tropical Smoothie Cafe?
The attire at Tropical Smoothie Cafe is casual.
What nearby places of interest can I visit before or after dining at Tropical Smoothie Cafe?
Nearby places include Regency Beauty Institute, Starbucks, and Firestone Complete Auto Care where you can shop, grab coffee, or get automotive services before or after your visit.
Are there nearby banks close to Tropical Smoothie Cafe where I can manage my finances?
Yes, nearby banks include Freedom First Credit Union, Hometrust Bank, Bank of America, and Roanoke Valley Community Credit Union, convenient for banking before or after your meal.
Is there a coffee shop near Tropical Smoothie Cafe for a quick caffeine fix?
Yes, Starbucks is located nearby, perfect for a coffee stop before or after enjoying your meal at Tropical Smoothie Cafe.