Business Details
About
Pizza RestaurantPapa John's
At Papa Johns Pizza in Roanoke, VA, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Roanoke pizza for any occasion. Call us for pizza delivery in Roanoke or stop by 824 Jamison Ave SE for carryout to order the best pizza in Roanoke, along with breadsticks, wings, and more!
Details
- DeliveryAvailable
Location
Hours
Reviews
3.2
294 reviews
5 stars
110
4 stars
48
3 stars
30
2 stars
14
1 star
92
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff.
Food Quality
While some customers praised the pizza quality, others complained about incorrect toppings, cold food, and unsanitary conditions.
Staffing Problems
Many reviews highlighted that the location is often understaffed, leading to delays and inadequate customer service.
Management Concerns
Several customers expressed dissatisfaction with management's handling of complaints and overall customer service.
- SSSDec 31, 20251.0Advice: Don't tip here! Tonight they closed at midnight but they locked the door at least half hour early Bc ignored knocks on the door. Guess leaving early vs profits are priority here.
- TTTrentinDec 16, 20251.0Dropped the pizza dough on the floor by playing with it and proceeded to tell his coworker to use that pizza for my order
- DPD' lontae PoffNov 6, 20254.0Glad they finally switched people around, the new guy in the mornings, knows how to laugh & conversate with customers from diff cultures.
- JJJordanNov 3, 20255.0Honestly the last couple of times I've ordered from this location have been amazing!, fresh high quality ingredients even late night which might not necessarily be the case for a lot of local pizza places, I had my order taken by a man who said his name was Trey he was very kind and helpful and made this experience even better. 10/10 definitely recommend
- SHSadie HazelwoodNov 3, 20251.0Arrived ten minutes past when my pizza was meant to be ready for a pickup. There was only two people on staff who quite frankly didn't seem like they had been working there long. They were stunned to say the least that I was there to pick up my order. I was told it would be "a few minutes" before my order was ready and that they were short staffed. I said it was totally fine and went to sit down. Ten minutes pass, a few more employees materialize, and I ask again, how long? They genuinely didnt seem to know what I was talking about, until one of the new people looked up my name and informed me that TWO ORDERS were ahead of mine. How on earth does that constitute a few minutes?! The employees here seem ill prepared to handle any kind of rush, to the point that I was ready to grab a hat and hop onto the line myself! It was absolutely insane. I've never sat at this long of a wait and this was at 8pm!!! I have never received such shitty service since I moved here three years ago! Pizza was due at 7:41 Pizza was handed to me at 8:27. Editing to add that the tall woman with the nose piercing was incredibly rude when I asked for the store number. I'm sure they hated interacting with me as much as I hated dealing with her, given the fact that I asked a whole three times about my order in the almost hour that I waited on my food. It worked out in her favor though, as can't imagine I will suffer through this service at this location again. TLDR: Horrible time management skills, terrible communication skills by the inexperienced employees present and rude supervisor makes this a horrible location to visit. Don't waste your time. Go to the other one. Pictured: five other people waiting over thirty minutes for their pizzas.
Frequently Asked Questions About Papa Johns Pizza
What are the delivery hours for Papa Johns Pizza in Roanoke, VA?
Papa Johns Pizza offers delivery from 10:00 AM to 12:00 AM Monday through Saturday, and from 10:00 AM to 11:00 PM on Sundays.
Can I order pizza online for carryout or delivery from Papa Johns Roanoke?
Yes, you can order online for carryout or delivery through their website or mobile app using the provided order links.
What types of food products does Papa Johns Pizza offer?
They offer pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
Where is Papa Johns Pizza located in Roanoke?
Papa Johns Pizza is located at 824 Jamison Ave SE, Roanoke, VA 24013.
Does Papa Johns Pizza offer any special services like no-contact delivery?
Yes, Papa Johns offers no-contact delivery for customer safety.
What are the takeout hours for Papa Johns Pizza?
Takeout hours are from 10:00 AM to 12:00 AM Monday through Saturday, and 10:00 AM to 11:00 PM on Sundays.
Are there any nearby fast food or pizza restaurants close to Papa Johns Roanoke?
Yes, nearby you will find another Papa John's Pizza and Hardee's fast food restaurant, which may be useful options for comparison or alternative dining.
What nearby places of worship are near Papa Johns Pizza in Roanoke?
Several churches are nearby, including Belmont Methodist-Episcopal Church, Oasis de Amor USA, Renovation Church, and Harvest Baptist Church, providing community and spiritual options close to the restaurant.
Can customers visiting Liberty Tax or Carter Bank combine errands with a stop at Papa Johns Pizza?
Yes, customers near Liberty Tax or Carter Bank can conveniently visit Papa Johns Pizza for a meal, as both financial services and the pizza restaurant are in close proximity.
How can I use public services like UPS Access Point when picking up pizza from Papa Johns?
UPS Access Point is located nearby, so you can conveniently handle shipping or courier needs before or after picking up your order from Papa Johns Pizza.