Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 4220 Franklin Rd SW in Roanoke. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Numerous customers reported long wait times, unresponsive staff, and poor customer service, with many feeling ignored or treated rudely.
Food Quality
Many reviews highlighted issues with food quality, including cold, stale, or poorly prepared items, leading to dissatisfaction.
Cleanliness
The restaurant was frequently described as dirty, with unclean tables, floors, and bathrooms, contributing to a negative dining experience.
Order Accuracy
A significant number of customers experienced incorrect orders, missing items, or poorly assembled food, indicating a lack of attention to detail.
JL
Jason Layman
6 days ago
4.0
Went to this location thinking they still had Puzza Hut but they no longer have it. Bad move Pizza Hut!
KP
Kishan Patel
Dec 31, 2025
1.0
Rather go to different locations. It’s just waste of time and to not get a proper food so upset about it
MP
Marina Patel
Dec 31, 2025
1.0
Every time we go here the food is either soggy or dry or just not appetizing at all , we continue to go because we like the food but not this branch
MK
Matthew Kirkpatrick
Dec 20, 2025
2.0
No one at counter, took 35 min for a bean and rice burrito and potatoe taco and all cold
KD
Kristen Downs
Nov 29, 2025
1.0
Went here on 11/28 with my husband and kids we ordered online to pick up when we got there we sat for about 30 minutes outside waiting for the order tracker to update it hadnt done it so my husband went in they hadnt even seen out order they were too busy running back and fourth to the bathrooms with each other after am hour of waiting we finally got our food we had ordered 5 combo meals and all were missing their sides we didnt even bother to call them about it the waiting process and the service just isn't worth the hassle.
Frequently Asked Questions About Taco Bell / Pizza Hut
Where is Taco Bell located in Roanoke?
Taco Bell is located at 4220 Franklin Rd SW, Roanoke, VA 24014, USA.
What are the Taco Bell drive-through hours on Fridays and Saturdays?
The drive-through is open from 9:00 AM to 2:00 AM on Fridays and Saturdays.
Does Taco Bell at 4220 Franklin Rd SW offer online ordering?
Yes, you can order ahead online or via the mobile app for pickup or delivery.
What types of payment does Taco Bell accept?
Taco Bell accepts American Express, Cash, Discover, Mastercard, and Visa.
What kind of food and specialties can I expect at this Taco Bell location?
They offer tacos, burritos, combos, breakfast items, sides, and specialties like Dollar Cravings and the Crunchwrap Supreme.
Is this Taco Bell location open late and does it serve breakfast?
Yes, it serves late-night food and breakfast daily starting at 9:00 AM.
Does Taco Bell on Franklin Rd SW have seating and restroom facilities?
Yes, the location has seating available and restrooms for customers.
Can families and children visit this Taco Bell location comfortably?
Yes, the restaurant welcomes families and children.
What nearby fast food and dining options are close to Taco Bell on Franklin Rd?
Nearby dining options include Pizza Hut Express, Frank's Pizza & Subs, El Rio Mexican Grill, and Outback Steakhouse, providing a variety of cuisines for customers in the area.
Are there any nearby services or shops around Taco Bell that I can visit?
Nearby services and shops include Valvoline Instant Oil Change, Goodwill Store and Donation Center, Sport Clips Haircuts of Roanoke, and Walmart, making it convenient to run errands before or after your meal.
What family-friendly amenities are accessible near the Taco Bell location on Franklin Rd?
Nearby family-friendly amenities include Hunting Hills HoneyTree Early Learning Centers and Ivy Rehab for Kids, which are beneficial for families visiting the area.