Business Details
About
South American Restaurant
Details
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
383 reviews
5 stars
228
4 stars
68
3 stars
33
2 stars
15
1 star
39
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality; some dishes praised for authenticity and flavor, while others criticized for being bland, cold, or poorly prepared.
Service Issues
Customers frequently reported slow service and issues with staff attitude, though some praised individual servers for their friendliness.
Pricing Concerns
Many customers felt the prices were high relative to the quality of food and service, with complaints about unexpected charges and automatic gratuities.
Atmosphere
The restaurant has a cozy and pleasant atmosphere, though some noted cleanliness issues and noise from staff conversations.
Overall Experience
While some customers had positive experiences and enjoyed the food, others expressed disappointment and indicated they would not return.
- OCOlvin CastilloAug 23, 20251.0El restaurante tiene un ambiente agradable, pero el servicio fue lento y Además, los pollos que ordené llegaron fríos con partes quemadas. Las tajadas crudas y frías, Aunque la comida sabe bien, la lentitud del servicio y la comida a baja temperatura y sin la debida cocción hacen que no lo recomiende y no volveré.
- LVLourdes VogelAug 20, 20251.0I go here all the time and deal with everything because I have a liking for the food. Each time I am disappointed at the price that does not show itself in: -presentation -atmosphere Today I called to make an order and the first time they hung up I thought it was an accident so I called back. They answered and began having conversations with everyone else around them while I sat on the phone saying hello? Hello? We got there and the bathroom had trash filled to the rim. I asked for my baleadas without cream and they put it anyways. If you’re going to raise your prices you need to deliver that same business and favor to your customers.
- KGKevin GillAug 16, 20251.0LA PEOR BASURA QUE PODRÍAN COMER!!! No tiene en absoluto nada de sabor! Pague 20$ por una sopa de res donde no me dieron ni un solo pedazo de carne MALISIMA,MAS QUE MALA ASQUEROSA!
- ABAlex BeltranAug 14, 20251.0I went to Ricon Catracho to order some food to go and I noticed a couple of things that went wrong . 1: The food I ordered took almost about an hour . 2: There were people who came after me and they served them and got the customers their food while I was waiting for so long. 3: The food was disappointing. The Arroz Con Pollo, the chicken tasted like if it was cooked in a dishwasher. The food was bland the yuca con chicharron the yuca was very moist not. The meat for the Al Pastor tacos was dried very dried not even juicy just pure dried. 4: if I were you you would have to go when you don’t have any plans or work .
- RRRickAug 9, 20251.0I've ordered the taco salad. It was more like a taco salad soup. I was very disgusted by it.