Papa Johns Pizza

3.3
526 reviews
Get DirectionsCallWebsite

Business Details

4513 WILLIAMSON RD NW, Roanoke, VA
24012, United States
(540) 362-5555
https://locations.papajohns.com/united-states/va/24012/roanoke/4513-williamson-rd-nw?utm_source=gmb&utm_medium=organic
GoogleFacebookInstagramTwitter

About

Pizza Restaurant
At Papa Johns Pizza in Roanoke, VA, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Roanoke pizza for any occasion. Call us for pizza delivery in Roanoke or stop by 4513 WILLIAMSON RD NW for carryout to order the best pizza in Roanoke, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
4513 WILLIAMSON RD NW, Roanoke, VA
24012, United States

Hours

Reviews

3.3
526 reviews
5 stars
191
4 stars
95
3 stars
55
2 stars
34
1 star
151

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unresponsive management.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong toppings.

Delivery Issues

Delivery times were frequently criticized, with reports of orders taking over two hours and food arriving cold.

Food Quality

Several customers expressed dissatisfaction with the quality of the pizza, citing issues like undercooked items and poor taste.

Cleanliness

Some reviews mentioned unsanitary conditions at the location, including dirty lobbies and unkempt areas.
  • MM
    M
    1 day ago
    1.0
    Advice: Don't tip them here because it's not worth it. Messy and slow here. Six employees working but takes at least 5 minutes to get your carryout order
  • TW
    Teayonna Wright
    Nov 8, 2025
    2.0
    I ordered just a 6 piece hot wings and they were $11.04 yes they were good but not to be the price they were!!
  • KR
    Kathleen Robinson
    Oct 29, 2025
    1.0
    Orderef a pizza to be delivered. NEVER told it was Doordash, told me it was $18 and some change. The guy gets here and it's $24.86. AGAIN, Never told me it was Doordash. Then, I called back twice and was put on hold for over 10 minutes before being hung up on both times. Utterly ridiculous. I didn't have enough to give the poor guy who brought it to me a tip. On top of that MY FOOD WAS FREAKING COLD. Felt bad for the delivery guy. Sorry way to do business by Papa John's. NEVER AGAIN!!!?
  • JB
    Jonathan Buie
    Oct 25, 2025
    2.0
    I am a loyal Papa Johns customer but this had to be my worst experience with a Papa Johns. I placed a delivery order online. When the order arrived one item was wrong even though the tag on the box clearly stated what the item should have been. After a half dozen phone calls and almost two hours they finally delivered the correct item. I may have been understanding but after almost an hour and a half they lied and said the item had been delivered to the front desk of the hotel I was at. The item was not there and when I called back they lied again several times before another person got on the phone and apologized and finally got the item sent out and delivered. Horrible Customer Service at this location
  • PC
    Pat Craven
    Oct 19, 2025
    1.0
    Never ordered, tried to call 4 times- no answer. Drove 12 miles to the location and there were at least 5 people waiting to order. Total waste of time
Read more reviews on Google

Frequently Asked Questions About Papa Johns Pizza

What are the operating hours of Papa Johns Pizza in Roanoke, VA?

Papa Johns Pizza in Roanoke, VA is open every day from 10:00 AM to 12:00 AM (midnight).

Does Papa Johns Pizza offer delivery and takeout services?

Yes, Papa Johns Pizza offers both delivery and takeout services from 10:00 AM to 12:00 AM daily.