Subway

3.8
154 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Roanoke Subway® Restaurant at 3542 Electric Rd SW brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
3542 Electric Rd SW, Roanoke, VA
24018, United States

Hours

Reviews

3.8
154 reviews
5 stars
75
4 stars
25
3 stars
19
2 stars
11
1 star
24

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude or unhelpful staff, with some experiences highlighting poor management and lack of training.

Food Quality

While some customers enjoyed the freshness and taste of their sandwiches, others noted issues with portion sizes and food preparation.

Cleanliness

Several reviews praised the cleanliness of the store, although there were also mentions of health code violations and unsanitary practices by staff.

Pricing Concerns

Customers frequently commented on high prices and dissatisfaction with value for money, particularly regarding portion sizes.

Mixed Experiences

Overall, experiences varied widely, with some customers expressing satisfaction while others vowed not to return due to negative interactions.
  • NB
    Nichole Brown
    Dec 31, 2025
    1.0
    I NEVER leave reviews but..... When I entered the restaurant it was empty with thr exception of a gentleman who had already been served, it took a bit for someone to help me and when she did emerge from the back she was on her phone texting. She continued to text while I waited and when I said hello she told me to wait!! She then took her time to finish her text and then also proceeded to make a phone call in which she put her earbud in and was ON THE PHONE the entire time she waited on me. At one point I even said, I'm sorry Im having a hard time figuring out if you are speaking to me or your phone call and she responds with ok!? Upon leaving I told her that I thought this was extremely rude and she said "Happy New Year" I'm sorry but you are being paid for a service in which you interact with humans face to face, being on your phone during this entire process is so very very rude!!
  • DD
    Dom
    Dec 19, 2025
    1.0
    Open till 12am yet as soon as we placed an order they cancelled it then switched to temporarily closed on door dash. Laziness.
  • DM
    Debbie Minton
    Aug 21, 2025
    5.0
    I can't really say the Subway (or any Subway) actually has "atmosphere", but they do have tables to sit and eat comfortably, and be in the air-conditioning and not out in the heat ... but we always get our subs "to go" and take them home to eat, also in the air-conditioning, lol. Subway has good selections of subs, flat bread selections & some dessert items ... all of rhe subs that I've tried have been delicious ...)
  • TJ
    Trina Johnson
    Aug 7, 2025
    1.0
    I placed an order through the app and immediately noticed that the sandwich was wrong and called the location to let them know because I wasn't picking up for 45 minutes. The person on the phone said that my order had not come through yet, I said ok and called back and she said it still had not come through. I arrived to pick up and as I expected the sandwich was wrong. I patiently waited in line and told the employee she stated that she would take everything off the sandwich and add what I wanted. I explained that I simply wanted a fresh sandwich with only cheese mayo and pickle. She became very irate yelling that it was not her fault and she would only take the items off the old sandwich. After 5 minutes of her yelling it wasn't her fault 2 other customers chimed in to let her know she was wrong and that she should just make the sandwich. She finally made the sandwich after 2 phone calls and 15 minutes in the store. Her rudeness was unnecessary and very frustrating. I will never visit this location again. If you like to feel like a valued patron, don't spend your money here.
  • DL
    Dan Lubbs
    Jun 26, 2023
    3.0
    Clean, efficient. A little skimpy. Staff was ok. They would never win the miss personality contest - or runner up or below runner up. They also would not win the Miss Grumpy award. More like - what do you want? Ok.

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 3542 Electric Rd SW, Unit 10, Bldg A, Promenade Park Shopping Ctr, Roanoke, VA 24018, USA.

What are the Subway restaurant's operating hours?

The Subway restaurant is open Monday through Saturday from 8:00 AM to midnight, and on Sunday from 9:00 AM to midnight.