Subway

4.0
222 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Roanoke Subway® Restaurant at 677 Brandon Avenue SW brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
677 Brandon Avenue SW, Roanoke, VA
24015, United States

Hours

Reviews

4.0
222 reviews
5 stars
119
4 stars
43
3 stars
22
2 stars
12
1 star
26

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly staff while others report rudeness and unprofessional behavior from employees.

Cleanliness

Many customers appreciate the cleanliness of the restaurant, although some have reported issues with dirty bathrooms and unsanitary conditions.

Food Quality

Feedback on food quality is inconsistent; while some customers enjoy the fresh ingredients and good taste, others have noted issues with portion sizes and freshness.

Pricing Concerns

Several reviews mention dissatisfaction with rising prices and perceived value for money, particularly regarding portion sizes and quality.

Management Issues

There are complaints about management and employee behavior, with some customers feeling that staff need better training in customer service.
  • JS
    Jay Scholl
    Nov 11, 2025
    1.0
    Usually this is the most solid Subway in Roanoke. Tonight was a Different story. There was maybe a half serving of meat. There was two pickles on the first half of my sandwich and one on the other half. Same thing with the Jalapeño. For what they cost it was a rip off. They did my wife the same with the meat and toppings and they put so much sauce on hers we had to throw it away.
  • ST
    Sharron Toliver
    Oct 7, 2025
    5.0
    only reason i will stop in for lunch everyday is for my two girls Jenny & Ashley! They are always so full of energy & a good laugh. Best subway around!
  • SW
    Sarah Wilson
    Sep 26, 2025
    5.0
    Jenny & Tracie are amazing. They can touch my foot long any time
  • DD
    Daniel Dagz
    Sep 20, 2025
    1.0
    the guy who is working there at last turn ...always make a complain for eat inside ... in the app said subway its open til 10 pm and that guy 9 pm wanna close and put his bad face ...dude im paying 16 dollars for a sandwich and i wont support your bad face ...nel ... i go to this place cause is close to my job but that guy always make the same thing and now im eating in my car while other costumers continue buying there ...bad service
  • SR
    simon rand
    Aug 17, 2025
    3.0
    Subways starting to go down hill. Used to be my favorite, nice and fresh. Lately it's been pick and choose. This last one the bathrooms were nasty and no paper towels. Brown lettuce they tried to skimp me on and they wouldn't take my coupon saying it was expired. With all the sandwich competition like Jersey Mike's, McAlisters, and Fire House Subway is the least. They are like the great value of sandwich makers. You can take your money to a grocery store and buy bread, cheese, and deli meats and make a better sandwich in your car.

Frequently Asked Questions About Subway

Where is Subway located in Roanoke?

Subway is located at 677 Brandon Avenue SW, Roanoke, VA 24015.

What are the hours of operation for Subway on Brandon Avenue?

Subway is open every day from 9:00 AM to 10:00 PM.