Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 4220 Franklin Rd SW in Roanoke. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Many customers reported unsanitary conditions, including dirty tables and floors, and a generally unkempt dining area.
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, inattentive, and unhelpful.
Order Accuracy
A significant number of customers experienced issues with incorrect orders and missing items.
Food Quality
Feedback indicated inconsistent food quality, with some items being cold, stale, or poorly prepared.
Speed of Service
While some customers noted fast service, many others reported long wait times and slow service, especially inside the restaurant.
MM
M
Nov 14, 2025
1.0
They ignore customers in the lobby. Guess management and corporate don't care about loss. Staff don't put pick up orders in the pick up shelf and they all run to the back or drive thru and ignore the front
BS
Brent Shorter
Nov 6, 2025
2.0
Eaten here lots of times, but good food poisoning/diarrhea from last order. Frustrating.
JB
joshua buford
Oct 22, 2025
5.0
I dined in and accidently put my order in wrong. Juanna was quick to fix my order with a big smile! Restaurant was immaculate and clean. Everybody working were very friendly and helpful!!!!
KC
Kevin Combs
Oct 21, 2025
2.0
It sucks! My favorite was the double Decker tacos and the chili cheese burritos and They did away with them again!! Come on what the hell!!!!!!!
RC
Richard Carper
Oct 21, 2025
3.0
Went to drive thru. Ordering was easy. We received our food quickly but they left out 1 burrito. Typically I check the order but was a large order for 5 people. Would have been 15 items to identify. Next time I'll take the time and check it.
Frequently Asked Questions About Taco Bell / Pizza Hut
Where is Taco Bell located in Roanoke?
Taco Bell is located at 4220 Franklin Rd SW, Roanoke, VA 24014, USA.
What are the Taco Bell drive-through hours on Fridays and Saturdays?
The drive-through is open from 9:00 AM to 2:00 AM on Fridays and Saturdays.
Does Taco Bell at 4220 Franklin Rd SW offer online ordering?
Yes, you can order ahead online or via the mobile app for pickup or delivery.
What types of payment does Taco Bell accept?
Taco Bell accepts American Express, Cash, Discover, Mastercard, and Visa.
What kind of food and specialties can I expect at this Taco Bell location?
They offer tacos, burritos, combos, breakfast items, sides, and specialties like Dollar Cravings and the Crunchwrap Supreme.
Is this Taco Bell location open late and does it serve breakfast?
Yes, it serves late-night food and breakfast daily starting at 9:00 AM.
Does Taco Bell on Franklin Rd SW have seating and restroom facilities?
Yes, the location has seating available and restrooms for customers.
Can families and children visit this Taco Bell location comfortably?
Yes, the restaurant welcomes families and children.
What nearby fast food and dining options are close to Taco Bell on Franklin Rd?
Nearby dining options include Pizza Hut Express, Frank's Pizza & Subs, El Rio Mexican Grill, and Outback Steakhouse, providing a variety of cuisines for customers in the area.
Are there any nearby services or shops around Taco Bell that I can visit?
Nearby services and shops include Valvoline Instant Oil Change, Goodwill Store and Donation Center, Sport Clips Haircuts of Roanoke, and Walmart, making it convenient to run errands before or after your meal.
What family-friendly amenities are accessible near the Taco Bell location on Franklin Rd?
Nearby family-friendly amenities include Hunting Hills HoneyTree Early Learning Centers and Ivy Rehab for Kids, which are beneficial for families visiting the area.